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Bingham

Certificate of Excellence
61 - 63 Petersham Road, Richmond-upon-Thames TW10 6UT, England
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Bingham
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • English first
  • German first
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  • Any
English first
  • All months
    (308)
  • Mar-May only
    (80)
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    (77)
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    (76)
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    (75)
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Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've not stayed yet - but the air of calm and professionalism is outstanding - not four season formulaic - but world class service executed by an amazing team One of the nicest panoramas on the planet supported by effortless attention - not claustrophobic - just right. Food is amazing - cannot wait to stay A must if visiting London... More 

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Cheshire
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

The public areas are inviting and interesting. The bedroom we had did not have connection to TV channels apart from BBC 1. The sheets were not matching and not the best quality for a boutique hotel. The air conditioning unit was broken and full of dust which is not good as it was over the bed head.

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Erick K, General Manager at Bingham, responded to this review

Dear Choxaway Thank you for taking the time to write your review. I am pleased you feel the hotel is inviting, we like to make our guests feel most welcomed. I apologise that you only had BBC 1 on your Television, this is highly unusual as all of our bedroom TV’s have all standard channels. This will be looked into.... More 

Gosport, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Special Birthday treat .Very friendly welcome , tastefully decorated rooms , ample seating space , with seating on the balcony over looking River . Food was well presented ,lovely selection of sandwiches , vegitarians catered for . Sumptuous cakes , and mouth watering scones and cream . Very attentive staff . Great selection of Teas. All in all a memorable... More 

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Erick K, General Manager at Bingham, responded to this review

Dear Julie F Thank you for taking the time to write your review on TripAdvisor and for choosing the Bingham to celebrate a birthday. I am pleased to read you enjoyed your visit for afternoon tea and that you would recommend us. I have passed your compliments on to our team and we very much look forward to seeing you... More 

Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Stayed at the Bingham last night (May 25, 2015) with my other half. It was a late decision and the prices yesterday was cheaper compare to it's regular day so we just thought to book it and enjoyed the rest of the bank holiday. We were shown to our room by the lovely tall receptionist. She was very accomodating and... More 

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Erick K, General Manager at Bingham, responded to this review

Dear Kathleen G I appreciate you taking the time to write your review on TripAdvisor. It gives me great pleasure to read your positive comments about the hotel. Each member of our team from reception to housekeeping like to ensure all of our guests feel very special during their stay. I am sorry you weren’t able to find the air... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 24, 2015

This is a stylish hotel with a good restaurant but the administration is poor and will potentially cost you money. I booked a room and lunch in April as a treat for my daughter and her husband and gave the hotel my credit card details. I thought that the cost was rather expensive at £444.01, but this escalated to £888.02... More 

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London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2015

We had our wedding at Bingham's last weekend and it was perfect in every way. Every single one of our guests has commented on the loveliness of the venue. The delicious food and wine was praised by all, even the children. Rish, the hotel's 'master of making everything seamless', was charming and professional. And Amy was a delight to organise... More 

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Erick K, General Manager at Bingham, responded to this review

Dear Jon and Claire, Thank you for taking the time to share your review on TripAdvisor and for choosing the Bingham to hold your wedding. It gives me great pleasure to read all of your guests had kind comments about the Bingham and that everything went extremely well. Your compliments have been passed onto all of our team, especially Rish... More 

Inverness, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 16, 2015

this hotel needs Redecorating and a serious deep clean. The Restaurant is grubby and although the food is good when it evntually arrives the chefs are badly let down by their front of house team in the Restaurant. Salt ,peper butter and preserves all missing from the breakfast table when the place was very quiet.

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed May 8, 2015

My wife and I renewed our wedding vows on our 10th anniversary and we were blown away by the amazing service that the Bingham provided during our stay. We were allowed to get into our room 3 hours early so that we could get changed. The reception staff were professional throughout and the guy in the bar tended to our... More 

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Erick K, General Manager at Bingham, responded to this review

Dear CJWaite Thank you for taking the time to share your review and for choosing the Bingham to renew your wedding vows. It gives me great pleasure to read that you were blown away by the service you received by our team. We always do our best to ensure we put our rooms on priority clean for our guests that... More 

London, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 5, 2015

I booked the Garden Room for my wife's afternoon champagne tea birthday party. Donnia handled the booking and from start to finish everything was just excellent.Totally professional, organised team made sure the afternoon was a pleasure for everyone involved. We had everything we needed and none of our wishes was too much trouble. The standard of the 'tea' was first... More 

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Erick K, General Manager at Bingham, responded to this review

Dear John W Thank you for taking the time to write your review on TripAdvisor and for choosing the Bingham to celebrate your wife’s birthday. Your compliments have been passed onto Donnia and the rest of our team who were there to assist during your day. They were all most pleased your day was enjoyable and that they were able... More 

London
1 review
5 of 5 stars Reviewed May 5, 2015

We emjoyed a fantastic afternoon tea at the Bingham at the end of April to celebrate my Mum’s 60th birthday. All the Bingham staff were lovely, the service was terrific and the afternoon tea itself was very nice. The afternoon tea was hosted in the bar area. It is slightly more informal than Claridges or the Ritz and that suited... More 

Was this review helpful? Yes
Erick K, General Manager at Bingham, responded to this review

Dear Paul S Thank you for taking the time to share your review on Tripadvisor and for your kind recommendation. I am most pleased to read you chose the Bingham to celebrate your mothers 60th birthday and that you felt the service was terrific. As we are a small boutique hotel our dress code is more smart casual to ensure... More 

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