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Douglas Hotel

Certificate of Excellence
Hotel website
2 Grange Road, Hartlepool TS26 8JA, England
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153 Reviews from our TripAdvisor Community

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Traveler rating
    111
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (153)
  • Mar-May only
    (41)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (28)
All months
Kingston-upon-Hull, United Kingdom
3 of 5 stars Reviewed 1 week ago

Booked 2 rooms. 1 room had been refurbished so ok. Other room hadn't. It had condensation between the double glazing. The top window was very stiff to operate. Mould and damp around the window & in a corner of the ceiling. Furniture old & well used. Stains in the shower tray. The room smelt damp & musty.The room needs a... More 

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York, United Kingdom
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 17, 2015

Nice hotel clean and friendly, easy to find and good food. We've stayed twice now and would recommend it to people. The bar prices are on the expensive side but there is a Wetherspoons pub round the corner

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Level Contributor
2 reviews
5 of 5 stars Reviewed June 8, 2015

We have just returned from a weekend stay at the Douglas. I was very impressed with this very reasonably priced hotel; the breakfast was excellent, the hotel was spotless and the rooms modern and smart. The staff were all lovely and helpful, giving directions and suggestions of places to go. We took the dogs who were made welcome and had... More 

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Birmingham, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 6, 2015

I stayed for one night whilst on business. I made my booking through bookings.com, but when I arrived, the hotel had no record of the booking. Luckily I had a copy of the booking confirmation. I asked where I should park, as the only bays I saw required a permit to park. I was told that the hotel was full... More 

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Liverpool, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 2, 2015

Really enjoyed this hotel, nice clean modern room and close to the town centre. The food in the restaurant was amazing and reasonably priced. Breakfast was included in the room price and the full English was served on a big plate and more than enough. Will definitely be returning to this hotel when visiting Hartlepool.

Was this review helpful? Yes 1
Middlesbrough, United Kingdom
1 review
5 of 5 stars Reviewed May 31, 2015

Night out with friends, welcome with a smile and very helpfull, room where very clean and well looked after. Breakfast was lovely with lots of choice. Would defently stay agin in the futher, Bed was comfy with enother pillows. tea and coffee facilities. Towels are provided

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1 review
4 of 5 stars Reviewed April 29, 2015 via mobile

Very cosy atmosphere. The rooms were very clean and well looked after. And the staff were very pleasant. The location is very good and the restaurant and food is very nice indeed. My partner Mr Corcoran and I enjoyed our stay very much. The double bed we shared was also ver comfy. We recommend to anybody

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Hartlepool, England
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 23, 2015

I stayed for one night in the Douglas Hotel recently and just had to write a review to say just how pleased I am with my stay. The staff were very pleasant and the room was not only very clean but had everything you could wish for in a budget hotel i.e. tea and coffee making facilities etc. The bed... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 31, 2015

I have been relocated to hartlepool for work for a few months and the company chose the hotel I would be staying in. I was a little apprehensive at first as I had not heard of the Douglas but was pleasantly surprised from arrival and onward. The room is spacious with a TV and wifi and the bed is very... More 

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1 review
5 of 5 stars Reviewed March 20, 2015

We stayed in the twin room number 10 as we were working in the area. The room we stayed in has been recently refurbished and was very nicely decorated and was a good size for the two of us. The staff were very friendly and helpful, letting us park our large truck mounted picker in the gated alley behind the... More 

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