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Mercure Telford Madeley Court Hotel

Castlefields Way, Madeley TF7 5DW, England
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1 room 1 guest
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Mercure Telford Madeley Court Hotel
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727 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
  • All months
    (727)
  • Mar-May only
    (184)
  • Jun-Aug only
    (212)
  • Sep-Nov only
    (184)
  • Dec-Feb only
    (147)
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Andover, United Kingdom
Level Contributor
153 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you are looking for this hotel using the post code on your sat-nav and it takes you down Court Road, when you get to the dry ski-slope turn round in their car park, drive back to the main road, turn right, go to the next roundabout (about 1 mile), turn right, and the brown signs will lead you in.... More 

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London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I used as a venue to run a training course and had a really good experience. The hotel exceeded expectations in all areas. The place is really quaint so provided a lovely environment. My bedrooms was spacious, comfortable and well equipped. It was Bake Off night so I ordered room service. Delivery was quick and the Cesear Salad with Salmon... More 

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manchester
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here last week with my husband for a two night all inclusive break booked through Great Little Breaks. The hotel is in a secluded spot, surrounded by a lake and lovely grounds. The hotel itself is an old building which led to many quaint features. Rooms were located in different wings. We were in the South Wing room 48.... More 

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am pleased that you enjoyed your stay with us at Madeley Court. I appreciate your praise for the hotel, particularly your kind comments on food quality and the service offered by my team, and I hope that we can welcome you back soon. Regards, Anthony Meadows General Manager. More 

Wolverhampton, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Visited for a weekend in February. Such a lovely hotel, with beautiful surroundings. Not far from Telford Town Centre and Ironbridge. Hotel itself was comfortable and the staff friendly. We had room service for 1 evening and the food was delicious. Will definitely stay here again!

Was this review helpful? Yes
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for taking the time to review your stay with us over the Valentine's weekend and I appreciate greatly your praise for the hotel and my team. I look forward to welcoming you back, hopefully in the not too distant future. Regards, Anthony Meadows General Manager. More 

Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights it was simply fantastic. The house is beautiful and the surrounds have plenty of walking trails. Food was excellent; the staff couldn't do enough for us and we will definitely be coming back.

Was this review helpful? Yes 1
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review following your stay with us at Madeley Court. i am very pleased to hear that it was such a positive experience and that my team looked after you well. I hope that we can welcome you back soon. Regards, Anthony Meadows General Manager. More 

Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a two day, all-inclusive deal. The hotel is secluded and in very attractive grounds. Reception was very friendly and we stayed in the East Wing (room 30). Our room was large, clean and pleasantly furnished. The bathroom and shower was also roomy and the water pressure excellent. The food in the restaurant was superb, as was the... More 

Was this review helpful? Yes 2
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am delighted that your stay with us at Madeley Court surpassed expectations. It is very kind of you to make mention of the service provided by Ross, Tempany and Nina. I hope that we can welcome you back soon. Regards, Anthony Meadows General Manager. More 

Telford, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I held our wedding reception at the Madeley court hotel (in The Mill) and all I can say is the day/ evening was perfect. The ground are beautiful, the staff are fantastic nothing was ever too much trouble. Our wedding planner (Gemma) was the best support any bride could have. We had visited before and after our... More 

Was this review helpful? Yes 1
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your kind words and praise for Madeley Court. I am delighted that your wedding day was all that could have been wished for and that my team looked after you so well. I appreciate, also, you making special mention of Gemma. I hope that we can welcome you back to the hotel in the not too distant... More 

Basingstoke, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All staff were very efficient and helpful especially on checking out and correcting a bar bill which had been put through the bar incorrectly. Only slight issue was the amount of dust on top of the wardrobe in our room GateHouse 1. The top is at eye level and does not seemed to have been dusted ever. This did make... More 

Was this review helpful? Yes
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your very positive review following your stay with us at Madeley Court. I am sorry, however, for the cleanliness issue in your bedroom which, I know, my housekeeping team have acted upon. Regards, Anthony Meadows General Manager. More 

Sheffield, United Kingdom
Level Contributor
62 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As far as service goes, this is one of the best hotels I've ever been to. The receptionist staff stood up when I entered, which I thought was a really nice touch, and when checking out she noticed an error on my bill before I did (which whilst only a few pounds was nice). The staff in the restaurant were... More 

Was this review helpful? Yes
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and I am grateful for your comments regarding the service provided by my team. I am sorry that there were areas to your stay which did not meet expectation and do be assured that these have been discussed with my departmental managers. Regards, Anthony Meadows General Manager. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Beautiful day lovely pictures, rooms were adequate (a little bit pricey I felt) and more tea sugar and milk needed in the rooms only two tea bags? Yes you could ask for more but felt I shouldn't of had to within the first hour. But the staff was nice and helpful

Was this review helpful? Yes
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and your positive comments. Regards, Anthony Meadows General Manager. More 

Hotel Review Summarization

What travelers say

  • Dining room(4)
  • Old part(3)
  • Very good(3)
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Hotel & grounds (83)
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Room/suite (37)
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Other (44)

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Hotel & grounds (5)
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Dining (1)
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