We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Telford Madeley Court Hotel

Castlefields Way, Madeley TF7 5DW, England
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with AccorHotels.com to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Telford Madeley Court Hotel
View Map
Add Photo Write a Review

788 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
belfast
1 review
3 of 5 stars Reviewed yesterday NEW

Faulty shower, room move, poor bar service and delayed and incorrect food orders made my one night stay here a night to forget! Iv'e stayed with Mercure around the World and this Hotel needs to pull its socks up! Such a pity when is a stunning building set in lovely surroundings with the lake behind it.

Review collected in partnership with Mercure Hotels

Helpful?
Thank suziev272
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Perfect location to explore the ironbridge gorge area. Lovely hotel, real history and friendly staff. Nice and quiet and really interesting to wander through the historic side of the building. I'd come again to try the historic bedrooms, we stayed in a more modern adjacent wing. Plenty of space and nice amenities. Would recommend and come again to try the... More 

Helpful?
Thank Alan E
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As I have to spend a lot of time visiting the Telford area with my wife, I needed to find a hotel that had pleasant, helpful, professional staff, quiet comfortable clean rooms and good food. I found it.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Audnam
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am delighted that my team are looking after you well and that you are enjoying your stays at Madeley Court. Your kind words are appreciated and I hope that we can welcome you back soon. Regards, Anthony Meadows General Manager. More 

Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Visited this Christmas Day dinner , but unfortunately was not the best , I've visited a couple of the Mercure hotels for Christmas dinner in the past but have to say this was not as good , we were seated near the door in a out building it was drafty and cold , the soup was burnt but was sent... More 

Helpful?
1 Thank Standone
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and i am sorry that you were disappointed. Regards, Anthony Meadows General Manager. More 

Edinburgh, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel appears to be an extended Manor house, which means I expected some interesting layouts of rooms in the older section of the hotel. Arriving at the hotel in the early evening, it was already dark and the road leading to it wasn't lit, which would have made walking to it a challenge. The car park was quiet so... More 

Helpful?
Thank GordonBaird
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review. I do appreciate you commenting upon the positives to your stay and, also, where we may improve upon service standards. Regards, Anthony Meadows General Manager. More 

Kingswinford, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A most enjoyable venue for a family pre Christmas dinner. The extended family including the younger members were well catered for. The staff friendly and efficient, and the food good, portions met all expectations. Overnight stay in one of the hotels historic rooms was comfortable and interesting. I would recommend this hotel if you are planning a short visit to... More 

Helpful?
Thank j0hnt397
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for taking the time to review your pre Christmas stay with us at Madeley Court and I am pleased that it was such a positive experience. I am grateful for your kind words, particularly for food quality and the service offered by my team. I do hope that we can welcome you and your family back in the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were appalled to see the uncleanliness of this hotel. The bathroom had cracked tiles, missing parts, faulty light above the mirror which you had to get out of the bath to touch in order for it to function (very dangerous). A single fold out bed was left in the corridor outside the room for the whole of our stay.... More 

Helpful?
Thank Dan001234
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and I do apologise for the issues experienced. I do recall that we discussed prior to your departure from the hotel. Regards, Anthony Meadows General Manager. More 

Walsall, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 6, 2016

we came here for boxing day lunch as my husband had to work Christmas day we wanted to have a nice meal together and I must say we wasn't disappointed ..we were in the mill which is a beautiful building the staff were brilliant even though they had little time off over Christmas the service was brill and the food... More 

Helpful?
Thank ruthy101
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you so much for your review and I am delighted that you enjoyed Boxing Day Lunch and that you were left with such a positive impression of the hotel and my team. I hope that we can welcome you back to Madeley Court during the course of 2016. Regards, Anthony Meadows General Manager. More 

Hertfordshire, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

We stayed at the hotel for two days between Christmas and the New year on 'all inclusive' basis. Upon arrival, we were provided with information on the history of the house, that made a very interesting read. There is ample parking space with additional parking for less abled travellers. Sam was on reception most of the time. She is a... More 

Helpful?
2 Thank JuMark0601
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review. I shall be in contact with you directly to discuss this matter further. Regards, Anthony Meadows General Manager. More 

Kingswinford
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 2, 2016

We were a party of 10 people who choose this hotel for a 2 night New Year break and we were so glad we did. We arrived at the hotel in the pouring rain , but the Hotel and rooms were lovely and warm and comfortable. After going to our rooms and unpacking the cars we assembled in the lounge... More 

Helpful?
Thank DaphneWestMidlands
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am delighted that you and your party enjoyed the New Year celebrations with us at Madeley Court. Sarah, my Sales Manager, has forwarded also your email and I have shared your very kind words with my team. I hope that we can welcome you back to the hotel during 2016. Regards, Anthony Meadows... More 

Questions? Get answers from hotel staff and past guests. Ask a question

272 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (252)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (95)
Viewed
Room/suite (38)
Viewed
Dining (19)
Viewed
View from room (4)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (2)
Viewed
Other (82)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Madeley
14.7 mi away
Mercure Shrewsbury Albrighton Hall Hotel and Spa
14.0 mi away
Mercure Wolverhampton Goldthorn Hotel
2.1 mi away
BEST WESTERN Valley Hotel
BEST WESTERN Valley Hotel
#1 of 3 in Ironbridge
4.5 of 5 stars 672 reviews
Show Prices
Show Prices
Show Prices
14.9 mi away
Mercure Stafford South Hatherton House Hotel
3.6 mi away
Park House Hotel
Park House Hotel
#2 of 4 in Shifnal
4.0 of 5 stars 373 reviews
1.3 mi away
Telford Hotel & Golf Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay