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All 1 Winterbourne hotels

Mercure Bristol North The Grange Hotel

4.0 of 5 Hotel   |   The Grange, Old Gloucester, Northwoods, Winterbourne BS36 1RP, England
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Mercure Bristol North The Grange Hotel
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Ranked #1 of 1 Hotels in Winterbourne
A recent review
5 of 5 stars reviewed 2 weeks ago
jillwye_13 Ross-on-Wye, United Kingdom
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321 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ross-on-Wye, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

easy access to the motorways , enabling to stay a little out of the way of the city centre , or cribbs causeway , but 5/10 mins travelling ..giving you the best of both worlds . staff are friendly and helpful , good food too

Was this review helpful? Yes 2
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for taking the time to review The Mercure Grange Hotel. We are fortunate to be very well located for business, shopping and many other local attractions. Hopefully we will welcome you back in the near future. Kind Regards Josh Watts General Manager More 

Brighton, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Over the course of the average year I stay at hotels in the UK and abroad, and this is one of - if not THE - best I've stayed in. The grounds, the building, the room, the meals and of course, the staff, were exceptional. I wish I'd stayed more than one day. There's a slightly conservative feel about the... More 

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for your kind words. We really appreciate you taking the time to write a review of your experience at The Mercure Grange Hotel. We are lucky enough to be situated in such a beautiful setting, away from the nearby hustle and bustle. We really hope to be able to welcome you back in 2015. Kind Regards... More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I came here early December with my dad, we thought the staff and food were amazing! We both ordered the steak, we loved how it was presented, on a wooden slate, the steak was one of the best I've eaten! Thank you for making our father daughter time the most enjoyable! X

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for your kind review. We are so glad you and your father had a lovely experience with us and we hope to welcome you back in the near future. Kind Regards Josh Watts General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had the most amazing wedding day at The Grange Hotel on 29th Nov 2014. The venue was perfect, and the staff were so helpful and friendly from start to finish. The food for our wedding breakfast and evening buffet was fantastic! All of the suppliers that were included within our winter wonderland package did such an amazing job, many... More 

Was this review helpful? Yes 1
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Congratulations on your marriage! We are all pleased that we could help make the day so special for you. All of the team were delighted to read your kind words and we shall pass on your comments to our fabulous suppliers. Wishing you both a Happy New Year Josh Watts General Manager More 

1 review
5 of 5 stars Reviewed December 22, 2014

What can I say? from the point of Booking right through to the night itself, you couldn't ask for a more helpful service! The entertainment was great, as was the food, staff were all very helpful and the atmosphere was brilliant. A fantastic night! One of our guests used the hotel for overnight accommodation, the room was perfect, 'more breakfast... More 

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Thank you for your review of our Mistletoe Masquerade party night. They proved to be a huge success this year with lots of great feedback. All of the team were delighted to read your comments and hear how much you enjoyed the event. Hopefully we can welcome you back in the New Year. Kind Regards Josh Watts General... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 20, 2014

7 of us attended the masquerade ball on 12th December. The room looked great, the stilt walkers were good. The music was not great although we did get up to dance but a couple of tracks we asked for were refused in favour of rock music which cleared the dance floor apart from the very drunk throwing themselves around! The... More 

Was this review helpful? Yes 2
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest, Thank you for your review of our Mistletoe Masquerade party night. They proved to be a huge success this year with lots of great feedback. I’m a bit confused with regard to your wine price comments. Our house wine is always available at £18.90 and you could have pre ordered half bottles for £8 in the lead up... More 

Leeds
Top Contributor
101 reviews 101 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 19, 2014

Accommodation was nice, room was cosy (albeit a bit cold initially until I changed the thermostat dial) and staff were all friendly from what I remember – especially breakfast staff. I was a bit miffed on Thursday evening when I returned to my room to see the bed had been made with my damp towel, placed on my bed in... More 

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for your honest feedback, we value hearing about guests experiences and use such comments a tool for improvement. Our Head housekeeper has investigated why your room wasn’t serviced up to our normal standard and corrective measures have been put into place to avoid this happening again. I appreciated your comments with regard to the entrance and... More 

Bristol, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 19, 2014

My daughter was visiting and we wanted somewhere different from the usual italian chain restaurant for a nice evening meal. We knew of the Grange but have never been before, so decided to book and see what it was like. We didnt stay at the hotel so cant comment on the reviews we've read about that side of the business,... More 

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for your kind review regarding your recent stay. We were all delighted to read your comments. The new menu is getting great feedback all round. Hopefully we can welcome you back in the New Year. Kind Regards Josh Watts General Manager More 

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 17, 2014

We attended a masquerade party with 10 friends at The Grange tonight. It was shambolic. We waited over half an hour for the starter to arrive after being seated for 8pm.The main course started to arrive an hour later. My husband's however failed to materialise and he had to go and ask for it when staff all ignored our beckoning... More 

Was this review helpful? Yes
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Anne As mentioned in our direct correspondence, I am sorry to hear that the party night didn’t meet your expectations. In large, we have had fantastic feedback regarding the food and party experience. We do appreciate that we don’t always get it right, for that I am very sorry and will hopefully resolve in our ongoing email communication. Kind... More 

Travelers are raving about these Winterbourne hotels

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 15, 2014

We stayed at this hotel to attend a Christmas party. The building looks lovely as you approach it, but is not quite so glamorous inside, with the general feeling being that the whole place is a little tired. The room we had was large and was actually better decorated than expected given the general feel of the hotel. The bed... More 

Was this review helpful? Yes 1
MERCUREGrange, General Manager at Mercure Bristol North The Grange Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay with us. Keep your eye out for some exciting design changes in 2015. I'm glad you liked the feel of the rooms, all of them have been redecorated and we have new beds in all of them! We do have cocktails available at the bar, I can only... More 

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Additional Information about Mercure Bristol North The Grange Hotel

Address: The Grange, Old Gloucester, Northwoods, Winterbourne BS36 1RP, England
Location: United Kingdom > England > Gloucestershire > Winterbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Bristol North The Grange Hotel 4*
Number of rooms: 68
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Also Known As:
Ramada Hotel Grange
Ramada Bristol
Bristol Ramada

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