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Casa Loma Lakeshore Resort

Certificate of Excellence
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2777 Casa Loma Road, West Kelowna, British Columbia V1Z 1T6 , Canada
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1 room 1 adult
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Casa Loma Lakeshore Resort
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116 Reviews from our TripAdvisor Community

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Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 18, 2015

It was quiet and peaceful, with a spectacular view. Overall, the unit was very nice, clean and comfortable. The kitchen had most of the necessities but, we are tea drinkers and were only supplied with coffee. We could have used a bowl - had to use the one and only casserole dish to make a salad. There was no dish... More 

Helpful?
Thank babyboomer1001
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

While we appreciate the feedback from your visit, we identified a few points we would like to clarify: We keep teabags on request at the Front Desk to ensure freshness. A mix of feather pillows and pillows filled with loose synthetic fibre, never foam, are provided on each bed for your choosing. There is a variety of bowls in each... More 

1 review
4 of 5 stars Reviewed October 10, 2015

I had the pleasure of finding this place thru my work listing of hotels/accommodations avail to me. Place was clean and quiet, outdoor pool was right outside the suite, No kids during my stay so the pool was quiet. The landscaping was neat and kept picturesque. There were bbq and picnic tables available but I didn't use them. Now onto... More 

Helpful?
Thank Robert L
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We appreciate the time you took to comment on the unit you occupied during your business trip. There's no reason why corporate travellers cannot enjoy a touch of lakefront luxury. The furnishings are designed to provide a homey feel to the accommodation, allowing guests to unwind in peace and quiet or provide hospitality to a group. For example, we host... More 

Vancouver, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 27, 2015

We stayed in unit #109 opposite end where the pool was located. We would try another unit given our issues with the indoor noises. If sleeping is your goal, you may want to reconsider your stay or unit. Unfortunately, we didn’t have one good night sleep or were able to sleep in. It appears the building is set up as:... More 

Helpful?
1 Thank Jammer05
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We appreciate the time you took to offer your viewpoint on the merits of our Resort and particularly the one bedroom Condo you stayed in. Constructive guest input is always encouraged. We are pleased that you enjoyed your visit with us sufficiently to plan on returning. On the initial stay guests often develop their preferences and in your case we... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 12, 2015

Great place, very clean, beautiful view, awesome staff, very accommodating and friendly. The resort is family friendly, but private enough if you are travelling with adults. I would go back again with no hesitation.

Helpful?
1 Thank Grace B
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

Thank you for your generous review. We promote a superior experience while staying in any of our lakefront units, but you do get a panoramic view from the upper units in our main building, and which also offer an extra degree of privacy. Often adults choose to stay in our shoulder season as it is a quieter time of year,... More 

Canmore, Canada
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 10, 2015

This was our first visit to the resort, but definitely won't be our last. This place has everything! The fact that so many guests have been returning year after year just proves how good it is. Reception staff were excellent, very friendly. We stayed for a week in a 1 bed condo on the ground floor near the swimming pool.... More 

Helpful?
Thank EmmaBorer
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

Loved your review, and you are clearly a perfect fit for our property. We are glad to hear we can welcome you back. There is really nothing for us to add, except on your next visit feel free to request a unit away from the pool as we cannot hold back the eager 10 am crowd who look forward to... More 

Edmonton, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 8, 2015

Been going there every year for 15 years. Rooms are great and clean, my 3 kids aged 8(girl), 5(boy) & 2(boy) have lots of fun in the pool, beach, lake, basketball courts, park, fields & putting green. Large BBQ area, that has quite a bit of available BBQ's, I've never had to wait for one, area is also misted which... More 

Helpful?
1 Thank Davy R
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We are always pleased to welcome loyal guests like yourselves because you feel like special friends to us. It is enjoyable to see the future generation gradually maturing and one day booking their own accommodations. In the meantime it's let the kids be kids with all the usual activities! We do plan to increase the youngster's DVD selection next season,... More 

Delta, Canada
1 review
5 of 5 stars Reviewed September 6, 2015

I just recently came back from a three night stay at a one bedroom unit at the Casa Loma Lakeshore resort. We had a great lake view and enjoyed the hot tub and heated pool thoroughly. The front desk staff is great. There is a lot to do here, we spent one afternoon playing basketball and tennis and loved the... More 

Helpful?
Thank Lurdes M
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We encourage our guests to stay at least two or three days to mellow and get into the resort spirit while distanced from the everyday world. It sounds like you had the ideal balance of athletic activities with soothing water therapy. Our Front Desk try to be helpful and have recommendations for local points of interest, convenience, and dining if... More 

Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

My parents, my fiance and I stayed here in April and didn't want to leave! We stayed in a 2 bedroom condo which overlooked the lake. The main living area was pristine and up to date and the kitchen had everything you could think of. The rooms were cozy and the beds were fairly comfortable although I missed my pillows... More 

Helpful?
Thank gwenstubbs
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We are grateful for your 'dream' review of our accommodation. We see that the two bedroom Condo was the ideal choice for your party of 4 persons and we would invite you to request something similar on your next visit. Often in our low season guests may have their choice of room types and even specific favourites. We look forward... More 

Vancouver, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2015

My girlfriend and I took her mother and 12 year old niece for a 3 night stay. We had a 3rd floor suite with 2 bedrooms. The suite itself was fantastic - all rooms were clean and the furniture was nice. The covered deck was huge and allowed us to eat meals outside. The view across the water was wonderful.... More 

Helpful?
Thank Chris B
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

Thank you for taking the time to submit a review of your visit to Casa Loma Resort. Guests typically enjoy the spaciousness and amenities of the Condos, and the lakefront decks are well utilized in the Spring...Summer...Fall, and even in Winter. Unfortunately we cannot take credit for the amazing view. Our natural gas barbeques are popular meeting places and there... More 

Richmond, Canada
1 review
5 of 5 stars Reviewed July 3, 2015

First off, this is the first Tripadvisor review I have done before, but I honestly felt it necessary after our stay here. My boyfriend and I came for 3 nights for my birthday and I would recommend this place to everyone. First off, the staff were extremely helpful and knowledgeable. They were always quick to answer any questions and provide... More 

Helpful?
Thank Courtney S
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review

We are impressed that you were motivated to write your first Trip Advisor review. Certainly other readers will appreciate your observations and effort. We believe that our guests are top priority in this “people business” and our accommodations are secondary, as highly rated as they may be. We hope and expect that our guests always feel welcome, secure, and at... More 

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