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Richmond Gate Hotel

Certificate of Excellence
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152-158 Richmond Hill, Richmond-upon-Thames TW10 6RP, England
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582 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hemel Hempstead, United Kingdom
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is in a great position at the top of Richmond Hill, with fabulous views across the Thames Valley, simply a walk across the road. It is also a short walk into Richmond Town Centre, a vibrant area with good quality shopping, lots of quaint pubs and a very good selection of eating places. It is also very close... More 

Was this review helpful? Yes 1
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent review. I was very sorry to read how you have described your recent stay with us. I can only apologise that you felt the general standard of the hotel and the bedroom that you were allocated were not to your liking. I fully appreciate that everyone is entitled to their opinion, however I feel labelling... More 

Watford, United Kingdom
Level Contributor
144 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Not only is this a Great hotel positioned just 10 min walk from centre of Richmond. It has the politest most helpful and highly trained staff. Their focus on client satisfaction is a credit to their business. We had a small issue on arrival and it was dealt with by Paco with such grace and professionalism that it just became... More 

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west sussex
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

RICHMOND GATE HOTEL Located next to the entrance to Richmond Park. The only problem we had was traffic noise in the morning as our Room was at the front of the Hotel ROOM Spotlessly clean. Comfortable Bed. Extra luxuries we are not used to. Full length large Mirror. Suitcase Rack. Reading light as well as Lamps. Good sized Mugs. Iron... More 

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London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recently hosted my friends baby shower in the Terrace Room at The Richmond Gate Hotel. I can only rave about the quality of food and service I received. The Afternoon Tea we had is now in my top 10 of Afternoon Teas in the UK! I would like to make special mention to the following team members, Mohsin for... More 

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Halifax, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It couldn't be closer to the park unless it was in it and it comes with easy and reasonable parking. The hotel seems to be spit into an older area at the front and a newer more modern (Holiday Inn style) at right angles and to the rear. My wife and I stayed in one of the older rooms on... More 

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Belfast, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Great hotel excellent food and superb service. Great breakfast. Hotel is in a great location to Richmond, Richmond Park and the River. Friendly staff and very helpful. Beautiful conservatory and garden for relaxing . Overall great hotel to stay.

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Weston super Mare, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in room 18. This was supposed to be an executive room. In fact it is a very small room with a large en-suite over looking some air conditioning units. At over £200 for the night one would hope for more. It is adequate, tired décor and could be cleaner. The staff are very friendly and the hotel does... More 

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent review. I was very sorry to read that you described your stay with us as “ok”. I must apologise that you felt the general standard of the hotel and the bedroom that you were allocated were not to your liking. I do take on board your comments relating to the view and signs of wear... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotels a great place to stay. I stayed last year with some friends and if i was in the area again i would stay, the rooms a great clean and well maintained, the bathrooms look fresh and modern. The only down side was that it is a bit of a maze, as we were near the back there were... More 

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was delighted to read that overall you had enjoyed your stay with us. It would be our pleasure to welcome you back to the hotel when you next visit Richmond. Nick Henry General Manager More 

Basingstoke, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We thought the hotel staff were helpful and professional in all areas of the hotel. The booking included breakfast and a 2 course dinner which we enjoyed. One of us ordered a dessert, Panacotta, which was not so good but that is a minor point in our view. The standard double bedroom was clean and comfortable for a short stay.... More 

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was delighted to read that overall you had enjoyed your stay with us. I must admit we do have a great location which allows you to enjoy many of the Local attractions. I do hope you choose to stay with us in the future. Nick Henry General Manager More 

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The Richmond Gate Hotel is a truly fantastic hotel. I was greeted by very friendly staff when checking in, my room was comfy and very clean. Only a short taxi journey from the station, it's location is ideal with easy access to a leisurely walk along the banks of the River Thames. I cannot recommend this hotel enough.

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was delighted to read that you had enjoyed your stay with us. .It would be our pleasure to welcome you back to the hotel when you next visit Richmond. Nick Henry General Manager More 

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