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Bingham

Certificate of Excellence
61 - 63 Petersham Road, Richmond-upon-Thames TW10 6UT, England
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Bingham
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
CLaire B London, United Kingdom
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303 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This is a stylish hotel with a good restaurant but the administration is poor and will potentially cost you money. I booked a room and lunch in April as a treat for my daughter and her husband and gave the hotel my credit card details. I thought that the cost was rather expensive at £444.01, but this escalated to £888.02... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had our wedding at Bingham's last weekend and it was perfect in every way. Every single one of our guests has commented on the loveliness of the venue. The delicious food and wine was praised by all, even the children. Rish, the hotel's 'master of making everything seamless', was charming and professional. And Amy was a delight to organise... More 

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Inverness, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

this hotel needs Redecorating and a serious deep clean. The Restaurant is grubby and although the food is good when it evntually arrives the chefs are badly let down by their front of house team in the Restaurant. Salt ,peper butter and preserves all missing from the breakfast table when the place was very quiet.

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I renewed our wedding vows on our 10th anniversary and we were blown away by the amazing service that the Bingham provided during our stay. We were allowed to get into our room 3 hours early so that we could get changed. The reception staff were professional throughout and the guy in the bar tended to our... More 

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Erick K, General Manager at Bingham, responded to this review

Dear CJWaite Thank you for taking the time to share your review and for choosing the Bingham to renew your wedding vows. It gives me great pleasure to read that you were blown away by the service you received by our team. We always do our best to ensure we put our rooms on priority clean for our guests that... More 

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked the Garden Room for my wife's afternoon champagne tea birthday party. Donnia handled the booking and from start to finish everything was just excellent.Totally professional, organised team made sure the afternoon was a pleasure for everyone involved. We had everything we needed and none of our wishes was too much trouble. The standard of the 'tea' was first... More 

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Erick K, General Manager at Bingham, responded to this review

Dear John W Thank you for taking the time to write your review on TripAdvisor and for choosing the Bingham to celebrate your wife’s birthday. Your compliments have been passed onto Donnia and the rest of our team who were there to assist during your day. They were all most pleased your day was enjoyable and that they were able... More 

London
1 review
5 of 5 stars Reviewed 3 weeks ago

We emjoyed a fantastic afternoon tea at the Bingham at the end of April to celebrate my Mum’s 60th birthday. All the Bingham staff were lovely, the service was terrific and the afternoon tea itself was very nice. The afternoon tea was hosted in the bar area. It is slightly more informal than Claridges or the Ritz and that suited... More 

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Erick K, General Manager at Bingham, responded to this review

Dear Paul S Thank you for taking the time to share your review on Tripadvisor and for your kind recommendation. I am most pleased to read you chose the Bingham to celebrate your mothers 60th birthday and that you felt the service was terrific. As we are a small boutique hotel our dress code is more smart casual to ensure... More 

Berlin, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'm a busy business traveller and, when working in London, The Bingham hotel is my absolute favourite. It is beautiful and the thoughtful little touches, like perfectly dimmed room lighting and gently playing classical music in the room on arrival, are warm and welcoming; the cuisine is amazing in its own right and the view of the gardens and the... More 

Was this review helpful? Yes 1
Erick K, General Manager at Bingham, responded to this review

Dear Sandra L We appreciate you taking the time to write your review on TripAdvisor. I am pleased to read we are your favourite hotel. We like to do our evening turndowns to wind down our guests, making them feel cosy and relaxed, as if they are at home. The Bingham team work very hard to ensure 100% guest satisfaction... More 

London, United Kingdom
Top Contributor
61 reviews 61 reviews
49 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a conference here for 2 days with overnight stay. Hotel is by the river, has charming decor and modern, high tech facilities in the same time. The room on the top floor was extremely tiny. There was no space for nothing but the bed. However it was very clean and quality of towels, bathrobes was first class. The... More 

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Erick K, General Manager at Bingham, responded to this review

Dear pekao, Thank you for taking the time to share your comments on your recent stay with us. Firstly, I have shared your kind words with our team who are delighted to have been of service during your stay. Whether guests stay with us for leisure or on business, our commitment to their stay remains the same. Unfortunately our Queen... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

We recently got married at the Bingham Hotel. We held the ceremony and the reception there. From start to finish the entire team of staff were absolutely first class. We had 100% confidence that the day would run as we wanted which was agreed with Amy and Rish our planners. They delivered on all levels and our guests agreed with... More 

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Erick K, General Manager at Bingham, responded to this review

Dear Mike and Mosima, Thank you for taking the time to write your review on Tripadvisor and for choosing to hold your wedding ceremony and reception here at the Bingham. Your compliments have been passed onto our team, especially Rish and Amy, who were more than happy they were able to be a part of it and make your day... More 

Airdrie, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

Our stay at the Bingham Hotel was wonderful! Our flight had been delayed by 4 hours so we were feeling the strain by the time we arrived at the hotel, however after a warm and sympathetic welcome from the hotel reception we felt a lot better! Our suite was lovely and had amazing views of the Thames and breakfast the... More 

Was this review helpful? Yes
Erick K, General Manager at Bingham, responded to this review

Dear Trishmcghee77 We appreciate you taking the time to write your review on Tripadvisor. I am very pleased to read you had a wonderful stay with us and that in spite of your 4 hour delay we were able to make you feel better. I am also happy you like your Riverside bedroom and that the sun was out for... More 

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