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The Stirling Highland Hotel

Spittal Street, Stirling FK8 1DU, Scotland
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The Stirling Highland Hotel
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The Stirling Highland Hotel
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1,148 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harrogate, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've been told that the pillows were too hard! I didn't really notice. Our dinner was extremely good, however the menus hadn't been printed at 7pm! We had a wait of over 20 minutes and it would have neen nice to have been offered a drink while we waited! Location is great and the old building lovely to walk around.

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

My wife and I had an overnight stay on the 25th April, which she purchased for me as a birthday treat,,which she purchased through a 5pm.co.uk deal. The food was good, well served with friendly staff........however it appears as though they have a separate dining area for people oon deals....in the morning, we had to for a table, which is... More 

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Greenock, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

A couple of my friends and I booked a girls spa day with an over night stay and afternoon tea. The hotel looked great and we love Stirling so we were really excited for our stay. We were soo wrong. The rooms are clean but for a 4 star and a basic room at £120 a night, I should hope... More 

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear Catriona S, Thank you for taking the time to share your experience with me. It is a shame to hear that the service and meals did not meet your expectations as we have received very positive comments about both from other guests that stayed at the hotel. However, all points raised in your review will be looked into. We... More 

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a great day here ! Myself and my mum had a wee spa day here, it was my first time at a spa and i would highly recommend this place. Staff friendly and helpful. Place spotless and beautiful surroundings. After our session we went on to have afternoon tea, again staff very helpful .

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear Angie, I am thrilled that you enjoyed your spa day at The Stirling Highland Hotel. It is a total team effort here at The Stirling Highland Hotel and it is nice to see our efforts appreciated by so many lovely guests. Many thanks and I look forward to welcoming you back again soon. Kindest regards, Stewart Bond General Manager More 

Toronto, Canada
1 review
2 of 5 stars Reviewed 1 week ago

never in my life have I ever been locked out of a hotel , not my room the front door is locked after 12 pm.of the hotel..you have to use back door, thanks for the heads up, maybe they should hire more than 2 people to run the front desk, then we were threatened by manager told to keep noise... More 

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear John, Thank you for taking the time to post a review, I apologize for the unfortunate experience. I do hope to welcome you back so that our high standards can be restored. Kind regards, Stewart Bond General Manager More 

Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the third time that we have stayed at the Stirling Highland Hotel and were anticipating the high standards that we had experienced in the past. The hotel is a wonderful setting and is situated close to all amenities. On arrival we were greeted with professionalism and the check in was easy. We would,however, expected to have been asked... More 

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear David, Thank you for your review on the Stirling Highland Hotel. All points raised in your review have been handed over to the relevant departments and will be rectified. I do hope to welcome you back again soon so that our high standards can be restored. Kind regards, Stewart Bond General Manager More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We attended mid April for a friends wedding and stayed two nights. Check in was smooth and friendly. Room was ready early and was we went there before using the gym. Room was well presented and clean with good facilities including iron in room and wifi. Gym was fine fairly good range of equipment but we didnt use the pool.... More 

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear Strabanebear, I am thrilled to reads that you would highly recommend us to others. Thank you for taking the time to leave us such lovely feedback. Your kind comments regarding my teams friendly and professional service are great to read and I agree completely , I think they do have the right balance of professionalism, I shall tell them... More 

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a really enjoyable overnight stay in the Stirling Highland Hotel. The hotel is situated right in the centre of Stirling and is an ideal spot for sight seeing. The hotel itself has still got a school / university theme. I was asked when checking in if I would like to upgrade to a premium room and declined but found... More 

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear Billy M, Thank you for taking the time to write a review on The Stirling Highland Hotel and I am delighted to read that you had a relaxing stay with us. I do look forward to welcoming you back again soon. Kind regards, Stewart Bond General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

Bought a voucher for here for a 2 course lunch, one treatment and use of spa facilities for 2 people. The hotel looks lovely from outside but inside just is not my taste at all. Looks very dated. The lunch.... was not a great deal of choice (I know this will be because it was a voucher deal) I opted... More 

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TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear Rachel A, I am disappointed that your spa day at The Stirling Highland Hotel did not meet your expectation. I have been replying to a lot of reviews this morning all rating The Stirling Hotel either 4/5 or 5/5 so you can imagine my disappointment on reading your review. I would like to mention that there is no discrepancies... More 

Connel, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here before and this time did not disappoint. Lovely evening meal and very pleasant staff. Ideal location for exploring Stirling old town, the shops or the surrounding area. Breakfasts are all you can eat. Great having a swimming pool and sauna to relax at the end of the day (and being able to have a swim before... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
TheHotelCollection, General Manager at The Stirling Highland Hotel, responded to this review

Dear Jeanne C, Thank you for the lovely review of the Stirling Highland Hotel. I am pleased that my friendly team and freshly prepared meals met your expectations on this occasion. I do look forward to welcoming you back again soon. Kind regards, Stewart Bond General Manager More 

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