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Hillcarter Hotel

Certificate of Excellence
31-32 Church St., Hartlepool TS24 7DH, England
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Hillcarter Hotel
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87 Reviews from our TripAdvisor Community

Traveler rating
    33
    31
    14
    7
    2
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16
31
7
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (20)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (24)
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Runcorn, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here in May 2015 for a short stay whilst working in the area. It's location is fantastic for the town centre and only a short walk away from the marina. There are plenty of places to visit close by or even a great base to stay and venture further afield. The hotel itself is quite modern, I stayed... More 

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England
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It's just the job for a Bed&Breakfast - clean and only one minute walk from the railway station. The breakfast was great, full English fry up (sadly minus black pudding/fried bread/potato scones, but went down well. The view from the dining room was fantastic, worth some of the £70/night. There's a warning in the hotel notes that there's a karaoke/disco/whatever... More 

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Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at the hill after when visiting hartlepool for a school reunion. Based in the lively and boisterous church street in hartlepool it was never going to be a quiet option but I was not prepared for the volume that was in the room from the surrounding areas. Rooms are fine and staff are great but I would say... More 

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Durham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely friendly staff,, even let us in early as we were attending a wedding ,, only complaint was we waited an hour and ten minutes for breakfast, there was no cups left for coffee or juice,,, juice ran out also the beans,,,, one lady serving was on her own due to staff shortage knowing there was a wedding party in... More 

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Middlesbrough, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I always opt for a hotel that isn't a chain, I find them generally a much more warming experience. The Hillcarter lived up to those expectations, it's a lovely old building with lots of character, albeit with some squeaky floor boards! We were visiting for a wedding that was held elsewhere and had lovely time all round. The staff here... More 

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united kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We held a retirement party at the Hillcarter hotel, 3rd may. We couldn't have asked for better service in all area.s. The hotel arranged the buffet which was of a high standard and plentiful. t The function room was well decorated for the event, they accommodated a large live band ,The beer pigs, which we booked ourselves, however. John and... More 

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Hartlepool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2015

Wow, what a surprise,home made cheesecake made by the lovely Sarah, these products deserve recognition,unfortunately this lady has parted company with the establishment but still produces these amazing creations for the hotel customers to appreciate, enjoy them.

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Hartlepool, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2015

Recently, I noticed a 2 for 1 sign on the Hillcarter Hotel which was promoting bar meals, so myself and the wife thought we would give it a try. How amazed where we when the food appeared and was real high quality food - none of the frozen stuff you expect in most 2 for 1 places. We have now... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015 via mobile

Stayed at the Hillcarter in January for brothers function, great place, from staff through to room. He got the January deal for £150 and the buffet was very nice. Bar food was very good also. I'd highly recommend, and they are 2for1. Chefs curry, spot on.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 13, 2015

We used this venue to celebrate our 25th Wedding Anniversary and also renewed our wedding Vows. We used the Hillcarter Suite which was a perfect size to accommodate our party guests. The staff from day one at the time of booking right through to the time of departure were excellent. Because it was a special occasion we also stayed at... More 

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