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BEST WESTERN PLUS Wine Country Hotel & Suites

2.5 of 5 3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
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Certificate of Excellence 2014
BEST WESTERN PLUS Wine Country Hotel & Suites
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BEST WESTERN PLUS Wine Country Hotel & Suites
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379 reviews from our community

Traveler rating
    186
    135
    36
    12
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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  • Any
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    (56)
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    (36)
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Maple Ridge, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I can't say enough about the quality of the accommodations and service here. This is the cleanest and most well kept hotel I have stayed at in the Kelowna area. The nearby 19 Steakhouse is definitely worth a visit when staying.

Review collected in partnership with Best Western

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Langley City, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived after a long & tiring drive into the BW Wine Country. Karen greeted us as we came through the door. The check in was super fast, easy & complete with gift bags because my travel companion is a Diamond BW member. COOKIES, Discounts vouchers for spa & dinners. Looks like I better get signed up!! we asked about... More 

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you Kerry that was wonderful to hear that you enjoyed yourself while staying here. We do hope that we can greet you again in the near future Yours in hospitality Elfriede Schmoll More 

Senior Contributor
43 reviews 43 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a night while in West Kelowna on business. The room was a mini suite with a King bed and a separate sitting area (pull-out couch). The room also had a microwave and small fridge. The room was clean, the bed was comfortable, and the granite in the bathroom was a nice touch. Found the TV to be... More 

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

It is wonderful to read that you enjoyed our area which indeed has much to offer. We have every year new Wineries opening up and are the 2nd best wine region in the world which is fantastic. We do hope to see you again, Happy Holidays Elfriede Schmoll More 

United States
1 review
4 of 5 stars Reviewed 2 weeks ago

A good family hotel with pool facilities and a standard style of family breakfast included in room rate. Good location for attractions in the area and proximity to highway. Far enough back from main road to be able to sleep well without highway noises.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you Roy for your feedback which is beneficial for our staff. We do hope to greet you again in 2015 Yours in Hospitality Elfriede Schmoll More 

Grand Forks
Top Contributor
65 reviews 65 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in kelowna for hockey and spent a night here. Had a few extra kids so we got a suite. Lots of room for 3 teens and 2 adults. We had a separate bedroom with its own tv. Nice to close the door and let them do their own thing. Small pool and waterslide for kids is nice. Good... More 

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your response, we do like to hear that you enjoyed your stay, especially when we have our Hockey teams in. We do hope to see you again in the future Yours in hospitality More 

Parksville, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice new hotel with a good location. Many amenities within easy walking distance. Great access and visibility from the highway and good parking. Clean, quiet and comfortable, with good beds, linens and shower. Because the water-slide is a great draw for children, I would guess it could get noisy on weekends with partying family groups and children running around the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review which is quite beneficial for our future guests as well as for staff. We do pride ourselves in offering a wonderful complimentary Breakfast and hope you felt at home with us. Yours in hospitality Elfriede Schmoll More 

Vancouver, B.C.
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a good location. There is a golf course right next door. Lots of shopping near by. The rooms are nice and clean. Beds are comfy with lots of pillows. There is a nice gym, small but does the trick. the pool looks fun with a hot tub and a slide. There is a breakfast included in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your reply, I am glad that you enjoyed our hotel. It is important to us to find out how our guests feel. We do hope to greet you again next year. Yours in hospitality Elfriede Schmoll More 

Langley
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 10, 2014

The first morning after our arrival we heard a lot of shouting coming from the hall outside of our room. My husband opened the door to see what was happening. In the hall was a shirtless man who was obviously strung out from a night full of "partying" hard, trying to break into a room with a table (which I... More 

Was this review helpful? Yes 2
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Yes this was very unfortunate that it happened. You make it seem that it is a daily occurrence which it is not. We are very lucky that we have a super Police force here who responded within minutes. The guest was taken away by Ambulance, as I said, in 3 years this has been our first incidence. Compare that to... More 

Kelowna, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2014

I have recently become a big fan of BW Plus, in fact this was the 4th one I've stayed at in the last few months! We stayed here 3 nights and this was one was similar design to the others but it looked like they cut corners to save money on a few things. No meat at one breakfast, hiding... More 

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review which is quite beneficial for our future guests as well as for staff. We also learn something from them. We do have some TV's that are in repair due to having switched to digital but that will be finally finished by the end of the week Yours in hospitality More 

Ocean Springs, Mississippi
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 5, 2014

This is a great hotel in a good location, and accepts pets! But if had a few issues when I stayed here. The bathroom was not clean...looked like urine on the bowl and yep a pubic hair or two.....the front desk changed my room immediately when I told them. But the room they switched me to was a suite (... More 

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Ocean Spring, it really surprised me that you found any hair as we are very clean. Our Housekeeping staff does a great job in being diligent. Yes, our TV's are in repair as we are switching to digital for which I apologize Yours in hospitality Elfriede Schmoll More 

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Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Address: 3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
Number of rooms: 99
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Also Known As:
BEST WESTERN PLUS Wine Country Hotel & Suites Kelowna/West Kelowna

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