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BEST WESTERN PLUS Wine Country Hotel & Suites

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3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
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BEST WESTERN PLUS Wine Country Hotel & Suites
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454 Reviews from our TripAdvisor Community

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Traveler rating
    214
    160
    45
    17
    18
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148
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52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (454)
  • Mar-May only
    (91)
  • Jun-Aug only
    (186)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (52)
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Strathmore, Canada
Level Contributor
116 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

Would stay here again contemporary room clean and relaxing. Service staff were friendly and helpful. Location great for food and getting to shopping as well as back on the highway. Close to vineyards.

Was this review helpful? Yes 1
Vancouver, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was a quick stop on the way to Banff so the location and hotel suited our purpose. The hotel itself is in good shape, quiet, near several restaurants, and a quick drive to Kelowna. Breakfast was typical fare but the thinnest bacon I've ever seen. We arrived before 4 and our room was not ready; apparently they were short-staffed... More 

Was this review helpful? Yes
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

I do appreciate you taking the time to write this review, I would like to apologize for my staff, it seems that someone dropped the Ball to apologize for your wait. We have had staffing issues, however, that should not hinder us to acknowledge the shortcoming. Yours in hospitality More 

Yorkton
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for five nights and again was delighted by this hotel. Ac worked beautifully, rooms still like new, comfy beds, nice TV. Staff are very nice especially one of the breakfast area ladies. Breakfast is ok, busy but to be expected. Get a balcony, you won't be disappointed. Will see you again next year!!!!!

Was this review helpful? Yes
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Koala, we hare pleased that you enjoyed your stay with us again. West Kelowna has grown over the year, we now have 3 new Wineries, a great Swim Park and Promenade. Lots of super restaurants as well and just a short trip into downtown Kelowna. We look forward in seeing you again next year More 

Janesville, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

We spent two nights at this hotel and found everything to be very clean, safe, convenient, and current. The breakfast was extremely good- eggs, sausage, pancakes, waffles. Yogurt, and fresh fruit. The only down side was the rooms facing the golf course are noisy with the busy street directly adjacent to the hotel.

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BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review, yes as you can see from our pictures, we are surrounded by streets which can be noisy if the window or doors are open. I hope this did not hinder you to enjoy your stay with us. Yours in hospitality More 

Calgary, Canada
5 of 5 stars Reviewed 5 days ago NEW

Overall one of the better hotels we stay in. We come back to the same hotel yearly for it's great location, cleanliness and friendliness of the staff, especially the reception. The ladies always have a great smile on their faces when you walk into the lobby. Very comfortable and relaxing stay as always.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Chow, it gives us pleasure to read your response, we would like to thank you for that and do hope to greet you again next year More 

1 review
5 of 5 stars Reviewed 1 week ago

Nice value and great view of the golf course. Convenient for a business trip and especially to have a nice dinner at Nineteen Steakhouse. Decent gym and nice pool as well. Staff is very friendly. Great!!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Marcio, many thanks for the review, we are glad that you enjoyed your stay and do hope to see you again More 

EDMONTON
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

the Best Western in West Kelowna offers a very central location to go on wine tours, or for a day on a sandy beach, or a day shopping in Kelowna or Penticton. Very central for a variety of things.Many restaurants in walking distance.Nice waterslide, hot tub and pool area.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks Bija for the wonderful review. Yes, we are very close to 10 Wineries- within minutes of Mission Hill. Winners is also close by and offers much better items than in Kelowna. we do hope to see you again in the near future More 

Walla Walla, Washington
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My kids loved the waterslide here. Close proximity to shopping and banks (there is a very clean Walmart right behind this property). Easy on and off the highway and only about 15 minutes from DT Kelowna. Great complimentary breakfast.

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BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks Michelle for the positive review, we do hope that we will see you again More 

Fir Tree, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice room and good breakfast. Well situated for wineries and good restaurants in the near vicinity. Free coffee and iced water was great in such hot weather. Th internet worked well and the staff were very helpful

Was this review helpful? Yes 1
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks Joyce for taking the time to write the review. I hope you had a great vacation in Canada and a safe journey back home More 

West Kelowna, B.C.
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

My family of five stayed at the Best Western and we were very impressed! The room was a great size and it was very clean. The front desk provided excellent customer service and the breakfast was very tasty! Make sure to get a room with a little balcony for the best view.

Was this review helpful? Yes
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you Andrea for the wonderful review. We do strive to do our best to make a guest's stay as pleasant as possible. We do hope to be able to greet you again in the future More 

Hotel Review Summarization

What travelers say

  • Golf course(12)
  • Parking lot(4)
  • Water slide(4)
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63 photos of this hotel

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Room/suite (7)
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