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The Royal Oak Hotel


The Royal Oak Hotel
Hotel class 3 of 5
5 High Street, Sevenoaks TN13 1HY, England
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Traveler Reviews

80% Do not recommend
2.5 of 5 stars 30 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
Kavax 4 contributions
Dublin
Jun 25, 2009 | Trip type: Family
1/1 found this review helpful

We booked 2 rooms for the Fathers day weekend, drove for 3 hours to get there and arrived to find the completely out of his depth receptionist couldnt find my booking and had no knowledge of me at all. He couldn't find anyone else useful to help him out either so I got to drive all the way home again.... more

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2 of 5 stars
thewheatley 4 contributions
Ilkley
Jun 7, 2009 | Trip type: Couples

What an experience! We'd booked,and had acknowleged by the hotel, a double/twin room in February, only to be told when we arrived that we had two single rooms - one of which was already occupied by someone else. Ordered daily papers - didn't arrive first day and had to remind, as they had not recorded. Iron ordered to press clothes... more

Management response from
Royaloakhotel5, Manager

Please accept my sincere apologies for the service shortfalls you experienced during your stay. I can assure you that all the food at The Royal Oak is prepared fresh on the premises, with the exception of some desserts. If you would care to contact myself at the hotel, I would be pleased to discuss your stay in more detail. Regards...

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2 of 5 stars
teikarate 1 contribution
bristol
May 12, 2009 | Trip type: Business
1/1 found this review helpful

It's not the worst place in the world but it really is stuck in the past.The rooms are so small and old fashioned, noisey and creaky and they are in diar need of having a face lift.One night is ok but all in all pretty dissapponting. more

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4 of 5 stars
CrazyDevonChick 1 contribution
Dartmouth
Apr 13, 2009 | Trip type: Couples
0/1 found this review helpful

We always stay here when we come up from Devon to stay with our friends who live in Sevenoaks as they can't accommodate us due to lack of space - smooth check in, bags carried to room, nice and clean, friendly staff (a few new faces since we were here last year) and very glad to find the rude scottish... more

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1 of 5 stars
JoeRugbyMan 2 contributions
Tonbridge
Apr 3, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

Stayed last Spring and was not impressed at all by anything the hotel had to offer - last minute meeting in Sevenoaks last month so had to book this hotel again as nothing else had availability and though that surely after a year they would have pulled their socks up but alas no. Hotel deadly quiet, receptionist looked very bored... more

Management response from
brookKent, Owner

We were extremely sorry to read that you were unhappy with your recent stay at the Royal Oak Hotel and that it failed to meet both your expectations and our normal Company high standards. We do wish however that you had made the hotel aware of your issues to allow them to rectify them at the time of your stay....

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4 of 5 stars
spafe2004 2 contributions
London
Mar 25, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Needed to be in Sevenoaks for a Monday monring meeting, so teh Royal Oak Is ideal. Easy access for the M25. Check in was nice, friendly easy. The hotel was comfortable with clean rooms and great food. The staff at the Bar were exceptional with a nice local crowd. Will be back and highly recommend. more

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5 of 5 stars
bowbells0 1 contribution
london
Mar 6, 2009 | Trip type: Couples
0/1 found this review helpful

my wife and i stayed for a weekend the staff were very friendly room was nice and clean food was very good and all at good rates i would recommend any one to visit and stay i will stay again more

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1 of 5 stars
Gunner1965 1 contribution
London
Sep 13, 2008 | Trip type: Business, Solo travel
3/3 found this review helpful

I stayed at this hotel at the beginning of this year and it was ok. Had to come back in August due to a client visit and all I can say is I will never come back to this hotel again, it is worse than terrible. 3 receptionists at check in - none of which knew what they were doing... more

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1 of 5 stars
Soozben 8 contributions
London, United Kingdom
Sep 9, 2008 | Trip type: Couples
2/2 found this review helpful

We stayed at the Royal Oak after attending a wedding in August. It had been booked for us by the bridal party (I would never have chosen to stay here - esp. as I do research on tripadvisor before booking hotels). This hotel was awful and I cannot find anything positive to say about it. The room was dirty and... more

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1 of 5 stars
Little_Miss_Travel68 1 contribution
Suffolk
Aug 12, 2008 | Trip type: Business, Solo travel
3/3 found this review helpful

Where do I start? I checked in at reception, all was going quite well until I went up to my room to find somebody elses clothes and personal items already in the room, very embarrasing. I went back to reception to complain to be told "oh sorry that does happen sometimes"!!!!! While I was being assigned another bedroom, there was... more

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The Royal Oak Hotel Address

5 High Street, Sevenoaks TN13 1HY, England
Sevenoaks Hotels The Royal Oak Hotel
2.5/5.0
30