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Richmond Hill Hotel

4.0 of 5 144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
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Richmond Hill Hotel
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Richmond Hill Hotel
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783 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

On behalf of myself and my new husband we would like to say an almighty thank you for all your help and support during our wedding at the Richmond Hill Hotel.    You were absolutely amazing and completely flawless. We like to say thank you for everything-    Your efficiency was second to none and every email and phone call... More 

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Derby, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Once again we visited this hostelry where we stayed in May last year , at that time they had a very busy carpet cleaner there and on this visit I did notice the exceptional state of the carpets in the public rooms and have been assured that all the hotel is being given a refit and upgrade which as far... More 

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Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I travel regularly to Richmond and whenever business permits I try to book in the Richmond Hill Hotel. It's a ten minute walk from the high street and you can enjoy some great views of the Thames from the garden terraces as you go. The hotel is modern in decor and style and the rooms are spacious and well kept.... More 

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel, great staff who were very helpful, stayed after a Christmas party (which was also good), was clean, comfortable and had everything we needed! Breakfast was very good. Apparently there's a swimming pool with sauna and steam room but didn't have time to try it out. Would definitely come again.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here as we had a Christmas party to attend. Beautiful Hotel, very friendly, wonderful staff. The Food was amazing considering there must have been 150 heads. Warm, with stunning Christmas decorations. Breakfast was a delight. Looking forward to returning.

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ManagerRichmond, Director of Sales at Richmond Hill Hotel, responded to this review

Dear Nadinesarah71 Thank you for your positive review of your recent visit to our hotel. I am delighted that you had a great experience with us and I will ensure our Maintenance Team receive your feedback on the Christmas Decorations as it was due to them that they look so stunning. I hope we can welcome you back to the... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel's public areas are very nice, however the bedrooms are very small & basic, I would have expected a better room in this hotel. You are really paying for the location. The breakfast was fine, although typical hotel standard.

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ManagerRichmond, Director of Sales at Richmond Hill Hotel, responded to this review

Dear Travellor178 Thank you for your feedback on your recent stay at our hotel. The public areas and meeting rooms have all been refurbushed recently and I am delighted to say that the bedrooms are now following with a major refurbishment starting in January 2015. This will focus on the 'New Wing' at the back of the hotel and will... More 

Blandford
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is perfectly situated for visiting Richmond town (5-10 min walk), perfect also for Richmond Park. The hotel staff are very efficient and friendly. Family atmosphere. Beautiful wedding facilities.

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ManagerRichmond, Director of Sales at Richmond Hill Hotel, responded to this review

Dear linda435530 Thank you for your review of our hotel. I am delighted that you location suited you for both access to the town and the beautiful park. We look forward to welcoming you back to the hotel in the near future, maybe for another wedding or a weekend escape! Kind Regards Gill More 

Portland, United Kingdom
Top Contributor
50 reviews 50 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived on Thursday and went to our room on the top floor. Really quite spacious, nice layout with a tidy bathroom. We did struggle to get to sleep as there was a disco but when we mentioned it the following morning the staff offered us an alternative quieter room, which would be available when we got back later that... More 

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ManagerRichmond, Director of Sales at Richmond Hill Hotel, responded to this review

Dear Coastal Days Thank you for your review of your recent stay with us. I apologise that you were originally put in a room above a function, where possible we do try and allocate these rooms to party guests; however, I am delighted you enjoyed the Terrace Suite! I will ensure that your comments are passed on to the Operational... More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very comfortable, and without exception, the staff were friendly and pro-active in an unobtrusive way. I would not hesitate to recommend the hotel I stayed in two different rooms, one of which was really too small for the quantity of equipment in it. There were "dead" light bulbs in both rooms; and perhaps these could be checked more... More 

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ManagerRichmond, Director of Sales at Richmond Hill Hotel, responded to this review

Dear JPS Thank you for your constructive feedback on your recent stay at The Richmond Hill Hotel. The presentation of our meals is often greeted with very positive comments from our guests; the boards we use and the small basket for chips is not done for the ease of the chefs but adds a decorative twist to the food presentation.... More 

Belfast, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed here on 3 or 4 occasions over the years and given its location we have been generally quite satisfied. On check-in this time we were given room at the side of the building. On entering the room I was very surprised how small it was, however being London I thought not unusual. The room was so small... More 

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ManagerRichmond, Director of Sales at Richmond Hill Hotel, responded to this review

Dear Woodboy405 Thank you for your review on your recent stay at our hotel. I can only apologise that you found the rooms were below your expectation and will ensure your feedback is disussed with the housekeeping company who service the bedrooms. I am delighted to inform you that the 82 bedrooms in the wing that you stayed in are... More 

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Additional Information about Richmond Hill Hotel

Address: 144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
Location: United Kingdom > England > Surrey > Richmond-upon-Thames
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Richmond Hill Hotel 4*
Number of rooms: 149
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Also Known As:
Richmond Hill Hotel Richmond

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