We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 West Kelowna hotels

Holiday Inn West Kelowna

3.0 of 5 Hotel   |   2569 Dobbin Road | Hwy 97, West Kelowna, British Columbia V4T 2J6, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn West Kelowna

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
IHG Expedia.com Travelocity
and 7 more sites!
68%
Ranked #4 of 5 hotels in West Kelowna
A recent review
5 of 5 stars reviewed 6 days ago
Andrea S Campbell River, Canada
Write a Review

93 people have reviewed this hotel

Traveler rating
    24
    37
    24
    5
    3
See reviews for
27
27
5
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • English first
  • German first
  • Japanese first
  • Any
English first
Campbell River, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our cross country skiing race teams have stayed in this hotel in the past - this year we brought a larger than usual group of racers and families - 60 ppl - and the entire experience, from the planning and booking stage to the stay itself, was excellent. Hotel staff were very friendly and very accommodating to our group needs.... More

Was this review helpful? Yes 1
TiffanyDGEC, Guest Experience Champion at Holiday Inn West Kelowna, responded to this review

Thank you Andrea S for the kind words and wonderful review! It was good to have you and your team back again this year. I will be sure to pass along your compliments to Jess and her team. We do take pride in providing exceptional service to our guests and making sure they enjoy their stay at the hotel and... More

West Kelowna, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was not staying at this hotel rather attending a 2 day conference. I am writing this after my first day because one person left a very good impression that would make me recommend this hotel. David at the front desk greeted us with a smile and clear friendly direction as to the location of the conference. As the day... More

Was this review helpful? Yes
TiffanyDGEC, Guest Experience Champion at Holiday Inn West Kelowna, responded to this review

Thank you Don for your wonderful review! We do apprieciate your feedback regarding your experience at our hotel. We do take pride in providing excellent customer service to all of our guests, including those only here using our conference facilities. I will be sure to pass along your compliments to our team! More

Guelph, Canada
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 5, 2014

Once you drive the 30 to 40 minutes from the airport to arrive at the Holiday Inn West Kelowna, you are greeted by very friendly and helpful front desk staff. The rooms are outdated, but comfortable. Wi-Fi was excellent and the room proved to be quite comfortable and quiet. The restaurant does not open until 5 pm, but there is... More

Was this review helpful? Yes
TiffanyDGEC, Manager at Holiday Inn West Kelowna, responded to this review

Thank you James W for your review! We do apprieciate your feedback regarding your stay at the hotel. Thank you for choosing the West Kelowna Holiday inn and we do hope to see you again in the future! Regards, Tiffany D. Guest Experience Champion More

Kamloops, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 24, 2013

My family has stayed in this hotel nearly a dozen times over the past few years. Each time it was very clean, quiet, staff have been friendly and we have enjoyed the fantastic outdoor salt water pool and Jacuzzi, as well as a great exercise room. Sometimes the water in the Jacuzzi could be warmer and it would also be... More

Was this review helpful? Yes
TiffanyDGEC, Guest Experience Champion at Holiday Inn West Kelowna, responded to this review

Thank you erin1978382 for your review regarding your stay at our hotel! We strive to try and provide our guests with the best customer service as possible. Although we do not offer a continental breakfast, we do however have rate options available which includes breakfast for two in our restaurant. Please make sure to ask about this rate option on... More

Calgary, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 9, 2013

We spent only one night here passing through town. It was a welcome sight after a long day in the car with another ahead of us. It was really pretty basic but we didn't have any real needs for frills for only one night. We had a large room with a comfortable bed and access to amenities as well. We... More

Was this review helpful? Yes
TiffanyDGEC, Guest Experience Champion at Holiday Inn West Kelowna, responded to this review

Thank you Lauren R for your review! Our hotel is situated in the perfect location for guests like yourself that are just passing through and needing a quiet place to relax. I do apologize about the inconvienence of the pool hot tub hours that you experienced. I will bring your concern with our manager and suggest to change the pool... More

Vancouver, Canada
Top Contributor
123 reviews 123 reviews
70 hotel reviews
460 helpful votes 460 helpful votes
3 of 5 stars Reviewed October 28, 2013

This Holiday Inn is really an Express-level hotel without the free breakfast. I expect this hotel qualifies an a Holiday Inn simply because it has a restaurant attached, the Gate and Keeper. But everything else, from the room layouts and bathrooms, to the road-side location, to the barebones lobby, are at Express-level quality. That said, Holiday Inn Expresses are my... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn West Kelowna, responded to this review

Dear NW_Raven, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. I sincerely apologize... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 2, 2013 via mobile

Appreciated their attentive and helpful front desk staffs. Friendly chamber maid, F&B outlet located next door but it closed at 8pm, not good for room guests. Fortunately, there is Boston Pizza restaurant 2 minutes away.

Was this review helpful? Yes
TiffanyDGEC, Guest Experience Champion at Holiday Inn West Kelowna, responded to this review

Thank you Tay S your review! We do apprieciate your feedback regarding your stay and the hotel. Thank you for choosing the West Kelowna Holiday inn and we hope to see you again in the future! Regards, Tiffany D. Guest Experience Champion More

Bloomington, Minnesota
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 22, 2013

We stayed for one night stop to visit friends nearby. The beds are new and very comfortable. The building was quiet although quite full. It is far enough from the hi way that we heard no road noise. Found the front desk staff...Tiffany on check in and David at check out very professional and helpful. House keeping in the room... More

Was this review helpful? Yes
TiffanyDGEC, Guest Experience Champion at Holiday Inn West Kelowna, responded to this review

Thank you parksville_10 for your response! We aprieciate your feedback regarding your stay at our hotel and that our hotel staff provided exceptional service during your stay. We do take pride in providing exceptional service to our guests and making sure they enjoy their stay at the hotel while making their visit feel like a home away from home. Thank... More

Prince George, Canada
1 review
4 of 5 stars Reviewed September 18, 2013

My girlfriend and I had a great few days staying here. The staff were very friendly and helpfull.. They helped me organise a wine tour as a treat for my girlfriends birthday, suggested many things to do in and around kelowna and were always polite. The room was very clean with a very comfortable bed. The morning paper by the... More

Was this review helpful? Yes
TiffanyDGEC, Guest Experience Champion at Holiday Inn West Kelowna, responded to this review

Thank you Jase L for your response! We appriciate your feedback regarding your stay and our hotel! We're happy to hear that you enjoyed your stay with us and that all of our staff were able to assist you in making your girlfriend's and your stay more enjoyable. We do take pride in providing exceptional service to our guests and... More

canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 11, 2013

Stayed for 2 days to visit relatives nearby. the two bedroom suite was large enough for 6, although we were just 3. restaurant breakfast was average. staff was friendly. gym and pool were small but adequate. We would stay there again.

Was this review helpful? Yes
Corrina S, Manager at Holiday Inn West Kelowna, responded to this review

Thank you for your comments taneda, we look forward to you visiting again! More

Been to Holiday Inn West Kelowna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn West Kelowna

Also Known As:
Holiday Inn Kelowna Sw-Westbank Hotel
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna
Address: 2569 Dobbin Road | Hwy 97, West Kelowna, British Columbia V4T 2J6, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn West Kelowna 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn West Kelowna Nestled in the heart of the Okanagan Valley in West Kelowna, this Holiday Inn hotel is a short drive from Okanagan attractions and BC's renowned wineries. Business travelers to our West Kelowna hotel enjoy the convenience of our flexible meeting facilities. Our four meeting rooms can be modified for multiple configurations, and our catering and helpful staff make Holiday Inn the perfect place for guests' meetings, seminars and celebrations. Recently renovated and re-opened, our ballroom is perfect for hosting a wedding reception or company event. Guests also benefit from close proximity to local businesses and attractions. While there is plenty to do in West Kelowna, outdoor activities are easily the most popular Okanagan attractions for visitors at our Holiday Inn hotel. For ski enthusiasts, Crystal Mountain is a scenic 30 minute drive away, and Big White Ski Resort has a shuttle that picks up guests at our door. Also within close proximity are several golf courses, Okanagan Lake and many shopping centres. Our suburban West Kelowna hotel's amenities include an indoor/outdoor saltwater swimming pool, outdoor whirlpool, fitness centre, complimentary high-speed wireless Internet access, and an on-site restaurant and lounge. Whether you are in town for the Wine Festival or business, our Holiday Inn West Kelowna hotel's friendly and helpful staff will take great care in ensuring you have a memorable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Travelocity, Booking.com, Priceline, Orbitz, Agoda, Hotels.com, Venere and Otel so you can book your Holiday Inn West Kelowna reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn West Kelowna, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Holiday Inn West Kelowna to your Saves list