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New Inn Hotel

Certificate of Excellence
Market Street, Ellon AB41 9JD, Scotland
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New Inn Hotel
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New Inn Hotel
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82 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
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  • Mar-May only
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Ellon, United Kingdom
Top Contributor
67 reviews 67 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Usually have great experience here but tonight was not the best. It was so busy the staff were seemingly caught up in just clearing tables and getting the next punters in to eat with little attention being paid to quality of service. Waited a good 45 mins for our food and then they had got the order slightly wrong. The... More 

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Aberdeen, United Kingdom
Top Contributor
80 reviews 80 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even though I have visited this restaurant before I have, and don't why, ever written a review - so here we are!! Had dinner at this very well appointed venue last evening where we sampled some wonderful food served by an established waiting staff. The attention we were afforded was second to none and even though the restaurant was busy... More 

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Glasgow, United Kingdom
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 6, 2015 via mobile

Great for a business stay- nice sized room, very comfortable bed, clean with great power shower! Excellent wifi all over hotel. Really enjoyed dinner and breakfast, good choices to suit all. Lots of free parking. Only small point if I had to find fault was lack of receptionist when I arrived, had to go and find her in restaurant but... More 

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1 review
4 of 5 stars Reviewed February 14, 2015

Having visited the new inn many times its a lovely restaurant with nice food and reasonably priced meals staff for the most are nice and pleasant but one member of the waiting team really disappoints she is extremely rude, talks about customers in front of other customer and makes you feel your not welcome no smiles or manners from this... More 

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Senior Contributor
40 reviews 40 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 13, 2015

Was staggered at the massive portions served and overall presentation and quality good. I have deducted a star as I found the long waits unacceptable especially as it was a family meal and difficult to keep the younger members occupied for so long. Staff friendly but would have appreciated being advised of any delays upfront.

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Bergen, Norway
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2015

We have been in Ellon plenty times before and never tried this place, steak and ale pie was brilliant, lasagne was brilliant, I can't fault the staff, overall it was really good and we will definitely be back, finally somewhere sloes to get good honest food.

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Manchester, United Kingdom
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 28, 2015

Stayed here after my office booked me in while working in Aberdeen, it will have been chosen for the price. Enjoyed a decent freshly cooked meal in the restaurant, my room was large, clean and comfortable, facilities were excellent, although I didnt use them there was iron, ironing board, hairdryer, desk, wifi, clean shower and toilet en suite. nice large... More 

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Elgin, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 10, 2014

On arrival at the hotel we stood for a good while waiting for anyone to appear to check us in, finally gave up and went looking for someone, room was nice enough but freezing and heating didn't seem to be working, service in the restaurant was slow and some were very rude to another member of my family dining there... More 

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1 review
3 of 5 stars Reviewed September 7, 2014

Food was good, rooms were clean, but that was the only good things. service was poor, very slow. Both at the evening meal and breakfast. No water in the rooms after midnight (mains water) rooms were freezing as the heating did not work very well.Bar staff in public bar were rude when asked for water for kettle. We will not... More 

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Scottish Highlands, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 29, 2014

Enjoyed our stay, very comfortable and clean room. The food was excellent. Excellent breakfast ,great local produce. We shall definetly stay again and recommend this well run establishment. This is great as you can get a delicious meal in house

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