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Mercure Bristol North The Grange Hotel

The Grange, Old Gloucester, Northwoods, Winterbourne BS36 1RP, England
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1 room 1 guest
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Mercure Bristol North The Grange Hotel
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380 Reviews from our TripAdvisor Community

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Traveler rating
    128
    99
    91
    34
    28
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68
119
9
93
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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  • English first
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  • Italian first
  • Japanese first
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English first
  • All months
    (380)
  • Mar-May only
    (102)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (87)
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Luton
Level Contributor
74 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Two of us stayed here for one night on business, one room each booked through hotels.com at £99 per night (just inside out company expense budget and the reason for choosing this hotel). However up check out we were told that we couldn't have a printed receipt as the printer wasn't working (despite the reception area being littered in printed... More 

Was this review helpful? Yes 1
Bristol, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would like to thank everyone at The Grange for making my daughter and son in law's day so special. To be truthful this was not their first choice but the place they originally booked went into liquidation. It couldn't have been better, nothing was too much trouble from everyone. Special mention to Val and Dave, absolutely amazing. Food was... More 

Was this review helpful? Yes
Leatherhead, United Kingdom
Level Contributor
137 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I don’t use the Mercure brand if at all possible, as they are always “overpriced average” but sometimes they’re the only hotel in town with rooms (as sensible people have booked elsewhere) so I’m forced into staying a night or two. Always in hope that the ethos has changed. However The Grange is no exception and reinforced all the things... More 

Was this review helpful? Yes 4
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Today we had afternoon tea at the hotel. We drove up from Cardiff and the grounds of the hotel are amazing. Lovely long drive takes you from entrance to reception. Beautiful location, views and the hotel itself was lovely inside. We were seated and served immediately by a waiter called Nuno who was polite, attentive and very welcoming! The afternoon... More 

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent experience with us. It was lovely to read your kind words, Nuno and all of the kitchen team were thrilled to read you enjoyed your afternoon tea experience so much. I hope we can welcome you back at a later date. Kind Regards Josh Watts General Manager More 

Bristol, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in August after attending a wedding. Food was ok and the service wasn't great also the drinks were expensive, the location and the grounds are lovely but I think the rooms are a bit tired and need some attention. Our room was stuffy with a small window,the tv didn't work properly and the shower leaked.

Was this review helpful? Yes 3
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at Mercure Grange Hotel. We shall look into your comments and put corrective measures in place. I hope we can welcome you back to stay with us again in the near future. Kind Regards Josh Watts General Manager More 

Nuneaton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Have had pleasant stays at a number of Mecure Hotels, so thought this was a safe bet. However, I was disappointed by the place. It is in a nice spot and seems the be the Wedding Capital of Bristol, but is over priced and jaded. Really in need of a refurbishment. The room, as is often the case with hotels,... More 

Was this review helpful? Yes 2
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent experience with us. I am sorry that we failed to meet your expectations on this occasion. We having recently undergone extensive refurbishments at the hotel and only last week we were awarded with a rosette in our restaurant. I hope we can welcome you back to stay with... More 

Reading, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at The Grange after a family wedding and were really impressed. The location is fantastic with lovely views and grounds and our family room was plenty big enough for my wife, our two children and myself. There was a good selection of quality food and drink for breakfast. We will definitely use the hotel again when staying in... More 

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent experience with us. It was lovely to read your kind words. We are conveniently located near the M4/M5 interchange which is around 20 minutes from the city centre. I hope we can welcome you back to stay with us again in the near future. Kind Regards Josh Watts... More 

Taunton, United Kingdom
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The grounds of the hotel are amazing, the location is also really good and the hotel was easy to find. We were checked in really fast and the reception area was very clean and tidy. We had a lovely size room on the third floor and luckily had a fan as there was no air-con and the room temp was... More 

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent experience with us. It was lovely to read your kind words and we shall take all of your feedback on board. I hope we can welcome you back to stay with us again in the near future. Kind Regards Josh Watts General Manager More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

Stayed at the Grange on a Saturday evening, ample car parking, wonderful peaceful setting yet so close to Bristol and motorway connections, noticed on our arrival that a wedding was being held at the hotel but this in no way affected the service we received,we booked a privileged double room, the room was large and well equipped and the double... More 

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at The Mercure Grange Hotel. I'm very pleased to read that you had such a great experience. We pride ourselves on our fabulous location and for creating a memorable country house experience so your comments were lovely to read. I hope we can welcome you back to... More 

Hotel Review Summarization

What travelers say

  • Very good(11)
  • Evening meals(4)
  • Friendly and helpful(3)
  • First nights(3)
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Dining (2)
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Other (19)
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