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Holiday Inn West Kelowna

3.0 of 5
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2569 Dobbin Road | Hwy 97, West Kelowna, British Columbia V4T 2J6, Canada
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Holiday Inn West Kelowna
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Ranked #4 of 5 Hotels in West Kelowna
A recent review
3 of 5 stars reviewed 1 week ago
sarahp5553 Vancouver, Canada
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139 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

A very good experience with this hotel, the staff were friendly and helpful, the rooms were clean, and the pool was a fun surprise. A perfect hotel for some Kelowna adventuring and wine tasting. My only quandary is that this hotel is in desperate need of some mini-fridges. Where else can I keep my wine (and other snacks)? It would... More 

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Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Our team booked this hotel well in advance and there were two families that had to rebook as their reservations were lost. Front desk and cleaning staff were very friendly. The rooms did not have microwaves or fridges and we still paid high season rates. We were told there was one fridge per floor and you had to request it... More 

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Vancouver, Canada
5 of 5 stars Reviewed 2 weeks ago

As usual the hotel is one of the best... We stay here to visit our children and each and every time we haven't been disappointed. This was probably our 10 stay at this hotel and the front desk man was wonderful, maybe he saw the exhaustion on our faces but he upgraded us to the executive suite with in room... More 

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Freeport, Grand Bahama Island
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here two nights. The rooms were clean and fairly comfortable. When we first got there we were worried about the area as there are some rundown strip malls across the road and there was a list of rules posted by the elevator that had us wondering who stays there. We enjoyed our stay, it's close to the wineries we... More 

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Richmond, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We had 38 players and family members stay at The Holiday Inn West Kelowna for a recent Provincial Women's U19 Fast Pitch Championship and all had a very good experience. If you need extra room for "team headquarters" book room 301 or 401. The kitchen and living area accommodated the girls and extra large balcony was perfect for the adults'... More 

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Nanaimo, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

After checking in, most times coming and going no one at front desk, or ever say another employee on the property. Pool area run down. Soccer tournament staying so lot's of heavy doors closing and foot steps from above. Wouldn't you put guests not part of tournament on top floor? Stayed two days, elevator never cleaned, ice room dirty and... More 

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IHGCare, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Dear Sierra P, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to room allocation, untidy... More 

Orlando
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The beds were incredibly comfortable, best bed/mattress I've ever slept on and forgot to check the brand name. Excellent restaurant with upscale and interesting entrees, reasonably priced and the main window opened to create a pation atmosphere.

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room was comparably priced with another West Kelowna Motel we stayed in the previous week due to assist with a sudden death. At this hotel, we arrived and there was no staff member behind the counter, no bell to ring for service or phone to pick up for service. We called out to anyone and got crickets. It appears... More 

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IHGCare, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Dear Jan M, Thank you for writing a review about your recent stay with us. I am very disappointed to hear about your overall poor experience at the hotel. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is truly... More 

Nanoose Bay, Canada
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent pet friendly hotel close to the west kelowna wineries such as Quail's Gate and Mission Hills. Good clean rooms and very helpful staff. There is a restaurant adjacent (that we did not use). Ideally located for a mid journey stopover travelling the west coast to Alberta. We booked a pet friendly room through the Holiday Inn central registry but... More 

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Vancouver, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 17, 2015

This hotel delivers exactly what you would expect based on the brand name and probably the price you're paying. There's nothing wrong with the hotel - it's clean, it isn't particularly outdated, the front desk staff were efficient but not unfriendly, etc. There also isn't anything particularly impressive or memorable about it, either. At the end of the day, it's... More 

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IHGCare, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Dear canucksfan26, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It is nice to hear that we meet your expectations when it comes to efficiency of the staff, level of cleanliness and on-site restaurant service. We... More 

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