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The Stirling Highland Hotel

Spittal Street, Stirling FK8 1DU, Scotland
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1 room 1 guest
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The Stirling Highland Hotel
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1,307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shrewsbury, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've stayed at the Stirling Highland Hotel several times over the past 18 months, on each occasion it has been for business, The hotel is clean & tidy, the study bar is very pleasant & if you're lucky you may get a chance to see the observatory. Staff are always friendly & helpful, there's plenty of parking & it's well... More 

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Sleaford, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I had four nights at this hotel. We had a very pleasant stay. The staff were very pleasant and helpful. The hotel is of a very high standard. The food in the restaurant was plentiful and of a high quality. Short climb to the castle which is well worth a visit. A short walk to the shops.

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Oxford, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Very dissappointed in the service of this hotel. If you stay here, be ready to wait on yourself for coffee, water, may even need to get your own fork. Not enough staff to care for the customer. Not very organized. 3 peppers to one salt on table, no sugar(may have to borrow from another table) all of this is at... More 

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Glasgow, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

loved this hotel!.it had been booked as a prezzie for my birthday,admittedly I only spent the day there for the spa and lunch but the staff in the restaurant and the spa where warm and friendly,food lovely,and I would definitely recommend the spa treatment,amy carried out my facial and hot stone massage and its the most relaxed I have felt... More 

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St Andrews
Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW

Arrived at hotel - requested a twin room but could not accommodate us as housekeeping had left. Not offered any advice on Stirling or maps. The hotel staff seemed overwhelmed with a large group of American tourists. Its summer time and this was bound to be the case. Had room service which was dealt with by Reception. Asked for mustard... More 

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Stirling, Scotland, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again a big thankyou to all the staff at the Highland Hotel ,spa treatment,s from Amy were first class enjoyed the use of all the facilites and the lunch was lovely,felt very relaxed in the Hotel,s surrounding,s I will return .

Was this review helpful? Yes 3
Corby, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were expecting more luxury from the photographs shown when we booked. The outside of the building is nice and is in a great location only 10 minutes walk to the castle however that's all it has going for it. The inside needs updating, very outdated and needs a fresh paint job. The staff on arrival were friendly but not... More 

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear Michelle N, Thank you for your comments and it is nice to read that overall, you enjoyed your stay with us. The age of the building has meant that we cannot make any alterations to the building, but I have noted your comments about the furniture. Breakfast is very popular in our hotel, but please accept my apologies if... More 

Kirkcaldy, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a spa weekend here with 9 others for my hen weekend. We booked using spa breaks.com and got a fantastic deal. Not sure what people want from a historical building reviews saying its dated well yes of course it is. The hotel is clean, spotless intact, room comes with all the mod cons flat screen TV etc. can't complain... More 

Was this review helpful? Yes 3
TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear Linzie S, It is great to read that you had a fantastic stay her with us and plan to return in the near future. Thank you for leaving us such kind comments. We look forward to your return. Warm regards Stewart Bond General Manager More 

Stillwater, Oklahoma
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

It is very disappointing to see that this hotel did not fix its booking system and is still letting people down. Our group had three rooms booked and paid well in advance when we were told upon our arrival that due to a problem in the booking system the hotel could not honor our reservations (no attempt was made to... More 

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear ohheyitstony, Please accept my sincere apologies that we had to move your reservation on this occasion. I can assure you that we are fully aware of the effect the system error is having on a small minority of our guests and we are working to resolve this problem. I am sorry that this affected your party. We do hope... More 

Edinburgh, United Kingdom
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a lovely old building , was the High School of Stirling , in a great location for all the historical and shopping areas of Stirling . We were there during a really warm spell and the lack of air conditioning and the lovely small origin windows meant the room was quite uncomfortable . The staff , while... More 

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear jed23, Thank you for your review. I am pleased to read that overall you enjoyed your stay here with us. The points for improvement that you have mentioned are appreciated and have been taken on board fully. We do hope to welcome you back in the future so that you can see the improvements for yourself. Kindest regards Stewart... More 

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