We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gatwick Cambridge Hotel

19 Bonehurst Road, Horley RH6 8PP, England
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Gatwick Cambridge Hotel
Professional photos View all
Browse nearby
Gatwick Cambridge Hotel
Write a Review

690 reviews from our community

Traveler rating
    128
    230
    129
    89
    114
See reviews for
141
408
27
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (690)
  • Mar-May only
    (189)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (200)
  • Dec-Feb only
    (135)
All months
Ipswich, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

A friend and I had arranged an overnight stay before an early flight from Gatwick, including car parking and arrangement for transport to and from the airport on our return. It could have been so good were it not for the despicable attitude of the reception staff, both on arrival and on return from holiday. On arrival the non-caucasian staff... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My friends and I stayed here the night before our flight and left my car here. Not many spaces to park so cars were parking in rows in front of eachother. On arrival the receptionist was quite friendly and polite. We were given a room that was clean and tidy but there's no lift so we had to drag our... More 

Was this review helpful? Yes
Worcester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Seriously I won't ever stay here again. The original building is so outdated it is unbelievable. The bed duvet cover must have been 20 years old. When you get back from Gatwick with your 20Kg bag and you are on the 2nd floor then good luck. No lift. Ran the bath in the morning but never used it, what was... More 

Was this review helpful? Yes
London
Contributor
18 reviews 18 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were given a twin room in the new annexe which was very clean and comfortable. Had meal in restaurant which was very nice, staff were polite. Good service. Only approximately 10 mins from airport. We parked our car for a week and used their shuttle service. A good base to stay when travelling from Gatwick

Was this review helpful? Yes
GatwickCambridge, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Thank you for taking the time to write a positive review on our hotel. I am delighted that you enjoyed your stay with us and look forward to welcoming you back again in the near future. Kind Regards Sarah Brown More 

Rayleigh, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 days ago NEW

The receptionist was very 'short' and not overly interested in my arrival, no interest in the customer. I was told when I booked the hotel and parking with the call centre, that buses ran 24/7 and you just let reception know when you are planning on leaving. Not the case, I was told what time I had to be at... More 

Was this review helpful? Yes
GatwickCambridge, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Thank you for taking the time to complete your review of the Gatwick Cambridge Hotel following a recent stay with us. Firstly on behalf of the hotel and myself, We would like to apologise for the manner in which you were greeted. We have trained our staff to represent the hotel in an appropriate way which all staff will be... More 

Saltash
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here prior to Gatwick flight and again on return due to the timings and distance from airport to home,and to park the car.Reception staff very pleasant and helpful on check-in. Stayed in the new building at the back of the hotel which was relatively quiet considering that people would be coming and going at all sorts of times. As... More 

Was this review helpful? Yes
GatwickCambridge, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Thank you for taking the time to review on our hotel. We do value our guests and their opinions, endeavouring to improve on service and standards where possible. It is valuable to get guests observations, so we can look into these situations. I have passed your comments onto the the reception staff, which you can imagine is very encouraging. I... More 

UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our second stay at this Hotel and I cannot fault it from start to finish the service was excellent the staff are very helpful and friendly, the food was delicious we had an evening meal and breakfast which was freshly cooked. The transfers are quick and efficient, the rooms are large and very clean, we will most definitely... More 

Was this review helpful? Yes
GatwickCambridge, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear Diane I would just like to thank you for your positive comments following you recent stay here at the Gatwick Cambridge Hotel. I am delighted that you enjoyed your stay and that you were impressed with our location and facilities. We will look forward to welcoming you back some nice in the near future. Kind Regards Sarah Brown More 

Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night with my mum in April. Very convenient, not the best hotel but the price reflected this. Would use again no issues. Beds were OK, noise not to bad with windows shut (we had a room on the main road). TV worked shower worked, transfers reliable even at 3am, didn't have breakfast due to leaving so... More 

Was this review helpful? Yes
GatwickCambridge, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Thank you for taking the time to review our hotel. Honest feedback is crucial if we are to achieve the high standards that we strive for. We are delighted you and your mother enjoyed your stay with us and look forward to welcoming you back again in the near future. More 

Lenham, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

This hotel vandalises our cars. I had no hot water on the morning of my stay which I chose to ignore because I am not a complainer, however, since returning to my car five days later and finding it vandalised I choose to now complain. Especially because the manager refuses to get in touch with me being not only a... More 

Was this review helpful? Yes
GatwickCambridge, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Dear Laura We do appreciate all our customers opinions. Please accept our deepest apology for not having a pleasant experience. As I understand you have been in conversations with one of my colleagues regarding the complaint of vandalism. We are taking this complaint extremely seriously. I would very much like the opportunity to discuss this with you further. If possible... More 

hampshire
Top Contributor
93 reviews 93 reviews
61 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 1 week ago

I would definitely recommend staying at this hotel for one night, before going on holiday. We got a great deal with twelve nights parking. The accommodation was clean, and the staff were helpful and friendly. The rooms are a bit old fashioned and the bed mattress wasn't luxurious. There are sheets and blankets on the bed, opposed to duvets. Although... More 

Was this review helpful? Yes
GatwickCambridge, Guest Relations Manager at Gatwick Cambridge Hotel, responded to this review

Thank you very much for your review. We are grateful for any comment on your stay with us. Apologise for the temperamental wifi. We hope to see you again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (68)
Viewed
Room/suite (22)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
View from room (3)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay