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BEST WESTERN PLUS Wine Country Hotel & Suites

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3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Wine Country Hotel & Suites
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441 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (441)
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    (91)
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There are newer reviews for BEST WESTERN PLUS Wine Country Hotel & Suites
See the most recent reviews
1 review
4 of 5 stars Reviewed August 9, 2014

Nice hotel clean spacious rooms friendly staff Avoid breakfast between 9 to 930 if you want to get a quick table other than that hot breakfast was good with the usual choices. Convinent location quick to major travel routes

Was this review helpful? Yes
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

We are pleased that you enjoyed your stay with us. Yes, West Kelowna has a lot to offer, not only lower rates but no Tourism Taxes as well. On top of it, we are only 10 minutes from downtown. We do hope that you will stay with us again Yours in hospitality Elfriede Schmoll More 

Regina, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 9, 2014

I had booked a hotel room 6 months in advance. I requested to be put on the same floor as a family member staying at the same hotel (4th floor) when I made the reservation. When I arrived, the person in front of me received the exact room I had booked (king bed) on the 4th floor. When I asked... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Lauren, first and foremost my apology for the mishap you had with your reservation. I agree with you that it could have been better handled and will make sure that it will not happen again in the future Yours in hospitality Elfriede Schmoll More 

Redcliff, Canada
1 review
5 of 5 stars Reviewed August 8, 2014

The hotel was excellent but for a person who walks with a cane it would have been nice if there had been a place to eat in the hotel instead of having to walk to one. Also there was never room to sit down and eat my breakfast so I had to take it back to the room, it would... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
torme, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Donna, many thanks for your review, yes, the Summer is quite busy here as we do service 300 people per morning. I only can suggest that if you come again to ask the Breakfast people for help. But you can always have your breakfast beside the pool, the chairs are quite comfortable there as well Tina Schulte More 

North Vancouver, Canada
2 reviews
4 of 5 stars Reviewed August 7, 2014

West Kelowna Wineries are all very close to this hotel. Mission Hill, Quails Gate to name a couple. Staff: courteous, helpful, just great Room: clean, nice modern décor Would totally recommend this hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Valerie, Many thanks for writing your review, yes, we are surrounded by Wineries and Golf Courses which is great. i do hope that we can greet you again in the future Yours in hospitality Elfriede Schmoll More 

Richmond, Canada
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 5, 2014

We recently stayed at this hotel and I was just so happy with our stay because I got more than what I expected. Staff was great. Got to the hotel before their check-in time and they had our room ready. We were given a room at the top floor with a wonderful view of the golf course and Okanagan Lake.... More 

Was this review helpful? Yes 2
torme, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

It was a pleasure to read your review and that you enjoyed not only your stay but the area as well. You also saved money as we do not have a tourism tax in West Kelowna. We look forward in greeting you again Yours in hospitality Tina Schulte More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

The only place to consider staying unless you're looking for a B&B. Rooms are huge, beds are comfortable, wireless works well, breakfast has real food and is quite excellent even if they charged (which they don't, it's free. :). Pool looks fun for kids, too small for adults.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for taking the time to write the review which we appreciated. It is such a pleasure to read positive comments as we all try to do our best to make your stay as positive we possibly can. Yours in hospitality Elfriede Schmoll More 

Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 1, 2014

WE spent 2 nights here and it was a great location for us. We chose it as we were doing a wine tour and wanted to be in the area of the tour. We also didn't want to be in the downtown area as there was a weekend concert in that area. We had a balcony room that looked over... More 

Was this review helpful? Yes 1
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you for the wonderful comments,we are always happy when we can please our guests. We do hope to see you again Yours in hospitality Elfriede Schmoll More 

Calgary, Canada
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 30, 2014

We stayed at this hotel while vacationing in the Kelowna area. It's located in West Kelowna, right next to the golf course. We stayed with my son and two dogs. They were kind enough to upgrade our room for free. We has a king suite with separate bedroom and kitchenette. I enjoyed the room. It was spacious and clean, with... More 

Was this review helpful? Yes 3
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

it was a pleasure to read your review and certainly appreciated by all of us.we do hope to see you again whenever you visit the area again. Yours in hospitality Elfriede Schmoll More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 28, 2014

We arrived late at night, checked in and left early in the morning. What we got was what we paid for. Clean & comfortable rooms, good service, free wlan and breakfast. The breakfast area could be nicer but in relation to the price still good. We would stay here again. (If you want you can also go for a swim... More 

Was this review helpful? Yes 2
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you for the wonderful comments,we are always happy when we can please our guests. We do hope to see you again Yours in hospitality Elfriede Schmoll More 

Abbotsford, British Columbia, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

We had to go to West Kelowna for personal reasons, and the Best Western Plus Wine Country was very close to where we needed to go. The staff went out of their way to ensure our stay was very pleasant. They answered any questions we had, no matter how many, and were very pleasant. The beds were incredibly comfortable! We... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Samuel, many thanks for writing this wonderful review, we are always happy to read positive comments about our guest's stay. We do hope that we will greet you again in the near future Yours in hospitality Elfriede Schmoll More 

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