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Staincliffe Hotel

Seaton Carew, Hartlepool TS25 1AB, England
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Staincliffe Hotel
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Ranked #7 of 9 Hotels in Hartlepool
A recent review
4 of 5 stars reviewed 6 days ago
patal1 England
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154 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (37)
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Level Contributor
5 reviews
2 of 5 stars Reviewed yesterday NEW

Stayed at the staincliffe for a function, the accommodation was over priced. Furniture was screwed to the walls and floor and very basic. The toilet broke and was leaking fortunately it was clean water not waste water. The carpet was lifting up off the floor with drafts under the floorboards. For the price I have stayed in better accommodation in... More 

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England
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We held our reunion for Henry Smiths school here. The hotel is in need of redecorating but otherwise everything was excellent . The room had a beautiful panoramic view over the bay the bed and linen were first class. The restaurant food was superb. The staff were helpful which made for a great reunion

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Hartlepool
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Went for Sunday lunch on Father's Day, terrible for the price the potatoes were under cooked and meat was very dry. My sister had the Vegetarian option, there was only one choice. It was vile, plain rice in a wrap covered in tinned tomatoes! Service was also poor, very young waitresses who appeared to not have had any training. Will... More 

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Travelers are raving about these Hartlepool hotels

Seaton Carew, United Kingdom
Level Contributor
112 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed June 20, 2015

Before I get to the main part of my review I'll put things in context. My wife and I live In Seaton Carew where the Staincliffe is , it's not in Haretlepool ! I can not comment on the accommodation side of things and clearly can't comment on individual service problems . I also find unsubstantiated reviews talking of "possibly... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed June 14, 2015

We stayed in a beautiful room for a family of 4 . Spent our evening in the bar and ate from the evening menu Saturday and Sunday nights . Staff were lovely , breakfast was excellent , great views and a great location for walks along the sea front . Kids loved it and are desperate to go back .

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1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 13, 2015 via mobile

I would definitively recommend avoiding this hotel. It is old, tired and way overpriced. It's only redeeming feature is its location near the coast. However this still doesn't make up for the terrible customer service and rude attitude of the staff.

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Wakefield, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 10, 2015

Stopped on a business trip unfortunately the room I was given was dirty shower was barely warm and just slightly more than a dribble things growing on the shower drain hole. The chef looked dirty and the outside of the hotel looks run down and tatty . Just a typical run down seaside hotel!!!!!

Was this review helpful? Yes 3
Lincoln, United Kingdom
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 10, 2015

We booked this hotel as emergency accommodation when we had to hit the North East after mother was rushed into hospital. After booking we saw the reviews about the sewage smell etc and considered cancelling. We didn't have time to look for anywhere else as the places we normally stay were fully booked so we turned up knowing it was... More 

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Hartlepool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 5, 2015

We have been to this hotel for our golden wedding . My 70th night, my sons 50th and really enjoyed ourselves . On May 29th we went there for my wife's 70th birthday the food was very poor and also the service .i have since been to the staincliffe three times to complain, and I am still waiting for some... More 

Was this review helpful? Yes 6
Runcorn, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 4, 2015

I stayed here in June 2015, my room had 5 extra large windows facing the sea, (room 20a) and with the nice spell of weather is was a great view to have. The room was a good size and had everything you needed for the duration of my stay. The bed was a little soft but how was the hotel... More 

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