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All 5 West Kelowna hotels

Casa Loma Lakeshore Resort

3.0 of 5 Resort   |   2777 Casa Loma Road, West Kelowna, British Columbia V1Z 1T6 , Canada
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Casa Loma Lakeshore Resort
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92%
Ranked #2 of 5 hotels in West Kelowna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Laura D Logan Lake, Canada
  • Reviews (83)
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83 people have reviewed this hotel

Traveler rating
    61
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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English first
Logan Lake, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This resort with it's beautiful beach, lovely pool and awesome staff is perfect for groups and or family reunions. The accommodations are spacious and well appointed with very comfortable beds and you can't beat the views. There are putting greens, tennis courts and beautiful picnic areas to keep everyone entertained and busy outside of the rooms. Thanks you so much... More

Was this review helpful? Yes 1
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We appreciate your generous review. Casa Loma Resort is very popular with all types of gatherings, and getaways from birthday and anniversary celebrations to reunions. Off-season and shoulder season our spacious Condos offer extra beds and baths, and are perfect as hospitality suites to host group meals, etc. Our three bedroom Condos are sometimes rented to smaller groups as meeting... More

Abbotsford, Canada
Top Contributor
231 reviews 231 reviews
21 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a special anniversary. We had a 1 bedroom suite and it was very spacious. You could be very comfortable as the condo is very well equipped and nicely furnished. The appliances are top of the line. All units face the beach so there are excellent views from all the rooms. It was very quiet when we... More

Was this review helpful? Yes 2
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

Thank you for your review! We believe Casa Loma can be your ‘Home away from Home’ in any of our individually decorated unit types (condo, villa or townhouse). Each unit has a lakefront patio or balcony where one can enjoy the view while sipping their morning cup of java or having a quiet meal with company. We are sorry you... More

Rock Creek, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 31, 2014

We stayed her two nights in May. We had a lovely 1 bedroom condo with the best lake views ever. The resort was almost empty, so we had the whole beachfront to ourselves. We wondered around the grounds like they were our private beachfront home. Our condo was immaculate, and stocked with everything and anything we needed. The kitchen was... More

Was this review helpful? Yes 2
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We'll be very happy to welcome you back to the Resort on your next trip to Kelowna and are delighted to hear you enjoyed your stay. The housekeeping surcharge you mentioned only applies to kitchens left in extremely poor condition and requiring far in excess of the normal cleaning time. We are fortunate that the vast majority of our clients... More

West Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 18, 2014 via mobile

It called itself as a "resort" , but it isn't a real resort. Owners rent out their own house to make some profit so I fully understand why there is a comment said manager didn't allowed their kids play at playground during the season which is not summer, cos owners stay they don't want to hear any noises. That's why... More

Was this review helpful? Yes 2
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

It is unfortunate you did not enjoy your stay at Casa Loma. Contrary to your comments we are a very popular summer Resort for families where children can enjoy our pools, playgrounds, huge green lawns and natural sand beach. Moms and Dads relax around the pool, play an energetic game of tennis on one of our two courts, or take... More

Winnipeg, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

Casa Loma Lakeside Resort is truly an outstanding destination . The staff and management are very competent ,assisting in anything you may require. The grounds are kept in impecable condition which is a tribute to the hard work the gardening staff . The resort is kept in immaculate condition by the cleaning staff. My wife and I spent 6 weeks... More

Was this review helpful? Yes 2
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

Thank you for your kind review. Our off season extended stay facilities are very popular and we work hard to make the Resort feel like 'home' during your stay. Although our pool & hot tub are seasonal we hope to add a fitness room this winter to further enhance your off season stay. We're so glad to hear you enjoyed... More

Basel, Switzerland
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 30, 2014

Traveling around British Columbia we were looking for a place at lake Okanagan to stay for 3 nights. Casa Loma was the perfect choice. We had a lodge directly on the lake side that can accommodate up to 4 people. Perfectly equipped with 2 bed rooms, 2 bath rooms, full size kitchen including dish washer and a living room with... More

Was this review helpful? Yes 1
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We are pleased to hear that we were a part of making your tour of Beautiful BC a wonderful experience! We hope you are able to stay longer on your next visit and enjoy more of the pastimes the Okanagan has to offer. We are fortunate to be tucked into a quiet lakeside residential area with a Regional Park out... More

Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 22, 2014 via mobile

We spent just one night here but we were very impressed with the cleanliness of the resort, not only the rooms but also the grounds, the hallways, etc. We had a room on the ground level, facing the lake and the view was beautiful. You could easily be very comfortable with a long stay here - full size kitchen, comfy... More

Was this review helpful? Yes 3
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

Thank you for taking the time to review our property. Our staff take great pride in the property both inside the units and the beautiful grounds. They will be pleased to see your appreciation for their efforts. We look forward to seeing you on your next trip through Kelowna - perhaps a summer trip so that you can enjoy our... More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2014

Had a wonderful stay. Staff were extremely friendly and helpful. We were given great suggestions on local sites, dining establishments, and wineries. They even booked tee times at a number of golf courses. An excellent place the relax.

Was this review helpful? Yes 2
Heather S, Manager at Casa Loma Lakeshore Resort, responded to this review

We're so glad you enjoyed your stay in Kelowna. Please do come back for the spring golf season - the courses expect to be open in late March ! Just let us know which courses to book !! Thank you for taking the time to write a review - greatly appreciated. Heather Schaub, General Manager More

Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2014

Our family stayed while we searched for a new home. We researched many accommodations in Kelowna. We wanted comfort, cleanliness and convenience for a family of 4. With 2 teenagers we needed to choose a place we could call home for the short term. It was an easy decision. The suite was spacious with an open concept – kitchen, dining... More

Was this review helpful? Yes 1
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We're delighted to hear that you and your family enjoyed your stay at Casa Loma. As always, our staff truly appreciate hearing that they were once again successful in making a stay comfortable. Congratulations on purchasing your new Kelowna home! Our 1, 2 and 3 bedroom units do offer a comfortable fit for families large or small who are in... More

Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 27, 2013

We stayed over Christmas for 3 nights, and had no warning that the hotel wasn't providing housekeeping or even towel service over the period. The hotel was fine, but guests should be told there will be no cleaning and given extra towels. We came here for a quiet Christmas as our daughter had died in early October. A friendly housekeeper... More

Was this review helpful? Yes 2
Heather S, Manager at Casa Loma Lakeshore Resort, responded to this review

We apologize for not being more concise when you made your reservation. It is our stated policy to not provide housekeeping service in the winter months and this is reflected in our low winter rates. It is our standard policy to leave an ample supply of additional towels and sundries in the bathroom vanity cupboards. I personally checked your unit... More

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Additional Information about Casa Loma Lakeshore Resort

Address: 2777 Casa Loma Road, West Kelowna, British Columbia V1Z 1T6 , Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Casa Loma Lakeshore Resort 3*
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Also Known As:
Casa Loma Lakeshore Hotel West Kelowna
Casa Loma Lakeshore Resort Kelowna/West Kelowna

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Amenities

Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Off Hwy 97S. ... more   less 
Number of rooms
48

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