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The Old Colonial

30 Knighstone Road, Weston super Mare, England
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The Old Colonial
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A recent review
3 of 5 stars reviewed 1 week ago
JulieG5262 Rainham, United Kingdom
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134 reviews from our community

Traveler rating
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    38
    31
    6
    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rainham, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed only one night at this hotel as we were travelling through to Cornwall. The staff were very good at multitasking between the bar, reception and kitchen facilities. Always very polite. the Hotel looked lovely from the outside, in a good setting on the sea front. The rooms on first look were of a very good size, but the floor... More 

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OldC101, Manager at The Old Colonial, responded to this review

Hi Julie, Thank you for your feedback we are happy that the staff looked after you throughout your stay. I am sorry about the floorboards and that it made you feel uncomfortable with getting out of bed in the middle of the night. Could you please give us a call on 01934 620739 so we can discuss which room you... More 

Wales, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a two night stay at the Old Colonial, we were in number 6 with sea view, good spacious room and large en suite bathroom, the free parking and wifi was a bonus, we enjoyed the breakfasts and the two evening meals we had in the restaurant, the staff were very polite and friendly, The only faults for... More 

Was this review helpful? Yes 2
OldC101, Manager at The Old Colonial, responded to this review

Hi Clive, Thank you for your feedback it is always good to hear from our guests. It's wonderful to see you were looked after while staying with us. I am sorry to hear about the snorer in the next room and hopefully when you visit again this will not be an issue again. If you give us a call on... More 

Birmingham
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just returned from staying here for 1 night. Cannot faulty anything about it. Room was spacious and clean. Bed was comfy. Bathroom clean and shower good. We had room 1 on the first floor with a sea view. The breakfast was good too (full English) but there was also cereals and juice. The staff were friendly and helpful.... More 

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OldC101, General Manager at The Old Colonial, responded to this review

Hi Tanya, Thank you for taking the time to give your feedback following your stay at the weekend. We look forward to seeing you again soon, please visit our website to see what offers are available to get the best deal. Kind regards Mel General Manager More 

Top Contributor
81 reviews 81 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 19, 2015

We visited the old colonial and stayed for two nights. The hotel was well located between the two piers on the front. Car parking was good breakfast was standard. The room was large with a view of the sea. The cleanliness of the room was an issue for me. The dust in the ensuite, hairs in the bath was not... More 

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OldC101, General Manager at The Old Colonial, responded to this review

Hi there, Thank you for your feedback following your recent visit, I am sorry that the housekeeping was not to standard, we take all feedback very seriously and I will be addressing the housekeeping with regards to this, we hope to be able to welcome you in the future. Kind regards Mel General Manager More 

Swansea, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

Room was spacious clean & very comfortable..the price was great value with the added bonus of free parking & a tasty breakfast included..the staff were always polite & helpful. Would definitely stay again. An other lovely stay in western :)

Was this review helpful? Yes 1
OldC101, General Manager at The Old Colonial, responded to this review

Hi Tammy, Thank you for your comments I am happy that you enjoyed your stay and look forward to seeing you again soon. Kind regards Mel General Manager More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 of 5 stars Reviewed February 14, 2015

Stayed here before and had no problems but this visit was nothing but problems! The good points are free parking, good sea views, free wifi and breakfast included in room rate... That's it! The bad points (and there are a few) we was in room 9 on top floor where the other 3 rooms and landings were being repainted, the... More 

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OldC101, General Manager at The Old Colonial, responded to this review

HI there, Thank you for your comments following your visit. I am very sorry that your stay with us was not enjoyable and that the service you received was less than excellent. If you would like to call me on 01934 620739 I would welcome the opportunity to discuss this with you further as I was not made aware of... More 

Crewkerne, United Kingdom
Top Contributor
66 reviews 66 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

The rooms are spacious with a living room area and really comfy sofa. Huge, proper four poster bed. Lovely end suite with a big bath and decent shower facilities. Very clean, excellent service from the staff. I would definitely stay here again and recommended to my family and friends.

Was this review helpful? Yes 1
OldC101, Manager at The Old Colonial, responded to this review

HI Nathan, I am so pleased you enjoyed your stay recently, all but 1 of our rooms has a sea view, but we only have one four poster room. we look forward to seeing you again soon. Kind regards Mel General Manager More 

pound
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 29, 2015

Lovely clean spacious rooms good breakfast and a cracking place to have a meal in the restaurant cheap too,close to all shops right on beach front definitely stay here again only bad thing was the windy weather but that couldn't be helped

Was this review helpful? Yes 1
OldC101, Manager at The Old Colonial, responded to this review

Hi Andrea, Thank you for taking the time to give us your feedback following your stay. I am glad that you were pleased with your visit and hopefully when you return the weather will be kinder to you. Kind regards Mel General Manager More 

wales
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 27, 2015

This property lacked any welcoming factor from the staff, Wasn't asked if we enjoyed our stay, the room needed to be re-cleaned, the bed looked as if the cleaner made it got tired then sat on it. I assume the previous guest had cut themselves because their plaster was still on the floor. The carpet had come away from the... More 

Was this review helpful? Yes 1
OldC101, Manager at The Old Colonial, responded to this review

Hi Andy, I am sorry that your visit did not meet your expectations as these are not the standards we strive for, please call me on 01934 620739 and I will only be to happy to discuss the matter with you. Kind regards Mel General Manager More 

Northampton, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 25, 2015

This was an emergency visit on Boxing Day to rescue our elderly mum, whom was really not enjoying her stay over Christmas at a hotel (actually it was more like a detention center meets care home for the elderly) about 10 minute walk from The Old Colonial, we were on a rescue mission! The Old Colonial was the cheapest hotel... More 

Was this review helpful? Yes
OldC101, Manager at The Old Colonial, responded to this review

Hi Lisa, Thank you for your feedback following your recent visit, I apologise if the room was not as clean as you expected I am sure that if you mentioned this to one of the team they would only have been too happy to rectify the matter, should you return please do not hesitate to let us know if you... More 

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