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All 9 Richmond-upon-Thames hotels

Richmond Hill Hotel

4.0 of 5 Hotel   |   144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
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4 of 5 stars reviewed yesterday
HampshireNat Portsmouth, United Kingdom
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704 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Matlock, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

the hotel is basically fine, nothing wow, clean and tidy room. however they were refurbing a room close to mine and there was hammering all afternoon and then crashing and banging around in the morning from 7am. I had worked late with the plan to sleep in. that didn't happen. The reception staff weren't interested and the manager wore a... More

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Portsmouth, United Kingdom
Top Contributor
146 reviews 146 reviews
34 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights to attend a convention nearby. Place was packed but all the staff handled the numbers very well. Room was fine. Clean and tidy and well appointed for the rating. Service was good in the breakfast room and had to call a couple of days later as we had left a diary and pen there and... More

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Richmond, Virginia
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed two nights as part of a wedding, so one night was paid for while the other was out of pocket. For the price we paid (89 pounds) I'd say it was well worth it. You can't beat the location - the Thames is just a short downhill walk away (but then you've got to walk back up, too!),... More

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Senior Contributor
45 reviews 45 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel many times, but we're very disappointed with the treatment we received this time. The room we were in was so shabby, tiny, poorly designed and certainly not 4*. How it received this rating is unknown. One of the main reasons I chose it was for the spa which was shut. We were not warned... More

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Basingstoke, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

Booked hotel for its location and facilities. Arrived to find no staff on reception and no way of contacting them. Then read that pool and associated facilities were closed, no prior contact to be told this, it was one of the reasons why I booked. Room rather small and took an age to get to from staff directions. Decoration is... More

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Senior Contributor
48 reviews 48 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Managed to get a good deal on this hotel and also upgraded room. Our room was facing the river though had restricted view but still pleasant. It was spacious and airy. Hotel Good location, short walk from river Thames. Very friendly staff on reception and a warm welcome. Unfortunately the spa facilities were closed and we were given complimentary bar... More

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Bournemouth, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Located quite high up Richmond Hill the hotel looks nice, plenty of parking. On arrival, we stood waiting for at least 3 minutes waiting for someone to come out to reception, never a good start. Whilst waiting, we noticed a sign telling us the pool facilities were out of order for a deep clean. Was gutted as I really wanted... More

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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel ticked all the boxes for us but the added advantage of access to the swimming pool and leisure centre made the experience more enjoyable. Because of the fantastic weather, we actually often went to the pool twice in the one day . We had a great time, staff were lovely, we got a really big bedroom and the... More

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Chelmsford, United Kingdom
Top Contributor
67 reviews 67 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two nights with young children, we were in a basement suite which was nicely decorated but felt damp, the radiators were not working so asked reception to sort on return to room a note was left that this would be sorted next day by maintenance team, this never happened but to be fair it wasn't as cold next... More

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ManagerRichmond, Director of Sales at Richmond Hill Hotel, responded to this review

Dear Martino B Thank you for your constructive review of your recent stay in our hotel. The Nightingale Suite is one of my favourite suites offering the seperate living space, bedroom and small Kitchenette. I do apologise that it was not as clean as you would expect and I will ensure that our housekeeping company are made aware of your... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We went for a Sunday break through Travelzoo and had a lovely time. The staff were attentive on arrival and welcoming. The bedrooms had recently been tastefully refurbished and the hotel reception areas nicely decorated. Excellent dinner and thoughtful staff. Spa was good, but sadly the sauna was out of use, which spoilt our stay slightly. Beautiful walk through Richmond... More

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ManagerRichmond, Director of Sales at Richmond Hill Hotel, responded to this review

Dear Nigel F I am delighted to read that you had a lovely stay with us. Our location is fantastic with Richmond Park and The Petersham Meadow just a stones throw from the hotel, and the High Street offers a great mix of boutique and independent shops as well as larger brands. I do hope we can welcome you back... More

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Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
Location: United Kingdom > England > Surrey > Richmond-upon-Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Richmond Hill Hotel 4*
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Also Known As:
Richmond Hill Hotel Richmond

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Hotel & grounds (21)
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Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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