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All 5 Banchory hotels

Banchory Lodge

Dee Street, Banchory AB31 5HS, Scotland
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81%
Ranked #3 of 5 Hotels in Banchory
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jenny A Aberdeen, United Kingdom
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194 reviews from our community

Traveler rating
    106
    53
    14
    14
    7
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37
61
4
31
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Any
English first
Aberdeen, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked lunch for six people and was greeted well on arrival but waited quite some time after ordering our meal for it to appear! When we did receive our meal the food was good although very highly priced for a lunch menu. Did not like the waitresses uniform, someone serving you with jeans on does not look very professional... More

Was this review helpful? Yes
Robbie M, General Manager at Banchory Lodge, responded to this review

Many thanks for your feedback. I'm sorry to read that it took a while for your food to arrive, I'll look into this as we have designed the menu to be relatively quick during a busy service. We have decided to go for a much more relaxed feel,hence the jeans, blue shirts and waistcoats. We feel it is a lot... More

Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed here for one night as we were attending a wedding nearby but we loved this place and we will definitely be back. Both my husband & I commented what a shame it was that we didn't have more time to make the most of our stay in this place. Without a doubt, the biggest selling point is... More

Was this review helpful? Yes
Robbie M, General Manager at Banchory Lodge, responded to this review

Thanks for such a great review! It is so nice to read that all of the staff you encountered were friendly and helpful! we only hire people who really care about what they do so it's great to hear that it shows! Haste ye Back! More

aberdeen
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The answer is when the booking is made at the Banchory Lodge Hotel. My girlfriend planned aromatic evening away here for my birthday asking for a specific type of room 4 poster and bath and the details were duly taken name, card numbers etc they promised to confirm the booking by mail. After two weeks no confirmation so she phoned... More

Was this review helpful? Yes 1
Robbie M, General Manager at Banchory Lodge, responded to this review

I am disappointing to read your comments regarding your booking. After further investigation there was never a booking on our system, I do not know how this was missed as this is the first time i have ever been faced with this. All of our reception team are very well trained and all of our bookings are automated so there... More

Banchory - Scotland - UK
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got married here 5 years ago so the lodge will always hold good memories for us. We have returned regularly since then for lunches and evening meals and have never been disappointed. However today was the first time we'd been in for lunch since the bar had been renovated, and wow, what a transformation! The place looks amazing, also... More

Was this review helpful? Yes 1
Robbie M, General Manager at Banchory Lodge, responded to this review

Thanks for your great feedback! I'm pleased to read that you are impressed by the changes the new owners have made, since buying the property it was always their intention to develop the bar area and extend out to a beautiful terrace so its great it is being so well received! Haste ye back! More

Chichester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at Banchory lodge were helpful and accommodating. I was staying there for a few days due to attending a funeral, with visitors coming for drinks etc they were made to feel as welcome as me. The food was excellent, fresh, hot and served with a smile on the waiters/waitresses faces. The price reflecting the quality. My room was... More

Was this review helpful? Yes
Robbie M, General Manager at Banchory Lodge, responded to this review

Thanks for your great feedback! I'm so glad all of our staff were welcoming and friendly to you and your guests! We only employ people who really care about what they do and I'm glad that was reflected during your stay. Haste ye Back! More

Aberdeenshire
Top Contributor
186 reviews 186 reviews
60 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 2 weeks ago

How fabulous is Banchory Lodge now? The new bar is stunning with its eclectic Highland theme. it seems to have given the staff a boost as they could not have been more friendly or attentive and it was a real pleasure to take our friends from London in for a Sunday brunch - they loved it! The brunch menu is... More

Was this review helpful? Yes 1
Robbie M, General Manager at Banchory Lodge, responded to this review

Many thanks for your great feedback especially regarding the staff! I shall be sure to pass your kind comments onto Davut and look forward to welcoming you back to try out our wood burning stove. Haste ye Back! More

Aberdeen, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We did not stay at this Hotel, instead we booked for Dinner at the newly refurbished Banchory Lodge Hotel and we were really impressed with the end result, they have made a wonderful job. Dinner was very good if somewhat pricey but the but comes with the regard to the staff who served us, they were all youngsters and were... More

Was this review helpful? Yes
Robbie M, General Manager at Banchory Lodge, responded to this review

Many thanks for your feedback. I'm glad on the whole you enjoyed yourself with us but sorry that there were a few issues which let us down. We have a big focus on training and development of our team at the moment which is ongoing so hopefully on your return you shall notice a big improvement. I'll pass your comments... More

Banchory, United Kingdom
Top Contributor
72 reviews 72 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There for Sunday brunch. We were seated in the second smaller river facing room, but then abandoned, so I went in search of a staff member. Having pointed this out our experience immediately changed for the better. The food here is always good and the surroundings the best. The refurbishments I didn't like having seen photos, however once there they... More

Was this review helpful? Yes
Robbie M, General Manager at Banchory Lodge, responded to this review

Thanks for your feedback. I'm sorry you felt neglected to begin with, as we are split over a few rooms for service and the staff may focus in the room with a waiter station but I'm glad it was rectified quickly and you enjoyed the rest of your meal. Haste ye Back! More

North Berwick, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for one night recently . Beautiful setting. The room was ok but very hot - window didn't open. The bathroom window did open but you needed a lot of strength to open it and you used a piece of wood to prop it open. Dinner was totally overpriced. Almost £7 for three tiny slivers of smoked salmon... More

Was this review helpful? Yes
Robbie M, General Manager at Banchory Lodge, responded to this review

I'm sorry to read that you didn't enjoy the food on your stay with us. When changing our menus value for money was at the forefront of our pricing so i.m surprised to that you felt we were overpriced. We make all of our desserts, including the treacle tart, in our kitchen so again I'm sorry you felt it wasn't.... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just had our wedding here a week ago and we couldn't have wished for a better day! We had been to a friends wedding here last year which is what prompted us to book this venue for ours. Everything was great from the food and service through to the general smooth running of the day. Jordan and Kate were... More

Was this review helpful? Yes 1
Robbie M, General Manager at Banchory Lodge, responded to this review

I'm so pleased to read that you had a great wedding with us and that all of your guests enjoyed themselves! We only employ people who love what they do so it's great to hear that the staff were friendly and helpful and I'm surprised to hear one of our receptionist wasn't as I'm really proud of all of them.... More

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Additional Information about Banchory Lodge

Address: Dee Street, Banchory AB31 5HS, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Banchory
Price Range (Based on Average Rates): $$
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Also Known As:
Banchory Hotel Banchory
Banchory Lodge Scotland

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