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All 9 Richmond-upon-Thames hotels

Richmond Gate Hotel

4.0 of 5 Hotel   |   152-158 Richmond Hill, Richmond-upon-Thames TW10 6RP, England
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A recent review
5 of 5 stars reviewed yesterday
julieawin Southwold
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444 reviews from our community

Traveler rating
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    86
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southwold
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

I often stay at this hotel when on business in London. The staff go out of their way to be helpful and accommodate your every need. The staff are very keen to please and take on board any feedback you give. For example the chef on Mondays was not as good as the head chef. I mentioned this to the... More

Was this review helpful? Yes 1
Winchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent a Friday night at the Richmond gate hotel on an Amazon local deal, I can't say enough about how delightful the staff where, nothing was too much trouble and we would have liked to stay longer, gym and spa facilities excellent, room on the small side, but big enough and perfectly formed and spotlessly clean

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Bracknell, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked an afternoon tea on Travelzoo for myself and two friends. The hotel was very welcoming & friendly. The afternoon tea was very good. Sandwiches very fresh and the scones and cakes lovely. We had a chilled glass of champagne with our tea and lots of refills of tea! The waitress who served us was very friendly and went... More

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful service, friendly people, I would stay again. Lovely walk from hotel into Richmond high street. Leisure facilities, pool and spa all good. Wonderful home baked cookie with my coffee in the afternoon, a great breakfast in the morning.

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was pleased to read that you had a great stay with us and how much you had enjoyed your experience. It is always a wonderful to read comments about team members and the service they have provided. It would be our pleasure to welcome you back to the... More

Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We booked a one night deal through Amazon which included afternoon tea on arrival. This actually turned out to be a Cream Tea (no sandwiches or cakes!) but the tea and scones were good. We had not planned to have dinner at the hotel, but a downpour of rain changed our minds and so rather than get soaked walking around... More

Was this review helpful? Yes 1
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was pleased to read that you had enjoyed your stay with us in particular the standard of the food served in the restaurant at breakfast and dinner.I was also delighted to read about the service team members provided it is always a huge honour to read comments such as... More

United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We used a Groupon voucher to purchase afternoon tea at this elegant hotel we thought we'd treat members of our family for a special occasion. On a lovely sunny afternoon we were shown down to a dark and rather gloomy room a little depressing to say the least very gloomy sitting in the middle away from a window! We were... More

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GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was of course sorry to read that your stay was not an entire success.It is only through comments such as those you have made that we are able to improve our standard and service. Thank you once again for your feedback Nick Henry General Manager More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A really lovely hotel, very clean and in a wonderful location to the park and River and a 15 min walk to the station, river walk is far nicer than the town walk to the station. Staff here are very helpful and friendly and the food is good - although it did need warming up and needed to go back... More

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was pleased to read that you had a great stay with us and how much you had enjoyed your experience. I was of course shocked to read about the attitude of a leisure club member. I do believe this particular member is not representative of our club and... More

bristol
Contributor
16 reviews 16 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is in a convenient location if you are visiting London and don't want to stay in th cente. You can park your car here for £5 a day. We went on a Travelzoo offer and it very excellent value. Good rooms and lovely restaurant. Staff were very helpful. The leisure centre was an added bonus. Cannot fault it.

Was this review helpful? Yes 2
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was pleased to read that you had a great stay with us and how much you had enjoyed your experience. Thank you for taking the time to make a review and I look forward to welcoming you back to the hotel in the near future. Nick Henry General... More

Somerset, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just spent 2 nights here and can only praise the place, staff, setting and just about everything. We parked our car safely in the private car park at the front of the hotel, more than happy to pay the £5 charge per day to know that our car was safe and secure. We were warmly welcomed by Daniel... More

Was this review helpful? Yes 2
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was pleased to read that you had enjoyed your stay with us in particular the standard of the food served in the restaurant at breakfast. I was also delighted to read about the service individual team members provided it is always a huge honour to read comments such as... More

London
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Lovely setting and good value for money, small and cozy environment. Afternoon Tea served with a glass of champagne, scones and selection of sandwiches. Friendly and efficient staff, could't find any faults. Recommended.

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was pleased to read how much you had enjoyed your Afternoon Tea with us. It would be our pleasure to welcome you back to the hotel on your next visit to Richmond Nick Henry General Manager More

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Additional Information about Richmond Gate Hotel

Address: 152-158 Richmond Hill, Richmond-upon-Thames TW10 6RP, England
Phone Number:
Location: United Kingdom > England > Surrey > Richmond-upon-Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Richmond Gate Hotel 4*
Number of rooms: 68
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