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All 9 Banchory B&Bs / inns

Douglas Arms Hotel

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22 High Street, Banchory AB31 5SR, Scotland
Hotel amenities
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  • Reviews (29)
  • Photos (7)
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Douglas Arms Hotel
Ranked #6 of 9 Banchory B&B and Inns
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29 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Aberdeenshire, United Kingdom
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

I have stayed in this hotel many times and have never had a bad experience, when in Banchory I will always go here as they are friendly efficient and have always provided a great service Breakfast is top notch and the bar has local atmosphere

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
3 of 5 stars Reviewed June 16, 2014

Pleasant staff, helpful receptionist. The room (double) was spacious enough though as mentioned in other reviews, could do with a little upkeep. Opening the window in the bathroom revealed a sealed off area of brick and rubble. The weather outside was muggy and the room was far too warm, with no obvious means of cooling it down. The bed was... More

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5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I have eaten here on many occasions and always found the food to be of an excellent quality. Staff have always been so very attentive and helpful. The owner Mr Ross and his assistant Kirsty lead their team well. Mr Ross can be slightly eccentric , but in a good way ! Would defiantly recommend the Douglas Arms. I also... More

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Sydney, Australia
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 15, 2013

I have mixed feelings writing this review. The staff are quite good and friendly, the pub is a nice place for a beer but the rooms are just shocking. We had room 4 and as the photos show the bathroom is past rescue. Broken tiles on the floor, a water heater from 1982, a squeaky double bed and walls so... More

Was this review helpful? Yes 2
Crumlin, United Kingdom
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 25, 2013

I got booked here with work as it was a Tuesday and all of my usual hotels in Aberdeen were booked out as it was oil changeover day. I was a little bit concerned as some of the reviews here were not so good - however, I was pleasantly surprised. Right from the word go, staff were friendly and helpful... More

Was this review helpful? Yes 1
Irvine, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 11, 2013

Poor welcome on arrival. Tv in room kept cutting off. Could feel every spring in the mattress on the bed. Took 10 minutes running tap before hot water came through. No wardrobe in room. Paid for breakfast on arrival was advised to be down for 7.45am but when I went down there was nobody there and no sign of any... More

Was this review helpful? Yes 2
Management response:

As Tripadvisor refused to post my initial response, Ill keep this one short. I hope the reviewer feels a little remorse when his credit card statement comes in and he realises that at no point did we take payment for his stay, by way of an apology for extenuating circumstances, however his opinion means nothing to me as he clearly... More

Redhill Surrey
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 13, 2013 via mobile

The staff were friendly and tried hard. DA has a great location BUT .......Rooms were dirty and cheaply furnished. TV kept cutting out, water kept stopping when taps were running and bathroom hAd the feature of mould in all the cracks. Bedding was dirty , net curtains ripped and wallpaper pealing . the skirting boards and mouldings on doors were... More

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Management response:

This guest arrived with us at tea time on the 11th of March and before she had even checked in she tried to renegotiate the rate she had agreed on the phone. She then aired her her disappointment at being in the area at all, as her company had put her on a course that she didn't want to be... More

Inverness, United Kingdom
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 8, 2013

We eat here the other day as we were passing through. We were given a very warm welcome by the owner Steven. He was most helpful. We had just planned to have a coffee but after seeing the menu we ate. The food was wonderful. My wife had steak pie which was great. I had the Venison which was cooked... More

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ayrshire scotland
Top Contributor
58 reviews 58 reviews
49 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 23, 2012

i had a one night stay when working in the area. some parts of the hotel are fine other parts are a bit drab and look as if they could do with a spruce up. my room was ok, it had a double bed which took up most of the space , the tv was ok as was the tea... More

Was this review helpful? Yes 1
Inverness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 14, 2012

Receptionist at check in was very nice and helpful but after being shown to our room it wasn't at all like any of the pictures on the website, neither was the one our parents stayed in. The compact shower room could do with a bit of TLC; cracked tiles, a broken light above the mirror and a light and shade... More

Was this review helpful? Yes 1
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Additional Information about Douglas Arms Hotel

Address: 22 High Street, Banchory AB31 5SR, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Banchory
Price Range (Based on Average Rates): $
Also Known As:
Douglas Arms Hotel Banchory, Scotland

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Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Official Description (provided by the hotel)
We are a small family-run hotel who pride ourselves on high standards of product and service. Our rooms are clean and modern all with flat screen TVs and DVD players. Our menu changes seasonally and we have a rotation of real ales on which we pride ourselves. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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