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All 9 Hartlepool hotels

Staincliffe Hotel

2.0 of 5 Hotel   |   Seaton Carew, Hartlepool TS25 1AB, England
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Staincliffe Hotel
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Ranked #8 of 9 hotels in Hartlepool
A recent review
4 of 5 stars reviewed 1 week ago
Elaine W Farnborough, United Kingdom
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99 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Farnborough, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Staff friendly & attentive,meal etc good value BUT the premises need refurbishing,tired& grubby,shame as the building is an old landmark in the area,owners need to invest. We visited mid-week and it was very busy which in the current climate is amazing,assume this is down to the chef & catering staffs good efforts

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Hartlepool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Went for afternoon tea with family, very good value. Couldn't fault sandwiches, scones when we had them changed were fine had to ask for jam , then not in a pot we were given little plastic portions. Cakes were a none starter 3 small packet cakes cut into quarters, even my granddaughter didn't want them. Service only so so .... More

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Halifax, United Kingdom
3 reviews 3 reviews
3 of 5 stars Reviewed March 1, 2014 via mobile

Room 18 nowhere near as bad as folk make out. It's a three star hotel for goodness sake. Views breathtaking very clean but Bed far too small it's only a double Toilet a problem on different floor Dinner supposed to be fine dining but no Chardonnay or Sauvignon blanc or our first two choices of red not available Wine they... More

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Durham, United Kingdom
2 reviews
5 of 5 stars Reviewed February 16, 2014

We booked the famous room 18, the Verander. Sadly due to un foreseeing circumstance we had to move room, we were upgraded to a family suite, room 22. Both rooms were lovely. The hotel is very clean, with lots of very friendly staff. We had our evening meal in the Grill room, great service at a great price. Looking forward... More

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Dublin, Ireland
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 17, 2014

This was my first and will be my last stay in this hotel. My colleagues had stayed there previously and advised me not to stay in room 18, which is a room situated in the loft of the hotel. They didn't like it because of the strange Goth-like decor, which led one in particular to believe it was haunted. So... More

Was this review helpful? Yes 4
Durham, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 2, 2014

We stayed for new years had a three day break. Had a great room overlooking the sea and a big bay window. Staff very friendly and helpful at all times....even early on news years day!! Great food cannot fault it. Thank you the Staincliffe we will definatley be back. Great value for money.

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 25, 2013

…comes to something when the nachos look more appetising than the so called Xmas feast…facility is totally underinvested, chipped paint, horrible carpets, and the place smells like a bad old folks home. Food disgusting showers and rooms dreadful, and front office staff ignorant to borderline rude….the Watery Fowls. Avoid at all costs.

Was this review helpful? Yes 2
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 20, 2013

I rang this hotel on the 19th November to enquire about their lunchtime menu as I wanted to take my Mam for lunch to celebrate her birthday. I had visited in the summer and had had a beautiful fresh crab salad and I wanted to know if it was still available on the menu. Unfortunately crab wasn't on the menu... More

Was this review helpful? Yes 2
16 reviews 16 reviews
3 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed November 17, 2013

we had this hotel as a venue for our daughters wedding reception and I must say that the service from all of the staff was excellent and the food was excellent too. Everyone of our guests commented that they had had a lovely day and enjoyed the food too. Both of my daughters had a room for the night and... More

Was this review helpful? Yes 3
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 6, 2013 via mobile

This place is a joke! Despite it being our beautiful chosen wedding reception venue. We had to cancel the wedding due to a serious family matter. To which we were gutted. But to not book anything ie meals etc and to still take all of our money and not refund is a joke we did not sign any agreement and... More

Was this review helpful? Yes 2

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Additional Information about Staincliffe Hotel

Also Known As:
Staincliffe Hotel Hartlepool
Staincliffe Hotel Hartlepool, England
Address: Seaton Carew, Hartlepool TS25 1AB, England
Location: United Kingdom > England > County Durham > Hartlepool
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #8 of 9 hotels in Hartlepool
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Staincliffe Hotel 2*
Official Description (provided by the hotel):
Situated on the seafront with breathtaking views across the North East coastline the Staincliffe Hotel has 20 luxury boutique bedrooms. This Victorian hotel also boasts a fine dining restaurant, cocktail and champagne bar, public bar, Grill Room steak restaurant, Function Suite, the Grand Ballroom and private walled gardens. After undergoing a massive refurbishment programme during winter 2009/2010 the Staincliffe Hotel is without doubt one of the northeast's premier venues! ... more   less 
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