We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Staincliffe Hotel

Seaton Carew, Hartlepool TS25 1AB, England
Hotel amenities
Staincliffe Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Ranked #7 of 9 Hotels in Hartlepool
A recent review
5 of 5 stars reviewed 2 weeks ago
Davedit Seaton Carew, United Kingdom
Add Photo Write a Review

152 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    42
    32
    24
    21
    33
See reviews for
23
32
15
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (37)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (37)
All months
Seaton Carew, United Kingdom
Level Contributor
110 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Before I get to the main part of my review I'll put things in context. My wife and I live In Seaton Carew where the Staincliffe is , it's not in Haretlepool ! I can not comment on the accommodation side of things and clearly can't comment on individual service problems . I also find unsubstantiated reviews talking of "possibly... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed in a beautiful room for a family of 4 . Spent our evening in the bar and ate from the evening menu Saturday and Sunday nights . Staff were lovely , breakfast was excellent , great views and a great location for walks along the sea front . Kids loved it and are desperate to go back .

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I would definitively recommend avoiding this hotel. It is old, tired and way overpriced. It's only redeeming feature is its location near the coast. However this still doesn't make up for the terrible customer service and rude attitude of the staff.

Was this review helpful? Yes 3

Travelers are raving about these Hartlepool hotels

Wakefield, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stopped on a business trip unfortunately the room I was given was dirty shower was barely warm and just slightly more than a dribble things growing on the shower drain hole. The chef looked dirty and the outside of the hotel looks run down and tatty . Just a typical run down seaside hotel!!!!!

Was this review helpful? Yes 2
Lincoln, United Kingdom
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel as emergency accommodation when we had to hit the North East after mother was rushed into hospital. After booking we saw the reviews about the sewage smell etc and considered cancelling. We didn't have time to look for anywhere else as the places we normally stay were fully booked so we turned up knowing it was... More 

Was this review helpful? Yes
Hartlepool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We have been to this hotel for our golden wedding . My 70th night, my sons 50th and really enjoyed ourselves . On May 29th we went there for my wife's 70th birthday the food was very poor and also the service .i have since been to the staincliffe three times to complain, and I am still waiting for some... More 

Was this review helpful? Yes 5
Runcorn, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here in June 2015, my room had 5 extra large windows facing the sea, (room 20a) and with the nice spell of weather is was a great view to have. The room was a good size and had everything you needed for the duration of my stay. The bed was a little soft but how was the hotel... More 

Was this review helpful? Yes
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 18, 2015

old dated bathroom, rubbish shower and a HORRIBLE smell of SEWAGE throughout the corridors upstairs!! On the plus side i had a nice sea view!! Staff were very friendly........ we had a pub lunch in the Grill Room which was very nice washed down with a few pints of lovely Ice Cold Coors!! I can't comment on breakfast as i... More 

Was this review helpful? Yes 3
Seaham
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 9, 2015

I visited this hotel for a charity fundraising event and was very impressed. I don't usually expect to much at mass catering events because they can be difficult to get right but I had no complaints here. The tables were well dressed and the function room was very inviting. The dinner comprised a three course meal which was well cooked... More 

Was this review helpful? Yes
Middlesbrough, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
1 of 5 stars Reviewed May 2, 2015

The place is in a poor state. The £95 room or suite as advertised was really bad. Room number 21. The ensuite was dirty the bath was filthy as it stated that the toiletries were luxury. This Was NOT The case with one packet of shower gel. The towels were so hard and rough I would not dry a dog... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Business center/function rooms (11)
Viewed
Bathroom (1)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay