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All 9 Hartlepool hotels

Hillcarter Hotel

31-32 Church St., Hartlepool TS24 7DH, England
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Ranked #3 of 9 hotels in Hartlepool
A recent review
5 of 5 stars reviewed 6 days ago
UKDana Newcastle upon Tyne, United Kingdom
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69 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Fantastic food and excellent service. Very good value for money. Afternoon tea for two people consisted of three types of sandwiches, including three different types of bread. When booking we were asked if we had any special requirements regarding the sandwiches and these were fulfilled. The sandwiches on there own were enough to fill us however along with these we... More

Was this review helpful? Yes 1
county durham england
18 reviews 18 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I went here last Sunday with my husband for afternoon tea which I bought from groupon . The tea was presented on a two tier cake stand and at first didn't look much , the sandwiches without crusts were delicious and plenty off them .One off the cakes which was coffee flavour was very moist and tasty . Also on... More

Was this review helpful? Yes 1
Trimdon Station UK
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter got married at this venue. I have no hesitation of recommending this venue for a wedding. The hotel were excellent and the staff all brilliant even down to the cleaners. We stayed at the hotel overnight and the breakfast is great. The only down side is it is a bit noisy due to the location of night clubs... More

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here last week for two nights for a business trip. This is my second stay and next year when I stay in Hartlepool again I will be returning to the Hillcarter. Check in: no problems, quick, easy and pleasant. There is a public car park to the rear of the hotel with 10 or so spaces reserved for... More

Was this review helpful? Yes 1
Co Durham
Top Contributor
59 reviews 59 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very relaxing atmosphere and lovely, friendly staff. We were made to feel very welcome and the food was delicious.Too much for us to eat so we were given a bag to take home what was left :). Very clean and attractive surroundings. We were offered top ups of tea. I would recommend this coffee shop 100%

Was this review helpful? Yes 1
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

A little dated a little noicey from road but fab little place would defo go back lovely staff nice rooms good breakfast and u can even open the lovely big window. Nice black out curtains big tv fans in room nice big bath with shower. Will be back . Wasn't to keen on the parking place. Indians over road lovely... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014 via mobile

Had a very pleasant afternoon tea at Kimbos in the hotel. Haven't been to the Hillcarter for years but the lure of afternoon tea drew us in. Staff were very attentive and helpful and the food was very well presented and scrumptious !! We couldn't eat it all and the staff offered to pack it so we could take it... More

Was this review helpful? Yes 1
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 14, 2014

We stayed here for one night only, which was quite enough. The hotel itself and the room were fine - clean and comfortable, but the noise from the street was deafening. The hotel does tell you that on a Friday and Saturday noise can be heard from the street and the nightclub until around 4am - but the noise went... More

Was this review helpful? Yes
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2014

Absolutely happy with everything! Starting from quick reservation over the phone, room exactly as described, big, bright, comfy and clean, friendly staff, nice breakfast in rooftop room with great view. Perfect value for money! One of the best 3 star hotels I visited in Britain.

Was this review helpful? Yes 5
Hartlepool, United Kingdom
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2014

Recently under new ownership and receiving some investment, new layout, decor etc. Hopefully this will remain a superb location for meeting and making freinds of a long standing nature. Not just fellow clientelle but staff alike, they are a pretty dedicated bunch, it would be wrong to single out an individual, for the simple reason they work as a team... More

Was this review helpful? Yes 1
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Additional Information about Hillcarter Hotel

Address: 31-32 Church St., Hartlepool TS24 7DH, England
Location: United Kingdom > England > County Durham > Hartlepool
Price Range (Based on Average Rates): $$
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Also Known As:
Hillcarter Hotel Hartlepool, England

13 photos of this hotel

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Room/suite (6)
Dining (1)
Business center/function rooms (2)
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Bathroom (2)
Other (1)
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Official Description (provided by the hotel)
The Hillcarter Hotel is situated in the centre of Hartlepool directly opposite the railway station, ideally placed for both business people and visitors to the area, with close proximity to the marina, the award winning Historic Quay and local multiplex cinema. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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