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The new York House

4.0 of 5
Hotel website
185-187 York Rd, Hartlepool TS26 9EE, England (Formerly York Hotel)
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10% off room rate
The new York House
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Ranked #4 of 12 Hartlepool B&B and Inns
A recent review
5 of 5 stars reviewed 1 week ago
Ninalobb88
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15 Reviews from our TripAdvisor Community

Traveler rating
    12
    2
    0
    1
    0
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1
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4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
  • All months
    (15)
  • Mar-May only
    (9)
  • Jun-Aug only
    (0)
  • Sep-Nov only
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  • Dec-Feb only
    (6)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stopped in last week for a bite to eat of the specials menu. Absolutely fantastic. Authentic Italian. Full of flavour. Perfect pizza dough for garlic bread. Very friendly staff. They loved my little girl, kept making her smile the entire meal. Thanks again. Will 100% be returning SOON.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015 via mobile

Fantastic hotel good night's sleep excellent service. Lovely Bar Staff. I would recommend this hotel to anyone visiting the area, words cannot describe how fantastic the whole package is. Amazing establishment!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015 via mobile

we couldn't have been happier with our room it was best night sleep we had in a long time breakfast very fast and efficient no complaints at all there was an information book in room letting you know about taxis busses etc location was excellent decor and cleanliness no issues at all

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Doncaster, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2015

A very clean and VERY comfortable hotel could not find one fault one of the best nights sleep I have had. The breakfast was also very nice , I would highly recommend this hotel to anyone we will be definitely returning

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 30, 2015

The room itself was fine, nothing that wouldn't benefit from being decorated though. The bathroom however.... We were greeted to the bath panel stood against the loo and a horrible open area under the bath. The glasses in the bathroom weren't clean either. After we'd gotten ourselves ready we popped down stairs to ask for a taxi to the venue.... More 

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WorkaholicA, Manager at The new York House, responded to this review

I'm sorry you felt that your stay at the York House wasn't satisfactory. If you had of mentioned any of your problems with the bath/panel/glasses etc to a member of staff whilst you were here or even after check in then it would have been no problem at all to move you to another room. We have only been open... More 

1 review
5 of 5 stars Reviewed March 26, 2015

Stayed here last week with a friend for business, I mush say what a great little hotel this is. My room was reasonable price and very comfortable. I had no problem Parking my van and the restrant was very nice. Lovely traditional Italian. Would definitely recommend and stay again.

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed March 11, 2015

I stayed at The York House last week for 2 nights and was very pleased with my stay. My room was reasonably priced and well worth the money. My room was very comfortable and clean. The en suite was spotless and the bedding and pillows felt brand new. My breakfast both mornings was cooked to perfection and the staff were... More 

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3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

The York house had a wonderfully homely feel to it, which is something I look for in a hotel as I spend most of my days working away from home. The room I stayed in was very spacious and well presented. The staff that worked there were very cheerful and were more than happy to attend to my needs. It's... More 

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2 reviews
5 of 5 stars Reviewed March 2, 2015

Last minute stay, great location. Right in the middle of the town, no problem with parking. My room was spotless, very very clean and my bed was very comfortable. I had a great night sleep and to top it off I had a delicious breakfast to wake up to :) Would definitely stay again!!

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

Lovely comfortable room, very friendly helpful staff. Central location very close to the main shopping centre and marina. Had a full english breakfast loads of choice. The room had all amenities with a hospitality tray with plenty of tea and coffee and biscuits. Would definitely use this B&B again when visiting Hartlepool

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