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All 9 Richmond-upon-Thames hotels

Richmond Hill Hotel

4.0 of 5 Hotel   |   144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
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A recent review
5 of 5 stars reviewed 2 days ago
jonboy96 Sheffield, England
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719 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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English first
Sheffield, England
Contributor
14 reviews 14 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night, having visited around the same time last year. I love this place. The hotel is modern and well furnished, Everything about it is top quality. As an added bonus this year we were upgraded to a suite which was very spacious and comfortable - thank you very much! The breakfast was great too -... More

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Fort Worth
Top Contributor
77 reviews 77 reviews
72 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Location: On hill short distance away from town center. Getting to Hotel from Richmond Station: Taxi took just under 8 pounds. Took 10 minutes. Check-In: No wait. Very efficient. Asked for room on high floor and was given one. Elevators: Tiny. Room: 454. Smelled very clean. Medium sized. Not too close to elevator. Comfortable furnishings. Desk: Smallish wooden optical mouse... More

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Burwash, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was taken out for tea to this hotel; the room where we had tea was full of other happy tea takers so there was a great atmosphere. The service was impeccable and having my grandchildren with me, care was taken to meet their needs as well. The tea was excellent, with a wonderful choice of sandwiches and cakes all... More

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Wivenhoe, United Kingdom
Contributor
19 reviews 19 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed there after my sister's wedding. Given my fiance had fractured his ankle in an accident at the do,we arrived quite late from A&E, and I was really impressed by how helpful and sympathetic the night receptionist was (please pass on our thanks). It's clearly an extremely beautiful and well maintained and furnished hotel in a lovely location and... More

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Hazel Thank you for posting such a lovely review of your time with us at Richmond Hill Hotel. I am sorry to hear your Fiance injured himself, i do hope you find time to return when he is better, the area is delightful to explore. We would look forwards to welcoming you back to the Hotel in the near... More

Scotland, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed there last weekend when at a wedding nearby. Easy booking, discounted arrangement for wedding guests. Acknowledged booking on line. Check in late as at function - no problem. Room small, but very modern and spotless. Pleasant staff, good service, good food, and taxi booked through hotel arrived promptly to take us to airport. Easy taxi transport to Heathrow, but... More

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Ludovic, Thank you for posting your review following your stay with us last weekend. I am delighted we provided you with a positive experience from reservation to departure. We do hope to welcome you back again in the future. Kind regards Diane Tapner-Evans General Manager More

Paso Robles, California, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed a week at this hotel. I found it to be beautiful inside and very inviting. I chose this hotel as it was rated high and it is close to Richmond University. I was there to get my daughter settled as she is a first year. We are from the states and found this location excellent with transportation readilly... More

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Danny Thank your or completing such a positive review of your time spent with us. Our team are paramount to our success, thank you for noting this. We hope your daughter has settled in well at the University, Richmond is a beautiful place to study and live. We look forward to welcoming you back when you come to visit... More

Lyme Regis, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

i stayed at the hotel last weekend and found totaly unsuitable for my elderly mother.as a very poor walker she found it very difficult to manage the stairs to her designated room.fortunatly another more suitable room was found.she still had to walk ferther than she wanted. no porter to carry bags ore to show you where the rooms were.the manager... More

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Billy I am sorry to read that you mother had difficulty navigating the Hotel during your stay with us. It is a very old Hotel dating back to 1823, unfortunately with the older style buildings there are a variety of stairs within passages leading to and from various areas of the Hotel. We do offer assistance with luggage and... More

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

After booking a last-minute getaway for some R&R we found the hotel on the same afternoon we wanted to stay. We got a decent rate at about £119 for the room with breakfast. Had to pay for parking which wasn't mentioned. The hotel was full because of two weddings so we didn't have a particularly big room (which was a... More

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Pete Thank you for posting your feedback on Trip advisor, I am delighted that you enjoyed your time with us at Richmond Hill. I am disappointed that your encounter with one team member had such a negative impact on your total score. I have contacted you directly to try and establish the identity of the team so we can... More

northampton
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself and partner stayed at the RHH in Aug 2014. We had a special deal through deal Monster for two nights bed and breakfast and also three course dinner on the 1st evening. Service was faultless, from the reception staff to waiters in the restaurants and breakfast time, no-one could do enough. We had no iron in our room which... More

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Melissa Thank you so much for such a complimentary review of your time spent with us at Richmond hill Hotel. I am really delighted to read how much the service of my team impacted your enjoyment, I am lucky to work alongside them. We concentrate on ensuring we meet all our guests expectations so that they have a memorable... More

Bristol
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel from sunday 31st August to Tuesday 2nd September 2014 and thoroughly enjoyed our stay. Check in was swift and easy. Room (482) was large and airy with all the facilities required. Bathroom roomy with good powerful shower, spotlessly clean. We made use of leisure facilities which, in keeping with the hotel, were excellent, especially the... More

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Tony Wow, thank you for such a fabulous review. I am delighted you enjoyed your time with us so much. The team at Richmond hope we can welcome you back again in the near future. Kind regards, Diane Diane Tapner-Evans General Manager More

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Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
Location: United Kingdom > England > Surrey > Richmond-upon-Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Richmond Hill Hotel 4*
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Also Known As:
Richmond Hill Hotel Richmond

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