Very disappointed with the decor in the hotel. Everywhere was cluttered and over the top in the lounge area and very dull and dark. In the rooms, the shower was non existent. Very little water and it was always cold. Also there was no central heating in the rooms till after 8am in the morning so we always woke up... more

Very warm welcome, very hospitable, unbelievable attention to detail: bathrobes, note cards and envelopes, file with information on what to do in the area. Would highly recommend. Only 2 downsides: 1) the shower wasn't very powerful (so says my boyfriend but I had a lovely bath) but the water was warm 2) it's on a main road so there is... more

We stayed here for a last minute break over the May Day Bank Holiday Weekend. the hotel is well situated in the centre of Pickering and the free parking to the rear of the hotel is much appreciated , especially over busy summer weekends. We were shown to our room to the rear of the hotel. This was lovely and... more

We Arrived after driving for 5 hours - the room was clean but if the Victorians used badly woodchiped wallpapered rooms that have cracked artex ceilings then yes it was rennovated!! After 2 hours the room started to smell badly of food - so much so that we had to go out. On the way out we politely asked one... more

Yes, the Crossways Hotels is full of nic-nacs, ornaments, books etc. - but that only serves to make the place feel nice and homely. The most important thing is that the hotel is clean, comfortable and we found the people to be very friendly. The room was average size with a large bathroom and everything was provided - toiletries, bathrobes,... more

We booked this hotel last minute for our anniversary, we had a fantastic time. Location was brill, about 5 minutes walk to the train station. Steam train was great for a full day out, if you want to go to Whitby make sure you get the 12oclock train as there is only 12 and 4 oclock. Food was lovely we... more

We made a last-minute booking by telephone and were told that credit cards were not used. we were given good directions to find the hotel and car park and had a friendly welcome when we arrived. The resident dog is sedentary and inoffensive; the cat also sleeps a lot. Our room was of average size and had all the usual... more

When booking was not asked for a deposit which we thought was strange as most hotels ask for at least your card details. We looked at the hotel on the website and thought that it looked great, on arrival we were a little disappointed. We were shown to our room which was clean, but very dated, as my husband put... more

A lovely small hotel with very helpful hosts. Food good for breakfast and dinner and excellent customer attention. Located in Pickering and a short walk to get the steam train to Goathland aka Aidensfield. Scenery spectacular and all close by. Off road parking as well! more