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All 3 Hartlepool accommodations

Crimdon Dene Holiday Park - Park Resorts

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Coast Road | Blackhall Rocks, Cleveland, Hartlepool TS27 4BN, England
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Crimdon Dene Holiday Park - Park Resorts
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505 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jarrow, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited Crimdon for a long weekend in September . Staff were very helpful especially Gary the warden . Site was well maintained and showers and toilets spotless. had a very enjoyable stay will defiantly recommend this site and will visit again. well done to all the staff .

Was this review helpful? Yes 2
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to review your stay on our touring site. It is very nice to read that you found both the staff and the facilities to be very good and we are very pleased that you are looking at returning this season. As a returning guests I look forward to you further reviewing your stay which... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Management is a joke, very unhelpfu, rude and aragant staff. Maintenance here is well over priced and the standard of work done is appalling. Charge £3000 to supply and fit a veranda that is held together with 1 screw to 4 holes! Day light robbery!!

Was this review helpful? Yes 1
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave a review. I am very disappointed to read that you are unhappy with the service that you are currently receiving at Crimdon Dene. As an owner on the park may I point you towards our owners charter where you will be able to progress your complaint and get responses from our management... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 16, 2015

Food was nice in the bar reasonably priced. Very clean.friendly staff. Although was a small park it's ideal for letting kids play out. The pub is all new and has been made bigger enjoyed the magician act that had the rabbit called twitch. The swiming pool was free. The park is Within walking distance of tweedle farm park . (-8... More 

Was this review helpful? Yes
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to review your stay last year at Crimdon Dene. It is lovely to read that you really enjoyed the park facilities and sounds like the cabaret was very memorable. I can see from the review that you also visited the local attraction Tweddle Farm which is within walking distance of Crimdon and many of... More 

1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 27, 2014 via mobile

took all 15 of my family on a final holiday for my brothering law who only had a few weeks to live.. Was met by rude staff and the caravans were dirty and my caravan looked like it had been half eaten by a dog with a dangerous grill but the staff didn't want to no.. Wrote to head office... More 

Was this review helpful? Yes 7
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Thnak you for taking the time to write a review reagarding your stay here at Crimdon Dene Holiday Park. I am so disappointed to read that your experience at Crimdon Dene was not a favourable one. I do not feel it would be appropriate for me to comment on the correspondence that you said you had with our Head Office... More 

Bedford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 17, 2014

Well, here we are again! I do not own a caravan here as we live too far away. But have been 3 times this year ( actually 2 of times we we went, booked a week and a long weekend straight after so it was a longer hol as a week is not enough! ). Have just read a few... More 

Was this review helpful? Yes 2
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Hi Michelle, wow as a returning customer what a lovely review regarding your recent stay at Crimdon. It is absolutely lovely when a guest choosing to return after having a really lovely time. I will certainly pass on your comments to the teamstars that you have personally mentioned and I am pleased that all of your family have really enjoyed... More 

Durham, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

Absolutelyfantastic holiday with the wife and kids. Thoroughly enjoyable, clubhouse, pool great fun for all. The staff couldn't be more helpful from office staff to grounds staff, definitely booking next year. Chris in the office was amazing and very helpful.

Was this review helpful? Yes 2
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to review your recent holiday at Crimdon Dene. it is nice to read that you have found all the staff friendly and helpful. I will pass on your comment to Chris our Holiday Sales Manager that you have personally mentioned. It is great to read that you are booking again for next year and... More 

Newcastle upon Tyne, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 7, 2014

booked a long weekend through sun holidays, at the end of the season. the caravan was in need of a good clean, on the 1st night it was still mild so we were ok - on the 2nd day the weather went cold and windy - after putting my 1 year, 3 year and 9 year old children to bed... More 

Was this review helpful? Yes 2
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Hi Lindsay, how disappointed I am to read that you have not fully enjoyed your family stay with us. I am really sorry if the accommodation did not meet our usual high standards and whilst all our accommodation should be ready for our guests arrival, had this not been the case we would of endeavoured to rectify any issues you... More 

Sittingbourne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

Had a really lovely week away here with the kids, the entertainment staff were fantastic there was plenty to keep all the kids of various ages amused all day long .. plenty of choice for food and drink, will be booking again next year.

Was this review helpful? Yes 1
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Hi Nicola, wow what a lovely review of your recent stay with us. It is nice to read that your family really enjoyed the food and drink and the entertainment and I will pass on your positive comments onto our Complex Manager. We very much look forward to you returning again next year and further reviewing your stay. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 4, 2014 via mobile

On arrival at crimdon dene we found the caravan was filthy, the carpet were full of mud and stains the fridge had dried milk on the shelves and old pack of butter. The shower was full of hairs and the curtains just kept falling down! This was also an upgraded silver van! Then we went to cook a meal on... More 

Was this review helpful? Yes 2
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to write a review regarding your stay here at Crimdon Dene Holiday Park. I am so disappointed to read your review regarding your recent stay at Crimdon Dene. I am aware of the issue with the cooker and that we was unable to fix it due to a part being required and also unable... More 

Thornaby on Tees, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014

After spending the weekend at Crimdon Dene, I would just like to say a big Thank you to Gary the lovely gentleman who was more than helpful from us arriving to leaving the site. On our arrival he guided us to our pitch, helped us set up the awning and even provided us with carpet pieces to avoid us getting... More 

Was this review helpful? Yes 1
Park R, General Manager at Crimdon Dene Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to review your recent stay on our touring site. It is lovely to read your comments regarding Gary our Touring Warden and I will certainly pass your kind words on to him. I am very pleased with the feedback we get about Gary and it nice when our guests take the time to post... More 

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Additional Information about Crimdon Dene Holiday Park - Park Resorts

Address: Coast Road | Blackhall Rocks, Cleveland, Hartlepool TS27 4BN, England
Phone Number:
Location: United Kingdom > England > County Durham > Hartlepool
Number of rooms: 600
Also Known As:
Crimdon Dene Holiday Park - Park Hotel Hartlepool
Crimdon Dene Holiday Park - Park Resorts Hartlepool, England

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