stayed for a family event. Food and drink were excellent and well priced. Rooms were also excellent and found the staff very helpfull.

First time at the grand hotel and the service was impressive, never been to hartlepool beofre but the friendliness of the staff would make me return!

I recently spent a night at the grand and had a great night food was fantastic drink was reasonably priced rooms were comfortable and large staff and were very friendly and had no problems.

Me and my wife have stayed at this hotel three times now. We are coming up north again in september and we will be staying there again as you could not find a friendlier hotel.All the staff are very helpful and know how to make your stay very comfortable.The food is the best you could ask for.The rooms are very... More

me and my family have stayed at the hotel a few times now over the last 2 years and we have had excellent service at all times , the rooms are amazing , food is excellent , and the staff very helpfull and freindly , , and will go out there way for you at no end , . infact... More

We stayed at The Grand for a family function. The one thing that stands out for us is the friendliness and professionalism of the staff. They were extremely welcoming and handled our requests promptly and efficiently. We will definitely stay here again.

My wife and I are both pensioners and the two times we have stayed in this hotel the staff could not do enough for us to ensure our stay was comfortable. I am also a coeliac and again that was not too much trouble for the kitchen staff. We would stay in this hotel anytime and would most definitely recommend... More

Excellent staff and made to feel very welcome, we will be back

Stayed the Grand Hotel twice and both time the room and staff have both been excellent. I would recommend to anyone to stay there.