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Mercure Telford Madeley Court Hotel

3.0 of 5 Castlefields Way, Madeley TF7 5DW, England
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Certificate of Excellence 2014
Mercure Telford Madeley Court Hotel
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Mercure Telford Madeley Court Hotel
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649 reviews from our community

Traveler rating
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    83
    43
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We purchased a Groupon voucher for Boxing Day for the restaurant. The atmosphere and restaurant was great. The service as a whole was very rushed for the 3 course meal, it was if the staff just wanted to finish service and go home! The meal wasn't great for a roast, have had much better! Would not make a return visit.

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and I do apologise that you did not enjoy Boxing Day lunch, It is disappointing that you have been left with this impression of the hotel and I do hope that you may reconsider and return to the hotel. Regards, Anthony Meadows General Manager. More 

Grantham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose Madeley Court as being the closest to a hotel which was hosting a function that we were attending but where we had no intention of staying. I can only repeat myself, what a find! The main building is a priory that pre-dates the dissolution of the monasteries in 1536 and was much later lived in by the famous... More 

Was this review helpful? Yes 1
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and it is so pleasing to hear that your stay with us at Madeley Court was such a positive experience. I do appreciate your recommendation for the hotel, particularly the service provided by my team. I do hope that we can welcome you back to the hotel next time you are visiting the area. Regards,... More 

kingswinford
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Six of us needed a new venue for New Years Eve due to the one we have always used being closed down. After a lot of internet searching and a visit we decided on The Madeley Court Hotel. Dinner Dance/Disco and over night accommodation. What a great time we had. The place itself was once lived in by Abraham Darby... More 

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review following the New Year celebrations at Madeley Court. I am delighted that you and your party had such a good time. I do hope that we can welcome you back to the hotel during 2015. Regards, Anthony Meadows General Manager. More 

Kington, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

we stayed at Madeley court over the Christmas time and were very pleased with the hotel, the service, the food and the over all experience. the hotel was really good and had the old world feel with open fires in the dinning room and Christmas tree in reception. the food was out of this world and there was always plenty... More 

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for taking the time to review your stay with us over the Christmas period. I am delighted that it was such a positive experience and that my team looked after you well. I do hope that we can welcome you back to Madeley Court during 2015. Regards, Anthony Meadows General Manager More 

West Midlands
Top Contributor
107 reviews 107 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife's company party to which I get an invite. A small-ish party of us enjoyed a lovely meal and a dedicated bar. Dinner was absolutely delish and plenty of it, with available "extras" to fill up the empty space. Service was smashing and all the staff were really pleasant and helpful. Overall, recommended for your Christmas party.

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General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for taking the time to review your Christmas Party at the hotel and I am pleased that the evening was such a success. I do appreciate your recommendation for the hotel and the service provided by my team. Happy New Year and I hope that we can welcome you back to Madeley Court in 2015. Regards, Anthony Meadows... More 

Birmingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have just returned home after having a fantastic xmas for the 2nd year running. Anthony and his staff are perfectionists, nothing too much trouble for any of them, would like to thank them for the service they gave us during our stay. Hotel room extremely clean and warm. Food was excellent and very varied and plentiful. Diet starts Monday. xxx

Was this review helpful? Yes
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

It was lovely to see you both again this Christmas. I am so pleased that you enjoyed your stay with us and thank you for your high praise for my team and the hotel. Happy New Year and I hope that we can welcome you back to Madeley Court in 2015. Regards, Anthony Meadows General Manager. More 

WEST MIDLANDS
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 22, 2014

We have just spent two days at the hotel for our daughters wedding including filling the rooms with friends and family.The staff made the day by using a fantastic venue as the back drop for a fairy tale wedding.Nothing was to much trouble from the time we booked in until the actual ceremony.The room in the mill was set perfect... More 

Was this review helpful? Yes
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Many thanks for your review and I am delighted that your daughter's wedding at Madeley Court was all that could have been wished for. Happy New Year and I hope that we can welcome you back to Madeley Court in 2015. Regards, Anthony Meadows General Manager. More 

Forres, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 21, 2014

Stayed two nights in a small block of rooms a short distance from the main building. If you come in from the Shifnal area the hotel can be awkward to find especially if you rely on a satnav! This takes you down a side road and eventually runs alongside the hotel, no entrance, and ends up at a duck pond... More 

Was this review helpful? Yes
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for taking the time to review your recent stay with us and I am grateful for your positive comments and also where we may improve upon service standards. Happy New Year and I do hope that we can welcome you back to Madeley Court in 2015. Regards, Anthony Meadows General Manager. More 

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Additional Information about Mercure Telford Madeley Court Hotel

Address: Castlefields Way, Madeley TF7 5DW, England
Location: United Kingdom > England > Shropshire > Madeley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Telford Madeley Court Hotel 3*
Number of rooms: 47
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Also Known As:
Madeley Clarion
Clarion Madeley

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