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Brentwood Hotel

3.5 of 5 16 Kemp St, Kilbirnie, New Zealand
Best prices for: 1 room 1 guest
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Brentwood Hotel
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Brentwood Hotel
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139 reviews from our community

Traveler rating
    17
    62
    42
    9
    9
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32
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46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed only one night during a stop over. Room was reasonable large, clean and close to the airport, 3 minutes drive. The shower was disappointing, very, very, small. Staff were great and helpful in giving directions local venues. WIFI costs, which was also disappointing considering the cost of the room. Airport shuttle was free and the driver so funny in... More 

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Napier, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We found our stay at Brentwood to be very pleasant. The staff were helpful, the room lovely and clean and the facilities great. It was nice and quiet when we were there although it might not always be as a lot of sporting team use the hotel due to it's prime location. Their free 24 hour shuttle service to and... More 

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Dunedin, New Zealand
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My stay started wonderfully, the shuttle driver and reception staff on checkin were exceptionally helpful,cheerful and efficient. I had room service which was delivered promptly and with a smile. My only let down was a bit of major - got up at 7am to find the door to my hotel room open!! I had checked it was closed and chained... More 

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Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Fast free airport shuttle service make this place a no brainer if arriving late and/or leaving early as we did. Quick check-in, room changed to suit our circumstance. Rooms clean/comfortable. abeit looks a bit tired. Great staff.

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear another_grockle - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased you found our location ideal for the purpose of your stay and that you were well looked after by the staff. I trust that we will have the opportunity to host you again the next time you... More 

Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 21, 2014

Great place to have as a Conference , Central Close to airport, nice pool for the summer months, Rooms are a tad old, but ok, Friendly staff, Did get that feeling it could do with a spruce up, looking at bit old, and dark over all not to bad

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear David G – thank you for submitting your comments and review of the Brentwood Hotel after your recent stay. I am pleased that you found the service from our team to be friendly and our location to be ideal for attending conference. I appreciate your comments and trust that we may have the opportunity to host you again the... More 

Waikanae, New Zealand
Contributor
13 reviews 13 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 9, 2014

Close to airport - great as meeting venue for those travelling to Wellington. Staff are very obliging - excellent. Sort out requirements with efficiency and efficacy. Good quality buffet lunch -bar - and facilities for small to medium conferences .

Was this review helpful? Yes 2
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Jadedog - Thank you for taking time to comment and share your favourable experience after attending conference at the Brentwood Hotel. We certainly appreciate your comments regarding the facilities, meals and the service you received from the team. We look forward to hosting you again then next time you travel to Wellington to attend conference. Regards Anthony Dey, General... More 

Palmerston North, New Zealand
Top Contributor
78 reviews 78 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 6, 2014

Here on business and just a 1 night stopover and great reception area. Clean and tidy room which needs some TLC which l understand will be getting done in the future. Had a great sleep and with a breakfast and a meal in the restaurant and was happy with that and service was very good. Plenty of parking and in... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Robert R - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased to read that had a good night’s sleep and that you enjoyed your meals in the restaurant. It is also pleasing to read that you found the service to be very good. We are currently resurfacing... More 

Kapiti
Top Contributor
60 reviews 60 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 2, 2014

Our stay started badly. The receptionist denied we had a booking (which had been made by a travel agent weeks before), embarrassed my husband who was checking in earlier than me, but eventually found it. Free glass of wine each to make up for it. The rooms are basic but reasonably comfortable and clean. Finding them is an issue as... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Fiona B - thank you for submitting your comments and review of the Brentwood Hotel after your recent stay. I certainly concur with your comments that’s our service has fallen short of the standard you would expect and that we certainly have made a number of errors in respect to you reservation and the handling of your husband’s check-in.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 27, 2014

The Brentwood provides basic albeit tired accommodation and facilities. The rooms are of a good size, adequate and beds comfortable . The decor and fittings are seriously in need of attention. Wireless is intermittent. Bathroom very basic. The staff are only just welcoming offering the minimum of communication. Food including the gluten free options is acceptably of a basic and... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Lyn E - thank you for submitting your comments and review of the Brentwood Hotel after your recent stay. It is disappointing that overall we did not meet your expectations and in particular that you found the service from the staff not to be over friendly and welcoming. Our wireless service is usually very stable providing full coverage throughout... More 

Travelers are raving about these Kilbirnie hotels

Brisbane, Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 20, 2014

Close to airport, Fast shuttle service. Easy and quick checkin.Rooms clean and comfortable. Room service good and reasonable. Room was quiet even though close to the airport.Great breakfast. Good place to stay when arriving late in the evening.

Was this review helpful? Yes
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear henare1 - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased to read that you found all aspects of your stay to be to your satisfaction and I appreciate your recommendation of the Hotel for other travellers seeking an airport location. We look forward to hosting you again... More 

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Additional Information about Brentwood Hotel

Address: 16 Kemp St, Kilbirnie, New Zealand
Location: New Zealand > North Island > Greater Wellington > Kilbirnie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Brentwood Hotel 3.5*
Number of rooms: 116
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Also Known As:
Brentwood Hotel Wellington
Brentwood Hotel Greater Wellington/Kilbirnie

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