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BEST WESTERN PLUS Wine Country Hotel & Suites

2.5 of 5 3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
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Certificate of Excellence 2014
BEST WESTERN PLUS Wine Country Hotel & Suites
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BEST WESTERN PLUS Wine Country Hotel & Suites
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375 reviews from our community

Traveler rating
    184
    133
    36
    12
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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    (56)
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Parksville, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Nice new hotel with a good location. Many amenities within easy walking distance. Great access and visibility from the highway and good parking. Clean, quiet and comfortable, with good beds, linens and shower. Because the water-slide is a great draw for children, I would guess it could get noisy on weekends with partying family groups and children running around the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review which is quite beneficial for our future guests as well as for staff. We do pride ourselves in offering a wonderful complimentary Breakfast and hope you felt at home with us. Yours in hospitality Elfriede Schmoll More

Vancouver, B.C.
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in a good location. There is a golf course right next door. Lots of shopping near by. The rooms are nice and clean. Beds are comfy with lots of pillows. There is a nice gym, small but does the trick. the pool looks fun with a hot tub and a slide. There is a breakfast included in... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your reply, I am glad that you enjoyed our hotel. It is important to us to find out how our guests feel. We do hope to greet you again next year. Yours in hospitality Elfriede Schmoll More

Langley
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The first morning after our arrival we heard a lot of shouting coming from the hall outside of our room. My husband opened the door to see what was happening. In the hall was a shirtless man who was obviously strung out from a night full of "partying" hard, trying to break into a room with a table (which I... More

Was this review helpful? Yes 1
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Yes this was very unfortunate that it happened. You make it seem that it is a daily occurrence which it is not. We are very lucky that we have a super Police force here who responded within minutes. The guest was taken away by Ambulance, as I said, in 3 years this has been our first incidence. Compare that to... More

Kelowna, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have recently become a big fan of BW Plus, in fact this was the 4th one I've stayed at in the last few months! We stayed here 3 nights and this was one was similar design to the others but it looked like they cut corners to save money on a few things. No meat at one breakfast, hiding... More

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review which is quite beneficial for our future guests as well as for staff. We also learn something from them. We do have some TV's that are in repair due to having switched to digital but that will be finally finished by the end of the week Yours in hospitality More

Ocean Springs, Mississippi
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a great hotel in a good location, and accepts pets! But if had a few issues when I stayed here. The bathroom was not clean...looked like urine on the bowl and yep a pubic hair or two.....the front desk changed my room immediately when I told them. But the room they switched me to was a suite (... More

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Hello Ocean Spring, it really surprised me that you found any hair as we are very clean. Our Housekeeping staff does a great job in being diligent. Yes, our TV's are in repair as we are switching to digital for which I apologize Yours in hospitality Elfriede Schmoll More

Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed here while on business. The room was very clean and the staff were friendly and helpful. Had the free hot breakfast in the morning, and while not great in terms of quality it did hit the spot. Nice to have the GF options as well. Bring a robe and some flip flops if planning to use the pool as... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your review, it is difficult to please everyone with our hot Continental Breakfast, suggestions are always welcome. Yours in hospitality Elfriede Schmoll More

las vegas, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel overlooks a golf course the river and the mountains. Getting the rooms that overlook these have balconies that are very romantic and the setting is just beautiful!! As a guest visiting from out of the country the staff was very knowledgeable and helpful with questions that foreigners would ask. I would highly recommend this hotel especially if you... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your reply, I am glad that you enjoyed our area. We do hope to see you again. Yours in hospitality Elfriede Schmoll More

Calgary, Canada
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 2 nights in August 2014. The hotel itself is not in the heart of Kelowna but instead situated in West Kelowna across the lake. While the area isn't really "touristy", there are a lot of amenities that were useful for us such as the Wal Mart and Superstore just across the street as well... More

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your reply, I am glad that you enjoyed our area and our hotel. We do hope to greet you again next year. Yours in hospitality Elfriede Schmoll More

Delta
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I did like this hotel as I like the consistency of Best Western Plus properties. This location is really nice as it gets you out of the bustle of the city and has great views. Best only if you have vehicle. Several restaurants and shopping close by. Great access to the Vineyard areas and fruit markets.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWwinecountry, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Thank you Kelly for the great review which we certainly appreciate. By the way, we are also more reasonable in price as we do not have such high Taxes in West Kelowna Yours in hospitality Elfriede Schmoll More

Calgary, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We belong to a vacation club and were able to get a great deal on a room with a king bed. Nicely appointment with granite, lots of fluffy pillows and comforter. Everything worked. Breakfast was included and was typical but again fixtures very nice. At check out time there was a mix up with the room not recorded as being... More

Was this review helpful? Yes
BWwinecountry, Front Office Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review

Many thanks for your extensive review which is quite beneficial for our future guests as well as for staff. We also learn something from them. Yours in hospitality More

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Additional Information about BEST WESTERN PLUS Wine Country Hotel & Suites

Address: 3460 Carrington Road, Kelowna/West Kelowna | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 2E6, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Hotel & Suites 2.5*
Number of rooms: 99
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Also Known As:
BEST WESTERN PLUS Wine Country Hotel & Suites Kelowna/West Kelowna

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