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All 5 West Kelowna hotels

Cove Lakeside Resort

4.0 of 5 Hotel   |   4205 Gellatly Road | Westbank, West Kelowna, British Columbia V4T 2K2, Canada
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Ranked #2 of 5 hotels in West Kelowna
A recent review
3 of 5 stars reviewed 6 days ago
h_takh Vancouver, Canada
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332 people have reviewed this hotel

Traveler rating
    169
    93
    39
    20
    11
See reviews for
114
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Vancouver, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

Our main concern during our stay was the condition of the pull out mattress. The treatment we received after we brought the issues forward is what has been most upsetting. I have stayed at many hotels around the world and have never been expected to sleep on something in such poor condition especially at a “five star” resort. The only... More

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Cove_Lakeside_Resort, Manager at Cove Lakeside Resort, responded to this review

Thank you for posting your comments. It is disappointing that your stay and the surrounding communications with our team did not come to resolution sooner or at a satisfactory level. While we may not be able to regain your trust or your return business, it must be noted that our efforts to resolution were met with acceptance in our ensuing... More

Strathmore
1 review
5 of 5 stars Reviewed 1 week ago

We came with another family my girl friend had broke her ankle and they provided us a wheel chair for the week. They took excellent care of the boat. The children were able to walk around and feel like home. We loved our stay and can't wait to go back next year!

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Cove_Lakeside_Resort, Manager at Cove Lakeside Resort, responded to this review

I am so pleased to hear that our team delivered the level of service that we pride ourselves on. The positive feedback is always so encouraging. I hope that your girlfriend has healed up well and look forward to seeing you again next year. Warm Regards, Arlene Schuppener Director of Hotel Operations More

Courtenay
1 review
3 of 5 stars Reviewed 1 week ago

#1 - No safety rails or hand holds when using bath shower. #2 - No complimentary wine or fruit like Fairmont Hotels. #3 - Bathtub was extremely slow to drain. #4 - Smoking was allowed on the balconies. #5 - At check out we were charged for a meal we did not order.

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Calgary
1 review
3 of 5 stars Reviewed 1 week ago

For $350/night, I would hope to not have to jiggle the toilet handle to make it stop running. Also, the $2.50 charge to deliver a welcome basket to my wife's parents room before they arrived was insulting. Rooms are average, our view was great, but our blinds didn't work when we arrived. The location is killer, the food in the... More

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Cove_Lakeside_Resort, Manager at Cove Lakeside Resort, responded to this review

Thank you for posting your comments. Please accept our apologies for the deficiency of the toilet and the window blinds in your room and that it was not noticed prior to your checking in. We appreciate being advised of any problems of this nature so that we can repair them right away and I hope this was resolved quickly once... More

Salmon Arm
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed for the weekend of August 16th to attend a wedding. The over all service was extremely poor. I had a large suite for 2 nights and it did not get cleaned, the beds did not get made and there was a hole in the wall. The wedding services were very poor as well. The food was removed immediately... More

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Cove_Lakeside_Resort, Manager at Cove Lakeside Resort, responded to this review

Thank you for your valuable feedback. I am sorry that you did not have the experience that we wish for all of our guests, but your comments do allow us an opportunity to make corrections where needed. As a family friendly summer destination, we want to ensure that all of our guests get the best experience possible. Each department has... More

Coquitlam
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Cove is a great place to stay for couples and families. We love the rooms because it feels more like a condo than a hotel. And reasonably priced. It's our favorite place to stay in Kelowna / West Kelowna.

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Abbotsford
1 review
4 of 5 stars Reviewed 1 week ago

Would be nice to have more HD channels and better TV's in the bedrooms. Loved the idea of 2 pools, lake and beach right there and the putting green was really special to my grandson. Spent hours out there. Will be back sometime.

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Cove_Lakeside_Resort, Manager at Cove Lakeside Resort, responded to this review

Thank you for sharing your positive feedback about your stay and about our lovely resort. We have ordered new TV's to replace the few older models that remain in some of our suites and I know this will make a noticeable improvement. I look forward to seeing you on a return visit. Warmest Regards, Arlene Schuppener Director of Hotel Operations More

Calgary
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at this resort, rooms were clean and well kept and the views were wonderful. We go to Kelowna every year and this resort is our top pick. Perfect for families or just the adults, so much to do in and around the resort.

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Oregon City
1 review
4 of 5 stars Reviewed 2 weeks ago

Very comfortable bed, excellent food at the restaurant and daughter loved the pool with slide. My wife and I liked the pillows so much we attempted to identify the brand so we could purchase for our bed at home but were unsuccessful. :(

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Vancouver
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed one week for the last four summers, usually two two bedrooms. We are finding chairs badly stained. and carpets badly stained and since you allow pets we are not certain where these stains come Another factor is wedding. You have a Wedding garden but use beach as well. Our family of 10 prefer beach, under tree for... More

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Additional Information about Cove Lakeside Resort

Address: 4205 Gellatly Road | Westbank, West Kelowna, British Columbia V4T 2K2, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cove Lakeside Resort 4*
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Also Known As:
Cove Lakeside Hotel West Kelowna
Cove Lakeside Westbank
Cove Lakeside Resort Kelowna/West Kelowna

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Cove Lakeside's 95 one, two and three-bedroom suites feature a warm and inviting waterfront traditional luxury design with full designer kitchens, fireplaces and private balconies with marvelous views. A vacation at The Cove Lakeside Resort ensures all the delights of Okanagan Valley within an exclusive setting away from the more crowded resorts. Enjoy a swim in one of our lakefront pools or take a stroll along our private beach. Host an evening barbecue or gather round a firepit for cocktails and s'mores at sunset. Delight in innovative cuisine at The Bonfire or sip a glass of wine on the waterfront patio. ... more   less 
Number of rooms
92

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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