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Richmond Gate Hotel

4.0 of 5
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152-158 Richmond Hill, Richmond-upon-Thames TW10 6RP, England
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Richmond Gate Hotel
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A recent review
5 of 5 stars reviewed 3 days ago
Rsiddorn
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536 reviews from our community

Traveler rating
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    98
    53
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very friendly helpful staff, great location just off the entrance to Richmond park. Lovely food, served in a conservatory which was nice when the sun was shining, and homely atmosphere, the rooms were light and spacious would recommend!

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Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Perfect location in this lovely hotel, friendly and curteous staff, good food, clean and welcoming.!! Will certainly visit again.! A stones throw away from Richmond Park and the stunning views of Richmond Terrace.

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Hampshire, UK
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed 2 nights on a voucher deal with DB&B. Check in was efficient and staff were all very friendly. Well equipped room and good bathroom but needs pillow protectors or to clean the pillows. Wifi free and good. Bed was uncomfortable but this tends to be very much a personal thing. Dinner on the first night was just OK... More 

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GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was disappointed to read that overall you thought our hotel was just "Ok" but thank you for your honesty and balance in your review. In my experience hotel wine prices remain a hot topic for discussion; therefore we regularly review our pricing and carry out competitor checks. We are... More 

canada
Top Contributor
135 reviews 135 reviews
33 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed recently for the easter breaks offer. Staff were friendly and helpful on reception,and housekeepers were also friendly,plus dining staff. Room was comfortable,although t.v played up abit,and carpet could have done with a clean,but no real problem.Overall we had no real complains. The bainmairie's were a good idea,as kept food hot,with a constant flame underneath, good breakfast all round,and a... More 

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GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was pleased to read that overall you had a good stay with us. I do of course take on board your comments relating to the TV standard (we are currently looking at improving this). I also note your comments relating to carpet and we are currently working through an... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

I had a fantastic stay here! I was in a large group with some complicated requests in terms of diet and facilities, but the hotel could not have been more accommodating. The staff were superbly helpful, particularly the manager, and made our stay very enjoyable. Great food, comfortable rooms, and a beautiful, quiet location - I would be very happy... More 

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GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you so much for your recent comments on the tripadvisor website. I was delighted to read how much you had enjoyed your time with us. The Hotel was very busy over the period of your stay and I am glad you felt looked after. It always gives me great pleasure to read comments about the team as they one... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

We had a really lovely stay here, the rooms and the food were great but what stood out were the extremely helpful and friendly staff. We felt really well looked after and would definitely stay here again!

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you so much for your recent comments on the tripadvisor website. I was delighted to read how much you had enjoyed your break with us. The Hotel was very busy over the period of your stay and I am glad you felt looked after. It always gives me great pleasure to read comments about the team as they one... More 

Chaddesley Corbett, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Wonderful location, walked into Richmond, then onto Kew. Caught bus to Hampton Court and if we had had another day just a short journey into central London. In addition next to gate into Richmond Park with lovely views, coffee shop and deer. Superb. Hotel staff very friendly and welcoming. Aware from previous reviews rooms compact but adequate. Bit short of... More 

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was extremely pleased to read that you had enjoyed your stay with us and in particular the standard of food served at breakfast . I do take on board your comments relating to our vegetarian offering at dinner thank you for bringing this to my attention. It would be... More 

Cheshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed with 9 close friends at Richmond Gate Hotel for a catch up spa weekend on 25th April 2015. The staff could not have been more helpful and obliging. We had a wonderful time- great food, relaxing spa treatments and a real personable service. A big Thank you to the Richmond Gate team!

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the trip advisor website. I was of course delighted to read that you had a great stay with us and how much you had enjoyed your experience. It is always wonderful to read comments about our team members and learn about the service they have provided thank you. It would be our pleasure... More 

eastbourne
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night for my mums birthday we had dinner which was very nice the standard rooms are ok, the pool was good a nice size. Parking was reasonable at £5 a night. It's a little dated. The staff were very friendly and welcoming. A nice hotel good value for money!

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was extremely pleased to read that you had enjoyed your stay with us and in particular the standard of the dinner.I will of course pass on your comments on to the Food and beverage team relating to your experience. It would be our pleasure to welcome you back to... More 

Swindon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, fantastic location, friendly staff especially Daniel on reception. The only negative was the TV in room could only access a couple of channels, but overall stay was very relaxing. Location within walking distance to parks, nice town and the river. There is parking at the hotel for £5.00 per 24 hours, although spaces are limited.

Was this review helpful? Yes
GMRichmond, General Manager at Richmond Gate Hotel, responded to this review

Thank you for your recent comments on the tripadvisor website. I was pleased to read that you had enjoyed your stay with us. I was also delighted to read about the service individual team members provided it is always a huge honour to read comments such as yours. I will of course communicate these to Daniel and the rest of... More 

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