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IHG Army Hotels on Fort Carson Colorado Inn

Building 7301 Woodfill Road, Fort Carson, CO 80913
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IHG Army Hotels on Fort Carson Colorado Inn
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14 Reviews from our TripAdvisor Community

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Arlington, TX, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 1, 2015

As before, I stayed 4 days and 3 nights. And as before, if you're not in the main building, prepare to climb stairs. Make sure you let them know if you are disabled before you go to have access to an elevator. This time, the room reflected the price paid and I agree with others, I was somewhat concerned about... More 

Helpful?
1 Thank Hans M
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Hans, Thank you for taking time to post a review with respect to your stay with us. Your feedback is valuable to us. I hope you will give us the opportunity to serve you in the future. Stephanie Camp More 

Tampa, Florida
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 2, 2015

I wanted to stay a night here as I was stationed at this base 30 years ago. The hotel is nice enough and inside the base which gives you a great sense of security. I was pleasantly surprised to learn that they do provide free breakfast which it turned out to be a nice touch. The rooms are old barracks... More 

Helpful?
Thank viajarlejos12
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

viajarlejos12, Thank you for taking the time, by providing feedback for our IHG Army Hotel team and potential future guests. Your honest and constructive review is very much appreciated. Thank you again for your time and choosing IHG Army Hotels on Fort Carson. We look forward to seeing you again. Stephanie Camp General Manager More 

Kempner, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 14, 2015

As I sit here the challenges of this property assault me. The basics of cleanliness and simple provisions were not provided. The construction is horendous with a stink of mildew permiating everything, the water is off several hours longer than predicted now impacting basic hygene. Simple supplies such as soap and toilet paper had to be requested and retrieved from... More 

Helpful?
1 Thank Tom S
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Tom, Thank you for taking the time to review IHG Army Hotels on Fort Carson. I apologize that our property did not meet your expectations. There was an unplanned water outage for an emergency plumbing repair, impacting a variety of basic comforts and conveniences. I hope you will give us another opportunity to serve you again in the future. Stephanie... More 

Travelers are raving about these Fort Carson hotels

1 review
1 of 5 stars Reviewed June 28, 2015 via mobile

After traveling from Washington to see our son, we wanted to spend as much time as possible with him, so we decided to stay on base. When we arrived, I had seconds thoughts.. It appeared that the sheets were clean, however the lack of cleanliness was apparent everywhere else you looked. From left over food items in drawers to food... More 

Helpful?
Thank JasonShelly
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Thank you for taking the time to advise us on your recent stay at IHG Army Hotels on Fort Carson. It is only through feedback such as yours, that we are able to improve upon the service we provide to our valued guests. While an apology will regrettably not amend the outcome of your recent experience, I do extend my... More 

Arlington, TX, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 24, 2015

I knew that I would not have to expect a Double Tree or Broadmore, when I booked two rooms in Fort Carson. With my son there, it was a matter of convenience. We simply needed a clean room, comfortable beds and a clean bathroom and this is what we got. I didn't want to live there and move in ,spending... More 

Helpful?
Thank Hans M
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Dear Hans, Thank you so much for your constructive and valuable feedback. We know you have many choices for hotel stays and we are proud that you choose to stay with us while visiting Colorado Springs and Fort Carson. We are honored to have your review, thankful for your gracious remarks, and look forward to welcoming you back in the... More 

West Saint Paul, Minnesota
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 15, 2015 via mobile

We have really enjoyed our stays at IHG hotels. All but this one. The IHG hotel standards were definitely not met. In our opinion the room was not clean. The furniture was modified. ie:the stand for the TV had the doors obviously removed and the coffee pot and supplies were stuffed down below. The complimentary breakfast was quite a bit... More 

Helpful?
Thank Kathleen E
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Dear Kathleen, Thank you for your feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are very sorry for the overall dissatisfaction you experienced during your stay. IHG, along, with our owners, are working diligently to improve and renovate a number of the issues you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 18, 2015

As others have said, this is a somewhat renovated barracks room. Having stayed at several other IHG properties on Army posts, and had good experiences, I thought this would be equivalent. Not even close. The bed is decent and there is both wi fi and a land line hookup for internet, and there is indeed a medium size fridge and... More 

Helpful?
2 Thank Frequent T
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Dear Frequent T, Thank you so much for taking the time to review IHG Army Hotels on Fort Carson. While we are glad that you enjoyed parts of your stay, we are very disappointed that we failed to meet your expectations in all areas. Please accept our sincere apology, for the shortcomings you experienced during your stay. We rely on... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 13, 2015 via mobile

I came during my spring break to see my bf because he couldn't get off on leave... My first impression coming into the room was that it was clean and very spacious! I spent an entire week here and I had a good time.. Pros my room looked pretty updated we had a flat screen TV and I just hooked... More 

Helpful?
5 Thank janelle t
Las Vegas, Nevada
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 5, 2014

Stayed here for one night while travelling through the area, since I'd never visited Ft. Carson. In fact, this is the first time I've stayed in Army lodging (I'm retired USAF). The customer service from the front office was fantastic. On the other hand, the lodging itself appears to be a renovated dorm (barracks in Army-speak) that hasn't been refurbished... More 

Helpful?
1 Thank Candace S
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Candace, Thank you so much for your feedback regarding your recent stay with IHG Army Hotels on Fort Carson. We want you to know that your opinion matters and we value you as an important part of our success. Please accept our sincere apology for the shortcomings you experienced during your stay. We are working with some limitations due to... More 

St. George, Utah
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 1, 2014

After reading the reviews did not know what to expect. This was our second time to stay there, the first time was not up to par however the second time was great. Dani at the reception desk was wonderful. We were expecting our first grandchild and the due date was pushed back twice and Dani kept rearranging the reservation time... More 

Helpful?
1 Thank sandy s
Stephanie C, General Manager at IHG Army Hotels on Fort Carson Colorado Inn, responded to this review

Sandy, Thanks so much for taking the time out of your busy schedule to provide positive feedback on your recent stay with us. We hope that you and your family will stay with us on your next trip to Fort Carson or the Colorado Springs area. Stephanie Camp General Manager IHG Army Hotels on Fort Carson More 

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