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Brentwood Hotel

16 - 20 Kemp St, Kilbirnie 6241, New Zealand
Hotel amenities
Brentwood Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Kilbirnie
A recent review
3 of 5 stars reviewed 6 days ago
Annie H Whangarei, New Zealand
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158 reviews from our community

Traveler rating
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    67
    48
    13
    10
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26
38
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47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Whangarei, New Zealand
1 review
3 of 5 stars Reviewed 6 days ago NEW

had noisy people up above us,went to counter to tell them, took for ever to quieten down.Party going on out side our room to was rather noisy ...Can not say I enjoyed our stay.room was not of the quality in the booking.location was great.We even got an upgrade to a better room.The room was sub-standard for what I had seen... More 

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Levin, Manawatu-Wanganui, New Zealand
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night prior to a flight. Staff very friendly, rooms very clean and great size for family of 4. Can leave the car there while away for few days for free and very cheap rates thereafter. Excellent 24 hour shuttle service to and from the airport....will be staying here again if the need arises and will recommend... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Stephanie H - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased to read that you were well looked after by our team and that your room was suitable for your family. We appreciate your comments regarding our parking and shuttle service, and that you will recommended us... More 

Wellington, New Zealand
Contributor
20 reviews 20 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here one night before flying out to Australia on a very early morning flight. The hotel itself is a bit tired and worn and reminded me a bit of boarding school or a hall of residence. However that is no big deal given the reason why most people stay there. The service was awesome, value great, free airport... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Seabass14 - thank you for your thank you for submitting your comments and feedback after your recent stay at the Brentwood Hotel. I am pleased that overall we met your expectations for the purpose of your stay due to an early morning flight. It is good to note that you found the service to be ‘awesome’ so I am... More 

Warkworth, Auckland, New Zealand
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoyed a few nights at the Brentwood Hotel while in Wellington for a sports tournament. The facilities were good for a team environment. The catering was amazing, the buffet dinners couldn't of provided more. The pool a good temperature and nice to swim in at Easter. The staff generally were amazing especially the bar team with coffees or whatever... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Becky G - thank you for submitting your comments and feedback of your stay at the Brentwood Hotel after attending a tournament. I am pleased that you found our facilities good for the purpose of your stay with the sports team and that the catering was of a high standard. It was good to read that you enjoyed the... More 

Hamilton, New Zealand
Top Contributor
195 reviews 195 reviews
29 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Yet another tired, unspectacular airport hotel that does the basics very well. First, the staff are very good. From the moment I rang to make my booking through to the helpful information I was given at check-out, the staff were excellent. OK this hotel is tired, carpet is scruffy, the wallpaper is stained, there is no lift to the first... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear MykieHamiltonL - thank you for submitting your comments and feedback of your stay at the Brentwood Hotel. I am pleased to read that you found the service from the staff to be excellent and the service from our team was to a high standard. As you say we are a 3.5 Star Hotel and your comment that we do... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The free shuttle bus from the airport was fantastic. The hotel is near shops and the bus stop to the city. The place is somewhat tired and the rooms need renovating. The staff were lovely. Our room had a patio door leading directly to the car park. It had no lock, just a chain. I was a little concerned about... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Joanne205205 - thank you for submitting your comments and feedback of your stay at the Brentwood Hotel. I am pleased to read that you found the airport shuttle service to be good and the staff helpful. While you found the property to be dated it is pleasing that you found it to be clean and comfortable. All of the... More 

Porirua
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here overnight due to a 2 day workshop. The room was pleasant and clean. The paintwork in the bathroom was tired but all facilities were clean. The bedside stand needed to be resurfaced as it detracted from the overall appearance of the room. It would have been nice to have 2 ply toilet paper instead of the 1 ply... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear kevin36 - thank you for submitting your comments and feedback of your stay at the Brentwood Hotel. I am pleased that you found the room to be pleasant and clean. We have recently recruited an additional person to our maintenance team, as we are aware that we need to progressively work through areas of the hotel with ongoing paint... More 

New Plymouth, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 weeks ago

Recently spent a very enjoyable weekend at a Reunion centred around the Brentwood Hotel in Kilbirnie, Wellington NZ. Time spent with friends who meet every 2 years since 1951 when we attended an International Scout Jamboree in Austria and an International Patrol Camp at the Festival of Britain. The hotel provided for ours needs as some of the folk attending... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Owen W - thank you for your thank you for submitting your comments and feedback of your stay at the Brentwood Hotel after your recent Scout Reunion. It is pleasing to read that the reunion was a success and that you enjoyed the hospitality and service over the course of the weekend. It is also good to note that... More 

Wellington, New Zealand
Top Contributor
92 reviews 92 reviews
31 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 19, 2015

The Brentwood Hotel in Kilbirnie is well known as a conference centre and airport service hotel. It certainly excels as an airport hotel and our need for long-term car-parking and a pre-dawn shuttle to the airport was perfectly supplied. Our room was spacious and mid-range. The cost was satisfactory thanks to the inclusion of the airport services (without them it... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear TimSWellington – thank you for your thank you for submitting your comments and feedback of your stay at the Brentwood Hotel. I am pleased that you found our location and airport services ideal for the purpose of your stay, and that the price was appropriate considering the inclusions. We look forward to hosting you again the next time your... More 

Wellington, New Zealand
Contributor
20 reviews 20 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed March 16, 2015

Recently stayed here because we had an early morning flight to LAX via Sydney, unfortunately we had booked the flights while we lived in wellington but we moved cities so ended up being on the last flight into wellington and the first flight out the next morning. This scenario prompted us to book the Brentwood because it had a 24... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear singhrajnesh - thank you for submitting your comments and feedback of your stay at the Brentwood Hotel. In order to respond to your comments, I along with members of my senior management team have taken time to review your comments with the staff referred to in your review. The shuttle driver is quite adamant that he was not offended... More 

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