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All 1 Winterbourne hotels

Mercure Bristol North The Grange Hotel

4.0 of 5 Hotel   |   The Grange, Old Gloucester, Northwoods, Winterbourne BS36 1RP, England
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Mercure Bristol North The Grange Hotel
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63%
Ranked #1 of 1 hotels in Winterbourne
A recent review
4 of 5 stars reviewed 2 days ago
Sunseekers-TRIP Northamptonshire
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269 people have reviewed this hotel

Traveler rating
    100
    68
    61
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    22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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Northamptonshire
Top Contributor
72 reviews 72 reviews
52 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was attending a function at the Mercure Bristol North The Grange Hotel and stayed the night before. I did request to change rooms to the quieter annex wing as the extraction fans close to the main house were right outside my first room. The annex rooms look out over the car park & are very quiet. Try and get... More

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Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is in a nice quiet country location, great for relaxing between meetings. Staff were friendly. Evening meal and breakfast were very good, rooms a little dated but clean. Looked like a nice place to have a wedding

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London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were very delayed coming up from the West country, and were delighted to find this hotel, 5 minutes or so from the M4/M5 junction. The public rooms are in an older stone building, surrounded by lawns, with most rooms in a more (but not very) modern annexe. The room was large with an excellent bed and a perfectly OK... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you very much for your recent review. I'm very pleased you enjoyed your experience so much. We are indeed 5 minutes from the M4/M5 junction and set in 19 acres of beautiful gardens. I look forward to welcoming you back in the future. Kind Regards Josh Watts General Manager More

Bristol, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

I booked into The Grange on the 22nd of June and must say the reception was very friendly.I tried having lunch was told that they are fully booked and have to come back later .My experience for the whole week was that they are more focused on events and functions .If you have a function,wedding or event there I would... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for your review following your recent stay with us. At Mercure we are very much a business hotel throughout the week and we do hold leisure events and weddings at the weekend. I am sorry that your stay was disturbed by an event. I'm pleased to read that you found the reception staff very helpful. Kind... More

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We had our wedding at the hotel on Saturday and although we are on honeymoon we felt we needed to say a big thank you to the staff who helped on our special day especially Val. Val ensured all our guests were happy and made our day perfect, nothing was too much trouble, We think every hotel should have a... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Thank you so much for taking time out to post such a lovely review. All of the staff were delighted to read your comments and send their congratulations to you both. We look forward to welcoming you back for your anniversary. Kind Regards Josh Watts General Manager More

West Wales
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is nice location however takes an age to get to and fro during rush hour. I would stay here again but not on business easier to commute in and out of Bristol as the bulk of traffic is going the opposite way. Food was really good, rooms a little dated but clean and had everything you needed. We left... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for your recent review. We appreciate there is lots of traffic in and around North Bristol, there are many ways to get to us and the worst of the traffic can be avoided. You can always call the front office team who are well trained to direct guests here via the best possible route. Kind Regards... More

Brighton, United Kingdom
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice hotel in large grounds. Staff were very friendly and accommodating. We had a 'dodgy' kettle in our room which needed replacing, which was done within 5 minutes from start to finish. The breakfast buffet offers gluten free toast, but you'll need to ask for it. The only downside I felt was that, although clean and tidy, the bathrooms are... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for your recent review, we pride ourselves on our high levels of customer service so I was great to read you had a good experience in this respect. We have recently had all 68 bedrooms refurbished, as you mention, all bathrooms are in perfect working order and will catch up in terms of design in the... More

UK
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for 2 nights on a business trip. The location is a bit out of the way but 10mins drive from businesses in Filton / Aztec West if you can leave by 7:30am and avoid the worst of the traffic. On arrival the card machine wasn't working so I couldn't pre-authorise but the hotel were happy to let me... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Thank you for your recent review. I'm pleased to hear the many positives you highlighted during your stay and shall share your kind words with the team. With regards to you being kept awake I will look into this, the nights team try to monitor all noise after 11pm to ensure all guets gets a good night sleep. I look... More

Bristol, England, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I organised a night out for me and the lady's I work with. it was a good price for the meal, but the soup was very bland , roast potatoes were burnt, the other stuff were not to great either, the pudding was ok.. the drinks were very expensive as well, the dance floor was small to for the other... More

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MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Helen Thank you for your recent review. We are just in the process of planning this year's christmas parties so your feedback is invaluable and timely. We will take your comments on board for this year. Our Mistletoe Masquerade Parties this year are going to better than ever so hopefully we can welcome you back and show how great... More

Portsmouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed for 2 nights in June for a business trip, and was very disappointed. On arriving at the hotel I thought I had made a good choice again as it looks amazing and is set in some lovely grounds. However, the inside of the hotel doesn't look like it has been decorated since the 80's and if the carpets... More

Was this review helpful? Yes 1
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear David W, Thank you for taking the time to complete a review of your recent visit to the Mercure Grange Hotel. I was very sorry to read that you were disappointed with your stay. Although negative feedback is not always what I want to hear, it is only through receipt of such firsthand information, that improvements to our levels... More

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Additional Information about Mercure Bristol North The Grange Hotel

Address: The Grange, Old Gloucester, Northwoods, Winterbourne BS36 1RP, England
Location: United Kingdom > England > Gloucestershire > Winterbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Bristol North The Grange Hotel 4*
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Also Known As:
Ramada Hotel Grange
Ramada Bristol
Bristol Ramada

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Country House Hotel dating from 1851, located 6 miles from city center & 3 from train station. ... more   less 
Number of rooms
68

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