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Brentwood Hotel

16 - 20 Kemp St, Kilbirnie 6241, New Zealand
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Brentwood Hotel
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Brentwood Hotel
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164 reviews from our community

Traveler rating
    21
    71
    49
    13
    10
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27
39
22
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, New Zealand
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have just completed a two day conference with just over 60 participants. The large room and its facilities were very good. There were adequate rooms for those who had to overnight and the meals catered for all tastes and requirements. Service over all was excellent and the staff made the two days very productive.his hotel has been around for... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Rodney B - Thank you for taking time to comment and share your favourable experience after attending conference at the Brentwood Hotel. I am pleased that you found the conference facilities good and the service provided from the team was excellent. I know they will appreciate your feedback. We look forward to hosting you again. Regards Anthony Dey, General... More 

Hawera, New Zealand
Top Contributor
80 reviews 80 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

The Brentwood Hotel seems like a hotel from a bygone era with its wooden doors and lack of a lift. I stayed here during an airport disrupt and arrived late and tired with some others from the same flight. The free shuttle to and from the airport is a big plus, however, there was no free WiFi (this is such... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear insertnamehere26 – thank you for submitting your comments and feedback of your unexpected stay due airport disruption. I am pleased you appreciated the free shuttle service however I do apologise that you weren't offered free WiFi, which we do have available. Due to the large number of travellers arriving from this disrupted flight in the early hours of the... More 

west midlands UK
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed here to visit family that live in Lyall bay, the hotel was close by, near shops and restauants and lots of things to see and do around the local area. Laundry service and nice pool area......

Was this review helpful? Yes 1
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear travelbug1975_10 – thank you for submitting your review of the Brentwood Hotel after your stay late last year. I am pleased that our location suited the purpose of your visit to Wellington and that you enjoyed your time with us. We look forward to hosting you again should you return to New Zealand. Regards Anthony Dey, General Manager More 

Foxton Beach, null, New Zealand
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here overnight as attending a conference there the next day. First impressions were not great - called to confirm check in will be open as I wasn't getting in till late and the receptionist was very dismissive. When I arrived i am assuming it was the same person - she certainly didn't have a warm welcoming feel about... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Juliette D – thank you for submitting your comments and feedback of your stay at the Brentwood Hotel. I am disappointed to read that your initial contact with our front desk staff did not provide you with a good first impression of the hotel and our service. Your comments will be reviewed with the team as we expect our... More 

Narre Warren, Australia
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great location close to airport with excellent, efficient staff. The room was large, clean with a comfortable bed and modern bathroom, and was very well priced. Close to local shops including supermarkets and a short taxi ride from Wellington. A very good restaurant with good food. Free 24 hour shuttle service to airport but there was a charge for... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear kevinmeryl - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased that you found our location to the airport ideal and I appreciate your comments regarding our staff. It is also pleasing to read that you enjoyed you meal in Aqua Bistro. We are now offering a limited... More 

Christchurch, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is situated 15 minutes from Wellington Airport. The staff are great and the rooms very spacious. We had dinner in the restaurant which had a very good menu and the food was great. This hotel however is not within walking distance of the city itself but, by taxi, very close. Perfect access for people with disabilities which is... More 

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Sue C - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased that you found the staff great and that you enjoyed your meal in Aqua Bistro. It is also good to read that the level of accessibility around the property worked well for you. I trust that... More 

Whangarei, New Zealand
1 review
3 of 5 stars Reviewed 4 weeks ago

had noisy people up above us,went to counter to tell them, took for ever to quieten down.Party going on out side our room to was rather noisy ...Can not say I enjoyed our stay.room was not of the quality in the booking.location was great.We even got an upgrade to a better room.The room was sub-standard for what I had seen... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Annie H – thank you for submitting your comments and feedback of your stay at the Brentwood Hotel. Due to the time that has passed since your stay it is difficult to comment specifically on your comments regarding the noise issues however we are disappointed that your stay with us did not meet the expectations that you had of... More 

Levin, Manawatu-Wanganui, New Zealand
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

Stayed here for 1 night prior to a flight. Staff very friendly, rooms very clean and great size for family of 4. Can leave the car there while away for few days for free and very cheap rates thereafter. Excellent 24 hour shuttle service to and from the airport....will be staying here again if the need arises and will recommend... More 

Was this review helpful? Yes
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Stephanie H - thank you for submitting your favourable comments and review of the Brentwood Hotel after your recent stay. I am pleased to read that you were well looked after by our team and that your room was suitable for your family. We appreciate your comments regarding our parking and shuttle service, and that you will recommended us... More 

Wellington, New Zealand
Contributor
20 reviews 20 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 8, 2015

I stayed here one night before flying out to Australia on a very early morning flight. The hotel itself is a bit tired and worn and reminded me a bit of boarding school or a hall of residence. However that is no big deal given the reason why most people stay there. The service was awesome, value great, free airport... More 

Was this review helpful? Yes
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Seabass14 - thank you for your thank you for submitting your comments and feedback after your recent stay at the Brentwood Hotel. I am pleased that overall we met your expectations for the purpose of your stay due to an early morning flight. It is good to note that you found the service to be ‘awesome’ so I am... More 

Warkworth, Auckland, New Zealand
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 7, 2015

We enjoyed a few nights at the Brentwood Hotel while in Wellington for a sports tournament. The facilities were good for a team environment. The catering was amazing, the buffet dinners couldn't of provided more. The pool a good temperature and nice to swim in at Easter. The staff generally were amazing especially the bar team with coffees or whatever... More 

Was this review helpful? Yes
BrentwoodManager, General Manager at Brentwood Hotel, responded to this review

Dear Becky G - thank you for submitting your comments and feedback of your stay at the Brentwood Hotel after attending a tournament. I am pleased that you found our facilities good for the purpose of your stay with the sports team and that the catering was of a high standard. It was good to read that you enjoyed the... More 

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Prices are for 1 room, 2 adults
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