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Mercure Telford Madeley Court Hotel

3.0 of 5 Castlefields Way, Madeley TF7 5DW, England
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Certificate of Excellence 2014
Mercure Telford Madeley Court Hotel
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Mercure Telford Madeley Court Hotel
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641 reviews from our community

Traveler rating
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    83
    42
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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WEST MIDLANDS
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just spent two days at the hotel for our daughters wedding including filling the rooms with friends and family.The staff made the day by using a fantastic venue as the back drop for a fairy tale wedding.Nothing was to much trouble from the time we booked in until the actual ceremony.The room in the mill was set perfect... More 

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Forres, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights in a small block of rooms a short distance from the main building. If you come in from the Shifnal area the hotel can be awkward to find especially if you rely on a satnav! This takes you down a side road and eventually runs alongside the hotel, no entrance, and ends up at a duck pond... More 

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West Midlands UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely one night stay.Careing staff and very welcoming.The hotel is stunning when you arrive in the evening all lit up and beautiful log fire in the restaurant,just lovely at this time of the year.We upgraded to a four poster room in the main hotel which is a must if you want to feel the history and charm of this beautiful... More 

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england
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night with family and friends for our Christmas get together. It was a masquerade party with a 3 course meal and DJ. We stayed in room 34 which was clean aawnd although quite small it really was a lovely room, toiletries,hairdryer and trouser press but no iron, it also had kettle and a supply of tea... More 

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am delighted that your stay with us for our Christmas Masquerade Ball was a success. I hope that we can welcome you back soon. Regards, Anthony Meadows General Manager. More 

Brighouse, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Took some finding as the hotel is poorly signposted from the road. This hotel if full of character and in a great setting. Food quality was excellent, especially the choice of cooked to order items at breakfast. Service was first class as you would expect from Mercure. The character room was huge and four-poster bed a treat.The only let down... More 

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your positive review following your stay with us at Madeley Court. I am pleased that you enjoyed the setting and, in particular, food quality and my team looked after you well. I hope that we can welcome you back next time you are visiting Shropshire. Regards, Anthony Meadows General Manager. More 

Senior Contributor
33 reviews 33 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight for a friends wedding in August 2014. The venue was beautiful and so was the hotel and gardens. I was very impressed with the layout for the wedding and the buffet on the evening. Our twin room was very big with a large bathroom. Beds were comfortable. Room was slightly too warm and a little outdated. Bathroom facilities... More 

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for taking the time to review your stay with us to attend your friend's wedding and I appreciate your kind words for the venue and service provided. I have noted your comment on room rates; we do offer both bed and breakfast and room only rates and I am sorry that this caused disappointment. Regards, Anthony Meadows General... More 

Shropshire, United Kingdom
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Went to a large christening party and the meal was very good. Small criticism would be waiting for the veg and potatoes after being served our beef. Also the vegetarians got a different meal to that ordered. Didn't stay so can't comment on the rooms. Otherwise nearly there.

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am pleased that the Christening hosted at the hotel was a positive experience. Naturally, I am grateful, also, for your suggestions on how we may improve upon service standards. Regards, Anthony Meadows General Manager. More 

Cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I'd expected a fairly standard hotel but was very pleasantly surprised when I given a room in the old part of the house. The oak planked spiral staircase led to a beautifully higgldey figgledy corridor leading to a beamed bedroom up in the eaves of the house. It really was the real thing! Colleagues stayed in the newer section and... More 

Was this review helpful? Yes 1
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am pleased that you enjoyed your stay with us. I am grateful for your recommendation and I hope that we shall see you again soon. Regards, Anthony Meadows General Manager. More 

Chippenham
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We attended the wedding of my god son at this hotel and stayed overnight. It is a lovely hotel with some beautiful features. Our bedroom was veru spacious with an enormous bathroom. The only problem was that it was accessed by spiral stairs that the elderly probaly would noty cope with, there should be a warnong about this! Also, the... More 

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and I am pleased that your Godson's wedding at the hotel was a success. I have noted your comments on the stair case and directions and I am sorry for inconvenience caused. I am grateful for your praise for my team and food quality and I hope that we may have the opportunity to welcome... More 

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Additional Information about Mercure Telford Madeley Court Hotel

Address: Castlefields Way, Madeley TF7 5DW, England
Location: United Kingdom > England > Shropshire > Madeley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Telford Madeley Court Hotel 3*
Number of rooms: 47
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Also Known As:
Madeley Clarion
Clarion Madeley

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