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All 12 Hartlepool B&Bs / inns

Douglas Hotel

4.0 of 5 Inn   |   2 Grange Road, Hartlepool TS26 8JA, England
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Douglas Hotel
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Ranked #3 of 12 Hartlepool B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
cookiesue68
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133 reviews from our community

Traveler rating
    100
    23
    7
    1
    2
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13
19
16
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Made a special trip as had been recommended numerous times, we were not dissapointed. The beef was beautiful and the selection of fresh veg was great. We will recommend to friends and familly and will be returning soon.

Was this review helpful? Yes
Hartlepool, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

the carvery, well the mash is sloppy porridge,yorkshire puddings are burnt and hard, drinks are very expensive and the coke is warm, has security at door incase you walk out without paying, If you like staff watching you when you eat then this is the place for you.

Was this review helpful? Yes 1
Reading, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

With the local Premier Inn being fully booked, I booked my wife and myself into the Douglas for the night of 20th September 2014. When I booked, I had said that would be late arriving and I was pleased that staff were waiting to check me us in when we arrived. We were too late to make a last service... More

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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

A big thank you to all the Douglas staff what a superb weekend, my room was like home from home with high cleaning standards, fresh towels and bedding daily. Service with a smile and a warm welcome morning, noon and night. Look forward to my next visit. Certainly recommend the "Douglas Hotel"

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York
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Douglas' location is ideal for visiting family nearby but it was a big let down. On arriving back at the hotel at 9 15 the bar was closed despite assurances by the staff that it would be open (and the kitchen staff drinking in the front garden). Our sleep was disturbed by an all night party in the yard... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was a remarkable weekend, the food was was restaurant quality and had my taste buds exploding with sensations. The staff were warm and welcoming and dealt with all my needs. Lewis, Charlotte, Vanessa and malcom made me feel more than welcome and gave some extra personality to my fantastic weekend. The room was cosey and the beds were comfy.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The welcome I received upon arrival at the Douglas hotel was second to non, in particular Michelle and Lewis. My room was situated on the top floor and it was everything I could have hoped for, great views, extremely comfortable bed and a huge television! The food was absolutely exquisite in a restaurant that was very relaxed and made me... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I thought the service at the Douglas hotel was fantastic and I got a very warm welcome from the staff and management. I also had there Sunday lunch with was one of the best lunches I have had from a hotel, Lewis and Michelle were also excellent in their customer service skills

Was this review helpful? Yes 1
London
Top Contributor
89 reviews 89 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed September 14, 2014

It is all permit parking only in the streets around the hotel, and the hotel does not provide parking vouchers. Blue badge owners can park anywhere. Our room was in the attic, and had sloping roof. Tiny bathroom. The duvet was too warm for us, we had to keep the window open to cool us down. During the night we... More

Was this review helpful? Yes 1
Stirling, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 7, 2014

I arrived later on in the evening and was given a warm welcome and when I asked I was shown where I could park the car. Whilst not ideal the hotel location doesn't lend itself to having a large car park. The single room I was allocated was clean and homely looking. The ensuite was functional but there were a... More

Was this review helpful? Yes 1
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Additional Information about Douglas Hotel

Address: 2 Grange Road, Hartlepool TS26 8JA, England
Location: United Kingdom > England > County Durham > Hartlepool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Douglas Hotel 4*
Number of rooms: 17
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Also Known As:
Douglas Hotel Hartlepool, England

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