We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Richmond-upon-Thames hotels

Richmond Gate Hotel

4.0 of 5 Hotel   |   152-158 Richmond Hill, Richmond-upon-Thames TW10 6RP, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Up to 10% OFF Room Rate
Save Saved
You added Richmond Gate Hotel to your Saves list
Richmond Gate Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
63%
A recent review
5 of 5 stars reviewed 4 days ago
julieawin Southwold
  • Overview
  • Reviews (392)
  • Photos (86)
  • Amenities
  • Q&A
  • Room tips (86)
  • Location
  • More
Write a Review

392 people have reviewed this hotel

Traveler rating
    129
    116
    78
    45
    24
See reviews for
64
159
16
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
Southwold
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

II had a truly excellent steak tonight followed by delicious watermelon sorbet! What more could a weary traveller ask for!! The food has improved dramatically over the past year. Thank you Massimo! My room is very comfortable and the air on is great for hot evenings.

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We have stayed multiple times at Richmond Gate Hotel and it makes me sad to lower my review rating. This is a lovely hotel in a great location in beautiful Richmond. We love the beautiful suites with fireplace and marble baths. The room we stayed in was still lovely, even though it is showing signs of wear, as is the... More

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website .We do place a high level of focus on staff training and service , and I have to say that I am extremely disappointed to read about your experience. As you are a regular guest I was further surprised to read that both new and old team members did not... More

Liverpool, UK
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this fab hotel for a weekend and had a great time. In a perfect spot at the top of the hill but in walking distance of all the main attractions and with Richmond Park on the doorstep it really can't be beaten on location. Looking at some other reviews I'd agree that it isn't 100% perfect (but... More

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was pleased to read that you had a great stay with us and how much you had enjoyed your experience. It is always a wonderful to read comments about team members and the service they have provided. I am pleased that we were able to overcome the minor... More

London, United Kingdom
Top Contributor
73 reviews 73 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located within 5 minutes walk of beautiful Richmond Park and a short ten minute walk from Richmond Town Centre. The reception staff were very friendly and check in was quick. Our room was a very large twin room with a massive bathroom. London rooms can be quite warm at this time of year, so the air cooler... More

Was this review helpful? Yes 1
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was pleased to read that you had a great stay with us and how much you had enjoyed experience. I certainly take on board your comments relating to bar prices we have been reviewing our prices against our competitors. For a double G&T we currently sit on par... More

Kent
Contributor
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our 1 night stay after a day out at the nearby Kew Gardens. Check in was fine and we had a large quite room with a large comfy bed. We had a two course meal included. Service in the restaurant was a bit amateurish. The meal was ok but glad we did not pay full price. Breakfast was... More

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was pleased to read that overall you had a great stay with us and how much you had enjoyed many aspects of your experience. I am however sorry to read that you felt the service in the restaurant was a bit amateurish and that you were disappointed with... More

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We received a very warm welcome at the hotel from all the staff. The rooms were very comfortable and clean. The facilities were super and the garden beautiful - specially on a sunny afternoon. The hotel is very convenient to Richmond centre, with good links to central London and the river Thames.

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was pleased to read that you had a great stay with us and how much you had enjoyed your experience. It is always great to read comments about team members and the service they have provided. The garden is wonderful this time of year and I am glad... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived yesterday at the Hotel for girlie stay and had a great time. After an initial wait for one of our rooms, the Manager gave us a complimentary bottle of wine whilst we waited in the garden. The garden was surprisingly quiet considering the fairly busy road outside. The hotel has a lovely homely feel about it and our two... More

Was this review helpful? Yes 1
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was pleased to read that you had a great stay with us and how much you had enjoyed your experience. It is always a huge honour to read comments about team members and the service they have provided. The garden is wonderful this time of year and I... More

Caterham, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Having been given this "luxury spa break with 3course dinner/breakfast, a luxury room upgrade and a spa treatment each" as a wedding present, we were looking forward to a relaxing break.We arrived early not expecting our room to be ready but when we were still waiting after 2:30 with no sign of anything happening and our spa day slipping away... More

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments .I was very sorry to read that your experience was at the very best poor. I am very pleased we have subsequently been able to discuss at length the content of your review and better understand the extremely unfortunate series of events. Please once again accept my personal apology. I look forward to meeting... More

Athens
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been spending New Year's -staying 2-3 nights- at the Richmond Gate Hotel; we love Richmond and its surroundings! The hotel provides small but picturesque rooms & excellent English breakfast! The bar and the reception service is just above average, but we shall keep visiting this hotel every year during Christmas/NY's, mainly for its atmosphere and its location!

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for posting your comments relating to your stay in December 2013. I am pleased to read that your stay was enjoyable, thank you for taking the time to make a positive review and we look forward to welcoming you back this Christmas and New Year. Nick Henry General Manager More

Leicester UK
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is well located 10 minutes walk from the station on a hill in a smart area of Richmond. However, there were a number of problems with the hotel, and the overall interior was tired. Beds were hard, bath had no tap to switch from shower function, air con was noisy, and reception was low key with no one seeming... More

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent review. I was very sorry to read that you described your stay with us as “Great location, but not good value”. I must apologise that you felt the standard of room that you were allocated was not to the standard expected and that there were a number of short falls. Whilst the duty manager is... More

Owners: What's your side of the story?
If you own or manage Richmond Gate Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Richmond Gate Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Richmond Gate Hotel

Address: 152-158 Richmond Hill, Richmond-upon-Thames TW10 6RP, England
Phone Number:
Location: United Kingdom > England > Surrey > Richmond-upon-Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Richmond Gate Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, Tingo, Otel, Venere, getaroom.com, BookingOdigeoWL and Agoda so you can book your Richmond Gate Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Dining (5)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (11)
Viewed
View from room (3)
Viewed
Pool/beach area (2)
Viewed
Bathroom (4)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (9)
Viewed
View from room (1)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The four star Richmond Gate Hotel is an elegant eighteenth century building situated at the top of Richmond Hill. Located in Surrey just 7 miles from London's West End and within easy distance from London Heathrow Airport. Richmond Gate is ideally located for visiting the attractions of West London and Surrey, including Twickenham Rugby Ground, Wimbledon Tennis, the new Wembley Stadium, Kew Gardens and Hampton Court Palace. ... more   less 
Number of rooms
68

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer