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BEST WESTERN Burnett Arms Hotel

3.0 of 5 25 High Street, Banchory AB31 5TD, Scotland
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BEST WESTERN Burnett Arms Hotel
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98 reviews from our community

Traveler rating
    28
    24
    22
    12
    12
See reviews for
14
30
8
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • All months
    (98)
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    (27)
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    (19)
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    (28)
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    (24)
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North Shields, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed here for 4 nights with business and eaten here each night. Food is fantastic I would come here if I lived locally! Room is spacious and clean with great shower! Staff are really helpful and always have a smile, topped off with a great price. Overall had a top stay!!

Was this review helpful? Yes 1
Sheffield, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Very clean modern room Right in the center of town and just a short walk to the river Dee On the main road so convenient for traveling Good friendly staff Excellent breakfast Free WiFi close to the gliding club - go try a flight....you will love the view

Review collected in partnership with Best Western GB

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Englandshire
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We turned up on 29 December without booking for a late lunch for ten of us and were fitted in with no problem. The waitress was excellent and helpful, the menu was extensive, food was all good. Dining room is newly decorated and very nice. Lovely ambience. All our kids received selection boxes on our way out! Very reasonably priced... More 

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Glenrothes, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 11, 2014

Booked room only single bed £73 as all accom was a bit pricey. Room was average size for a single ensuite was shower cubicle with electric shower. Decor a bit dated small flat screen tv freeview. Bedding and towels clean. Window was missing its handle and couldn't be shut properly so draft all night. Radiator worked well. Lounge / bar... More 

Was this review helpful? Yes 1
North East Of England
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stayed here for 2 nights to attend a funeral service. I've got to say the staff were outstanding and nothing was too much trouble. We had breakfast here the 2nd day and we couldn't fault it. My partner wanted to thank the night shift manager for being helpful and arranging a room last minute for my sons friends. I would... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 19, 2014

My work put me here for 3 nights. The first night was good, my room was modern and clean and the food was of a high quality. However, on returning from work the following day I found I could not get into my room. When I went to reception I was told they had moved me to another room. I... More 

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Robert M, Owner at BEST WESTERN Burnett Arms Hotel, responded to this review

We are trying to investigate this review but it is difficult to do so as the stay was 10 months ago. We have tried to find the booking but cannot, and we are unable to find any record of a Guest’s room being changed during a stay in January. We have no rooms close to any staff accommodation and our... More 

Kirkcaldy, United Kingdom
Top Contributor
50 reviews 50 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 13, 2014

Stayed one night for buisness purposes. Hotel was in the middle of getting some areas painted which was certainly needed as the decoration was drab and dated. My room must have been a smokers room in the past as it still reeked of cigarette smoke. The bathroom had a nice deep bath and boiling hot water, the shower was not... More 

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Berwick-upon-tweed, United Kingdom
1 review
5 of 5 stars Reviewed October 18, 2014

I stayed here for 1 night with my daughter & 10month old granddaughter . The staff were very friendly & helpful, nothing was a problem. The hotel does not have a lift as it is a listed building but the staff helped us to our room with our luggage. The meals were first class.

Review collected in partnership with Best Western GB

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 4, 2014

Great hotel very friendly and helpfull staff nothink is to much trouble ..great food rooms have all you need . Big portions of food . Very clean .we have bin working nights so needed special times for food and cleaning of room they were very understanding . Will be back ... :-)

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Additional Information about BEST WESTERN Burnett Arms Hotel

Address: 25 High Street, Banchory AB31 5TD, Scotland
Phone Number:
Location: United Kingdom > Scotland > Aberdeenshire > Banchory
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Burnett Arms Hotel 3*
Number of rooms: 16
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Also Known As:
Best Western Banchory
Banchory Best Western
BEST WESTERN Burnett Arms Hotel Banchory, Scotland

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