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All 9 Richmond-upon-Thames hotels

Richmond Hill Hotel

4.0 of 5 Hotel   |   144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
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Richmond Hill Hotel
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A recent review
4 of 5 stars reviewed 2 days ago
ASArnold Zurich, Switzerland
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726 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zurich, Switzerland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed 4 nights there with some friends. We had an execute room for 3 and it was quite small. Despite that, the hotel is in a really good location, very close from the centre of Richmond. Rooms are very clean, though old. The staff is very friendly. The food is good. It is better to have a light luggage... More

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Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked two nights stay at this lovely hotel over the weekend for a friends wedding. The whole stay was really pleasent from first check in to checking out. Staff were very nice and helpful and the breakfast was yummy. Lots to choose from. The actual room was an executive room as we needed another bed for my 4yr old.... More

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Oxford, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at The Richmond Hill Hotel recently. From the moment I walked in the service was first class. The hotel is beautifully appointed and staff, without exception were polite, friendly and helpful. Breakfast in the morning was superb after a very good night's sleep in a very comfortable bed. I wouldn't hesitate to recommend this hotel and hope to... More

Was this review helpful? Yes 1
Leeds, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago NEW

Booked for just the night, reception area very dark and dimly lit, not very welcoming. Stayed in a basic room and found it very small, bed uncomfortable as the mattress was hanging over the base and made you feel as though you was about to roll off., I'v had better rooms in Travel lodge and Premier Inns. Breakfast was very... More

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Yorkshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel as a base for my brothers wedding at Pembroke Lodge. The hotel itself is nice, check in was a smooth process as was check out. The reception staff are an asset to the hotel. The room was adequate, a bit on the small side but had everything we needed. The free wifi was rubbish! My... More

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1 review
2 of 5 stars Reviewed 1 week ago

My husband booked this room as a surprise on our wedding night. when we got in we went along to the bar where it was very busy and only one member of staff was serving so we waited over 20 mins for a drink. Our hotel room was nice. In the morning we went along to breakfast as we tucked... More

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Ashley, I am concerned to read your review, following your stay with us this weekend, I have no record of your allegation regarding undercooked sausages during your stay with us. This was not brought to either the restaurant managers attention or the duty manager which is most perplexing considering how upsetting you found this. As you can understand we... More

Chorley, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed one night, the hotel rate was a bargain, the afternoon tea was amazing and the breakfast can't be faulted. The spa was great and the staff there extremely helpful supplying locker token and goggles. Reception staff too couldn't be more helpful.

Was this review helpful? Yes 1
ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Clare Thank you for such an uplifting review, we are all delighted you enjoyed every aspect of your stay with us at Richmond Hill Hotel. We hope to welcome you back again, kind regards Diane Tapner-Evans General manager More

Sheffield, England
Contributor
14 reviews 14 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night, having visited around the same time last year. I love this place. The hotel is modern and well furnished, Everything about it is top quality. As an added bonus this year we were upgraded to a suite which was very spacious and comfortable - thank you very much! The breakfast was great too -... More

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Jonboy, I am delighted that your second stay with us at Richmond Hill Hotel was so enjoyable. I am pleased we were able to offer an upgrade during your visit. The Cedars Club is indeed a wonderful facility and is looking particularly sparkling following a recent closure to clean and refresh all facilities. Thank you for taking the time... More

Fort Worth
Top Contributor
77 reviews 77 reviews
72 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 1 week ago

Location: On hill short distance away from town center. Getting to Hotel from Richmond Station: Taxi took just under 8 pounds. Took 10 minutes. Check-In: No wait. Very efficient. Asked for room on high floor and was given one. Elevators: Tiny. Room: 454. Smelled very clean. Medium sized. Not too close to elevator. Comfortable furnishings. Desk: Smallish wooden optical mouse... More

Was this review helpful? Yes
ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Guest Thank you for your critique of your bedroom it was interesting to read your points, I wondered what were really important to you that could have made our scoring more positive.I will review both the WiFi supply and lighting to improve working conditions as both of these will be quick improvements for future guests. I would add that... More

Burwash, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I was taken out for tea to this hotel; the room where we had tea was full of other happy tea takers so there was a great atmosphere. The service was impeccable and having my grandchildren with me, care was taken to meet their needs as well. The tea was excellent, with a wonderful choice of sandwiches and cakes all... More

Was this review helpful? Yes
ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Linda I am really delighted to read that your birthday treat with us for Afternoon Tea was such a success. We are all delighted to read that you enjoyed your afternoon with us. Thank you for taking the time to post such a positive review, we hope to welcome you back for future celebrations. Warm regards Diane Tapner-Evans General... More

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Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
Location: United Kingdom > England > Surrey > Richmond-upon-Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Richmond Hill Hotel 4*
Number of rooms: 149
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Also Known As:
Richmond Hill Hotel Richmond

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