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Richmond Hill Hotel

144-150 Richmond Hill, Richmond-upon-Thames TW10 6RW, England
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Richmond Hill Hotel
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Richmond Hill Hotel
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866 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just had a one night break as part of the Secret Escapes deal which included bed, breakfast and 3 course dinner. Thought it was very good value for money. Meal in the evening was very nice quality, however service was a bit slow which may be due to the busy bank holiday. Breakfast was pretty good quality, with friendly service.... More 

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I booked a weekend break through secret escapes, we arrived early and we were greeted by very friendly front of house who allowed us to book in early. The room was on the fourth floor with good views of the River Thames. We had booked an evening meal the staff were very pleasant and the meals that... More 

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Farnborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The Richmond Hill seems to be a popular destination for corporate meetings. As an alternative to the Petersham it worth having a look. The staff are very friendly and helpful, and I had the best medium rare ribeye steak in the restaurant that I've had in ages. the rooms tend to be quite warm and a bit functional. If you... More 

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Ipswich, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed here for 2 Nights for mine and my partners 8th Anniversary in a Junior suite and it was fantastic. The room was very well maintained, decorated and overall very pleasant to stay in. All I can do is highly recommend the hotel to anyone who is unsure as the setting around the hotel is fantastic - very close... More 

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We had an overnight stay at this hotel and had a lovely time. Our room was spotless although a little on the small side and had great views. It was on the pricey side but possibly this was due to the rugby being on nearby at Twickenham and rooms were scarce in the area. The staff were very friendly and... More 

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Belper, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice hotel but very overpriced for what it is. In addition to the room rate I was charged £25 for breakfast for two and £8 to park my car. The cost of my Sunday night stay (without dinner) was almost £200.

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
67 reviews 67 reviews
12 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had afternoon tea earlier at the Richmond Hill Hotel as part of a group of 9. Although we were a large group and there were a number of other guests, the service was attentive and friendly. There is a good selection of teas for those who want a break from the norm, and the quality of the food was... More 

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Phillip, Thank you for posting such a lovely review of your afternoon tea experience at Richmond Hill Hotel. The team at the Hotel have focused significant time and attention to delivering a high quality tea, with focus on delivery as well as the quality of cakes, scones and sandwiches. In fact last year we even bought a bespoke tea... More 

england
Top Contributor
106 reviews 106 reviews
25 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last night as a birthday treat for partner, the reception and lobby is lovely and we were given room 267 which is one of the few with a front balcony. The room was average size... Negatives.... Dirty yellow stained lampshade, no fridge, shower head broken (and not recently) pluses, lovely big balcony, clean room, very comfy bed, pillows... More 

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Guest, Thank you for posting a review following your stay with us recently. I am delighted that overall you enjoyed your stay with us Richmond Hill Hotel, we had noted your room feedback comments on check out and have addressed them immediately. I am delighted that although we do not supply a fridge in that room you found the... More 

St. Neots, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall an OK experience, apart from no hot water when we arrived - but the boiler was being repaired and on again after about an hour. Room was clean and not too cramped for a London hotel, and the bed was nice and big. Had meal in the restaurant on the first night - lacked atmosphere as only one other... More 

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear James, Thank you for posting your comments following your stay. I am obviously disappointed that you found nothing exceptional regarding your experience. I would be very interested to know what you feel we could have improved to change this feeling, perhaps you could send me your feedback on this point which would be very constructive. The Hotel restaurant is... More 

Hertfordshire, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel with a secret escapes deal, so we had an overnight stay, three course dinner & full English breakfast for £129. The hotel Is beautiful, and is set in such a good location with easy access to the town (about a 10-15 min walk) and is opposite the Thames so has lovely views. We was put... More 

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ManagerRichmond, General Manager at Richmond Hill Hotel, responded to this review

Dear Guest, Thank you for posting such a lovely review, we are delighted that you had such a super stay. The location is indeed very beautiful, the view from the Terrace is one of the loveliest locations in London. The kitchen brigade are delighted that you had such a great dinner, they are a skilled team who produce delicious food.... More 

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