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Douglas Hotel

4.0 of 5 2 Grange Road, Hartlepool TS26 8JA, England
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Certificate of Excellence 2014
Douglas Hotel
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Douglas Hotel
Douglas Hotel
Douglas Hotel
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134 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was a last min booking as we were put off staying at the Grand... and what a great suprise. Clean rooms, fantastic service but the best was the food. This young Chef is one to keep your eyes on for the future. Great stay, great team, thanks for your hospitality.

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3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We often visit the Douglas Hotel for the Sunday carvery. The food is of a high quality, the service is excellent, would definitely recommend. We usually have to book a table beforehand as the restaurant is only small and very popular, but we have never struggled to get a table. The carvery is by far one of the nicest in... More

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Hartlepool, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 13, 2014

the carvery, well the mash is sloppy porridge,yorkshire puddings are burnt and hard, drinks are very expensive and the coke is warm, has security at door incase you walk out without paying, If you like staff watching you when you eat then this is the place for you.

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Reading, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 29, 2014

With the local Premier Inn being fully booked, I booked my wife and myself into the Douglas for the night of 20th September 2014. When I booked, I had said that would be late arriving and I was pleased that staff were waiting to check me us in when we arrived. We were too late to make a last service... More

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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed September 29, 2014

A big thank you to all the Douglas staff what a superb weekend, my room was like home from home with high cleaning standards, fresh towels and bedding daily. Service with a smile and a warm welcome morning, noon and night. Look forward to my next visit. Certainly recommend the "Douglas Hotel"

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Senior Contributor
31 reviews 31 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 26, 2014

The Douglas' location is ideal for visiting family nearby but it was a big let down. On arriving back at the hotel at 9 15 the bar was closed despite assurances by the staff that it would be open (and the kitchen staff drinking in the front garden). Our sleep was disturbed by an all night party in the yard... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2014

This was a remarkable weekend, the food was was restaurant quality and had my taste buds exploding with sensations. The staff were warm and welcoming and dealt with all my needs. Lewis, Charlotte, Vanessa and malcom made me feel more than welcome and gave some extra personality to my fantastic weekend. The room was cosey and the beds were comfy.... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014 via mobile

The welcome I received upon arrival at the Douglas hotel was second to non, in particular Michelle and Lewis. My room was situated on the top floor and it was everything I could have hoped for, great views, extremely comfortable bed and a huge television! The food was absolutely exquisite in a restaurant that was very relaxed and made me... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014 via mobile

I thought the service at the Douglas hotel was fantastic and I got a very warm welcome from the staff and management. I also had there Sunday lunch with was one of the best lunches I have had from a hotel, Lewis and Michelle were also excellent in their customer service skills

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Top Contributor
89 reviews 89 reviews
29 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed September 14, 2014

It is all permit parking only in the streets around the hotel, and the hotel does not provide parking vouchers. Blue badge owners can park anywhere. Our room was in the attic, and had sloping roof. Tiny bathroom. The duvet was too warm for us, we had to keep the window open to cool us down. During the night we... More

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Additional Information about Douglas Hotel

Address: 2 Grange Road, Hartlepool TS26 8JA, England
Location: United Kingdom > England > County Durham > Hartlepool
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Douglas Hotel 4*
Number of rooms: 17
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Also Known As:
Douglas Hotel Hartlepool, England

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