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All 9 Hartlepool hotels

Hillcarter Hotel

31-32 Church St., Hartlepool TS24 7DH, England
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Hillcarter Hotel
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69%
Ranked #6 of 9 hotels in Hartlepool
A recent review
5 of 5 stars reviewed 1 week ago
Maccomoo Hartlepool
  • Overview
  • Reviews (63)
  • Photos (13)
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  • Room tips (16)
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63 people have reviewed this hotel

Traveler rating
    19
    25
    12
    5
    2
See reviews for
7
25
6
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Hartlepool
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Had a very pleasant afternoon tea at Kimbos in the hotel. Haven't been to the Hillcarter for years but the lure of afternoon tea drew us in. Staff were very attentive and helpful and the food was very well presented and scrumptious !! We couldn't eat it all and the staff offered to pack it so we could take it... More

Was this review helpful? Yes 1
Darlington
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night only, which was quite enough. The hotel itself and the room were fine - clean and comfortable, but the noise from the street was deafening. The hotel does tell you that on a Friday and Saturday noise can be heard from the street and the nightclub until around 4am - but the noise went... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely happy with everything! Starting from quick reservation over the phone, room exactly as described, big, bright, comfy and clean, friendly staff, nice breakfast in rooftop room with great view. Perfect value for money! One of the best 3 star hotels I visited in Britain.

Was this review helpful? Yes 5
Hartlepool, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2014

Recently under new ownership and receiving some investment, new layout, decor etc. Hopefully this will remain a superb location for meeting and making freinds of a long standing nature. Not just fellow clientelle but staff alike, they are a pretty dedicated bunch, it would be wrong to single out an individual, for the simple reason they work as a team... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 18, 2014

Nice clean and well appointed. On arrival we were asked to read a document that stated there was a night club underneath and it was quite rudely pointed out that smoking in a room would attract an automatic £100 cleaning fee. Then it moved onto the car parking and what we could and could not do. It was not quite... More

Was this review helpful? Yes 2
Hartlepool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2013

Me and my fiancé' stayed in one of their suites on the night of our engagement party, and it just made the day even more special. We checked in from 2pm, the staff were extremely helpful with us, and carried our bags up to the room and showed us where we were staying. The room was very clean, it was... More

Was this review helpful? Yes 1
united kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2013

We had a great celebration on 7th december at the hillcarter roof restaurant. The food was delicious and the staff very friendly and helpful. The disco catered for everyones taste, on the whole a professional performance. Will definitely return. Angela and Terry Connor

Was this review helpful? Yes 1
south lakes
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 23, 2013

Hotel is great, greater by a very nice girl on reception who was very helpful. We had breakfast that was a disappointment, some food was over cooked( could of been left "keeping warm" for too long). Saying this we would use the hotel again, just not eat here. I can imagine It would get noisy over a weekend, as I... More

Was this review helpful? Yes 1
Swansea, United Kingdom
Top Contributor
74 reviews 74 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 24, 2013

Couldnt get accommodation in Middlesborough, so booked here. Apprehensive with the warning notice on booking receipt and even more so when I had a phone call reminding me, prior to arrival. There are 10 reserved parking spaces at rear of hotel and an adjacent pay and display one. Very friendly receptionist and all staff I came in contact with. Noise!... More

Was this review helpful? Yes 3
London, England, United Kingdom
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 31, 2013

Stayed on a Saturday and yes there was some noise late at night,just thought its a good value hotel,all staff good and Night Porter was really helpful will stay again very soon,great buissness stopover

Was this review helpful? Yes 3
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Additional Information about Hillcarter Hotel

Address: 31-32 Church St., Hartlepool TS24 7DH, England
Location: United Kingdom > England > County Durham > Hartlepool
Price Range (Based on Average Rates): $$
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Also Known As:
Hillcarter Hotel Hartlepool, England

13 photos of this hotel

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Amenities

Bar / Lounge Free Parking Room Service Wheelchair access
Official Description (provided by the hotel)
The Hillcarter Hotel is situated in the centre of Hartlepool directly opposite the railway station, ideally placed for both business people and visitors to the area, with close proximity to the marina, the award winning Historic Quay and local multiplex cinema. ... more   less 
Number of rooms
25

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