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All 5 West Kelowna hotels

BEST WESTERN PLUS Wine Country Hotel & Suites

2.5 of 5 Hotel   |   3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
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85%
Ranked #1 of 5 hotels in West Kelowna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Alyson M Coquitlam, Canada
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326 people have reviewed this hotel

Traveler rating
    170
    111
    29
    9
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Coquitlam, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed as a foursome for three days in a suite. Only issue with the room would be that there was only ONE sink; even though there was a "small kitchen corner", there was no sink other than in the bathroom. Too bad that they didn't think ahead when building this great newer hotel. The breakfast was one of the best... More

Was this review helpful? Yes 1
Lethbridge, Canada
Top Contributor
63 reviews 63 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I normally don't rate hotels but my stays here this year were problematic and the hotel encourages comments on Tripadvisor, so here goes. I have stayed here several times since it is close to relatives. The hotel is basically a good hotel but needs attention to detail. Chronic Problems 1. Poor bathroom lighting (the worst in any hotel/motel I've stayed... More

Was this review helpful? Yes
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello fussybob, Yes, I do apologize for all the problems you encountered this Summer with us. Some of them already have been solved- we now have Fiber Optic WIFI which is twice the speed of the old one. But having so many people in the hotel and everyone has a minimum of 3 Apps has become a problem. New Staff... More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel a few years ago when it just opened and really enjoyed our stay. I decided to book our stay at this hotel again and again it was an excellent overall experience. I like staying at this hotel as it is close enough to downtown Kelowna and a short drive to Summerland/Penticton. We also enjoy going... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Calgary, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here on the first night of a motorcycle trip to Tofino. We were happy to have selected this hotel. This place is very well appointed and fresh! Great decor, great staff. Short drive from 'mainstream Kelowna' but worth it.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

We do try and give our Bikers a bit more attention and do hope that you had a special place for parking your Bike as it has been a busy Summer. We appreciate your comments and do hope to see you again Yours in hospitality Elfriede Schmoll More

Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

this was a very nice hotel. alot of variety at breakfast. there was eggs, bacon, waffles, yogurt, cereal and many other things. the kids loved the waterslide. the staff was very nice. this was our second stay at this hotel . we enjoyed ourselves yet again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you Vanessa for taking the time to write this review which was appreciated. We do hope to see you again when you come to the Okanagan Yours in hospitality Elfriede Schmoll More

CalgaryAB
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It was so nice to come back to this hotel each day during our 4-day stay there and I'm really glad we stayed at it. The view from our fourth floor room, out over the golf course and towards the mountains (with a peek at the lake) was incredible. We sat on the balcony, we enjoyed it from the room;... More

Was this review helpful? Yes 1
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks Jo for writing this review, we are happy that you enjoyed your stay with us. Our staff does try and do their best to satisfy our guests. We do hope you will come to the Okanagan again Yours in hospitality Elfriede Schmoll More

San Diego, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

The hotel's web site photo blatantly misrepresents the hotel. It shows a hotel in a park-like surroundings - just what we wanted for a 4-day long weekend. The reality, though, is the hotel is on a busy road, sharing a parking lot with a strip mall - with Walmart across the street and Home Depot next door! After expressing our... More

Was this review helpful? Yes 1
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Stan, I am actually very surprised to read that you did not enjoy our hotel but it is Summer time and we are busy. I do not believe that our website misrepresents us as it clearly shows where we are located, not only on the website but on Google Map as well. We are sorry that your time in... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I stayed here a couple of weeks ago and it was a poop show from the start. I booked the reservation. 3 months ago, they lost the reservation so when we were checking in our room was gone. But the did put us in similar room quickly. WIFI sucked couldn't get a signal. Not enough luggage carts... More

Was this review helpful? Yes
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

I am so sorry you feel that way but the hotel has not changed owners nor managers. Our WIFI is as good an any hotel in the region, Breakfast has been changed tremendously from a few years ago. It seems that you do not like our hotel which is absolutely acceptable. By the way, we have Fiberoptic WIFI which is... More

Saskatoon, Canada
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived for a mini holiday mid August and had a beautiful suite on the fourth floor. Check in was flawless, and front desk staffer was very friendly. Got to our room and did the usual, checking the TV in the living room and the bedroom. Channel were confusing as they just changed to a different system, and couldn't get either... More

Was this review helpful? Yes
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Norm, we do appreciate your comments and do wish it would have been totally perfect for you. for that we apologize. I will share them with our staff as we always learn something from our guests. I hope you had a safe trip back home yours in hospitality Elfriede Schmoll More

Chilliwack, British Columbia, Canada
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

A lovely 4 storey hotel with lots of amenities. Kid friendly as the have a large water slide in the pool area. Hot tub and exercise room. A large selection at the continental breakfast. Eggs, bacon and pancakes, cereals yogurts, toasts and fruits. I was full. Spacious clean rooms with wifi, tv, small fridge and microwave. Staff was friendly and... More

Was this review helpful? Yes 1
torme, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Jeffrey, many thanks for your review, you certainly are giving a lot of information about our area to the interested reader which is greatly appreciated. we do hope that we will greet you again in the future Yours in hospitality Elfriede Schmoll More

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Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Address: 3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
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Also Known As:
BEST WESTERN PLUS Wine Country Hotel & Suites Kelowna/West Kelowna

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 
Number of rooms
99

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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