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All 5 West Kelowna hotels

BEST WESTERN PLUS Wine Country Hotel & Suites

2.5 of 5 Hotel   |   3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
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86%
Ranked #1 of 5 hotels in West Kelowna
Certificate of Excellence 2014
A recent review
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  • Reviews (300)
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300 people have reviewed this hotel

Traveler rating
    160
    99
    28
    8
    5
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95
113
13
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Bern
Top Contributor
143 reviews 143 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

Usually my goal is to stay at a hotel in town, but since Kelowna is so spread out this BW hotel is a really great location. I booked a room towards the golf course and it had a little balcony (with view of the lake and Mission Hill Winery). It also has a pool with a huge water slide (did... More

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Peace River, Alberta
Contributor
16 reviews 16 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The experience was very good and the A/c worked awesome despite the high plus 30 degree temps outside. Room was very large, quite with an awesome play and pool area for the kids. Beds were very comfy and the bedding is clean and super "homelike" as well. The suite we has also had 2 full bathrooms, 2 large flat screen... More

Was this review helpful? Yes 2
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Samuel, it was a pleasure to read your review and thank you for the time you took to write about our hotel. we do strive to do our best to accommodate our guests as much as possible, especially our Breakfast team who have a lot of experience in the service industry. We do hope to see you again in... More

Manitoba
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose to stay at this wonderful hotel while attending a family wedding this spring! The rooms were clean, spacious and modern. Our room had a balcony that faced the golf course..exquisite. The complimentary breakfast featured a large selection of food (sausage, eggs, waffles fruit, yogurt, cereals, breads etc) and was fresh and delicious. The Front desk staff was extremely... More

Was this review helpful? Yes 2
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks, it was a pleasure to read your comments, especially when we had a very trying week here in the Okanagan with the Fires around us. we appreciate especially comments about the Breakfast items as we would like to please as many people as possible. We do hope to be able to greet you in the future again Elfriede... More

British Columbia, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a 2-night stay at this hotel. We have stayed there before a few years ago.Two adults, a 10-year-old and a 15-year old. Best Western central booking messed up and booked us into the B/W in downtown Kelowna, where we certainly did not want to be. We wanted to be in this one because it was close to... More

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BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

We certainly appreciate your comments about your stay with us. West Kelowna is still not as well known as Kelowna, it was a pleasure to show you our area even though we had the Fire here. We look forward to greeting you again in the near future. Elfriede Schmoll More

Langley
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

I should have went to another hotel when I went to check in at 12:30pm and was rudely told to come back at 4. My room wasn't ready. Usually I stay at the Hampton, and when I am early to check in, Hampton offers place to freshen up and store luggage/ call when room ready. This was not my experience.... More

Was this review helpful? Yes 1
BWwinecountry, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Yes, it has been a trying weekend as we not only had a full hotel but had staff struggling to stay out of the "Fire" and having a Shaw tower burn down. It is one of the circumstances in life that cannot be changed and you were one of them. Overall our guests were fantastic and took things in stride.... More

Senior Contributor
34 reviews 34 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is actually located in a shopping area with fast food restaurants, a grocery store and share the parking.the good part is it is very convenient, on a main highway. About 7 mns to bridge to Kelowna. Hotel itself is nice, room was nice, nothing bad to say except they cannot accommodate me to a high floor and quiet... More

Was this review helpful? Yes 1
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for taking the time to write this review. We certainly appreciate your opinion and do strive to do our best. Yours in hospitality Elfriede Schmoll More

West Kelowna, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Absolutely nothing bad to say. Very very very minor thing about housekeeping that isn't even worth mentioning is only reason didn't give top mark for cleanliness. Restaurants, drugstores etc all nearby. Beach is five minute drive down hill, golf course across the street in rear. Nice and new. Bit pricey though at $200 all in for one night.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwinecountry, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review, it is greatly appreciated that you took the time to write to us. we do try to please our guests as much as possible even though during the Summer season, especially the last few weekends, can become a challenge. we do hope to see you again in the near future Tina Schulte More

Maple Ridge, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Although our stay was only one night it was a pleasure. Our room backed onto the golf course. The hotel was surrounded by a variety of restaurants and our room was clean and comfy. We had also requested a quiet room on the top floor and they met our requests. We would definitely stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We do hope that we will have the pleasure to greet you again in the near future. Yours in hospitality Elfriede... More

Surrey, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

First of all, I have three kids and two dogs. Thus it was not easy to find a place to stay to begin with, and I found this wonderful place with great staffs. When I had some questions prior to my reservation, a manager was quick to respond to my emails and helped me to find the right room for... More

Was this review helpful? Yes 1
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. . Yes, we do remember your Family and are pleased that you had a great stay. We do hope that we will have the pleasure to greet you again in the near future. Yours in hospitality Elfriede Schmoll More

Port Coquitlam, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent Hotel Excellent Facility Great for families Great value Outstanding staff Outstanding breakfast This is an ideal place for families. The location is awesome. Many amenities are near by and the lake is not too far away.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes... More

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Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Address: 3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
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Also Known As:
BEST WESTERN PLUS Wine Country Hotel & Suites Kelowna/West Kelowna

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 
Number of rooms
99

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