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All 14 Horley hotels »

Gainsborough Lodge

39 Massetts Rd, Horley RH6 7DT, England
Hotel amenities
Ranked #13 of 14 hotels in Horley
2.0 of 5 stars 59 Reviews
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59 reviews from our community

    Trip type
Traveler rating
    3
    12
    11
    4
    29
Date Rating
macin2106
London, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed February 2, 2012

Having read earlier review I was little concern about staying but found staff to be really friendly & helpful. The linen was clean + fresh and the room had been newly redecorated. Easy walking distance to town center, would definatley stay again. More

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maverick_meru
Ipoh, Malaysia
Reviewer
5 reviews
2 helpful votes
2 of 5 stars Reviewed January 24, 2012

The hotel is located about 15 minutes from Gatwick airport so it is very convenient for transit passengers who just need a place to get some sleep and take a shower. We asked for the code to access the internet and we were told that the wifi is only available in the lounge. We told the staff that their ad... More

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Mark_S_1957
Brantford, ON
Senior Contributor
21 reviews
1 helpful vote
3 of 5 stars Reviewed November 20, 2011

This is an OK place. It is spartan, but acceptable. There was a bit of traffic noise from a side-street, but nothing untoward. The staff were friendly. WiFi was available, but reliable only in the lounge, rather than the rooms. At least it was available and free. :-) There was no remote for the TV, but that is a small... More

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kalohtaxeethee
Norwich, United Kingdom
Senior Reviewer
7 reviews
3 helpful votes
1 of 5 stars Reviewed November 14, 2011
2
people found this review helpful

Unfortunately my girlfriend booked this as a stopover for our family prior to an early morning flight .....all of us were disgusted,DONT BOTHER,there cant be worse places to stay..can there?what a dump and I will emphasise.. A DIRTY SMELLY DUMP run by people who dont give a f@@@.If they think this is a good standard of "hotel"in thier country then... More

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carrottan
Wiltshire U.K.
Reviewer
5 reviews
8 helpful votes
1 of 5 stars Reviewed October 29, 2011

We have been staying at the Gainsborough on and off for 8 years sometimes twice a year and have watched it go downhill especially over the last 3-4 years. Last year was the final straw, the room was dirty and smelt of damp but what made us so mad was the fact that we booked a continental breakfast as we... More

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Steve W
Horley, United Kingdom
1 review
1 of 5 stars Reviewed October 27, 2011

Stayed at this place for 5 nights and it was my worst nightmare. The staff were very rude and the owner very obnoxious. I was in the customer living room watching TV and his small child came in and swtiched the TV over and made alot of noise. Room was smelly and toilet smelt of urine, the toilet was the... More

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zantepete
northampton
Senior Contributor
23 reviews
15 helpful votes
1 of 5 stars Reviewed October 14, 2011
1
person found this review helpful

We booked this place as it was near the airport but that is it.It advertises licenced bar but after a long journey i was told there was no bar.The stairs are small and hard to get your cases to your room.The room is very basic and smelly.Alarm clock did not work,luckily my wife woke in time for the trip to... More

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FilthyORclean
Senior Reviewer
7 reviews
4 of 5 stars Reviewed September 29, 2011

First impressions was good especially after reading the reviews. Rooms were clean staff were polite and breakfast was good although they could do with serving beans. More

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SherryWimborne
Wimborne
2 reviews
1 of 5 stars Reviewed September 21, 2011

On arrival for a one night stay, waited in reception as a sign read that owners were ' collecting guests from airport and would be back in 15 mins', waited a good half an hour, after which someone walked out of back room to check me in, having been there all along. No cars had entered the car park, and... More

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theanteater
South Island
Contributor
15 reviews
2 helpful votes
1 of 5 stars Reviewed September 18, 2011

Booked online to stay here because of its close proximity to Gatwick airport and the price was relatively cheap, however that is where the positives end. For some unknown reason they refuse to except payment in cash, you can only pay with a credit card. I can understand taking credit card details as a security bond, however I think a... More

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Gainsborough Lodge Also Known As

  • Gainsborough Hotel Horley
Address: 39 Massetts Rd, Horley RH6 7DT, England

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Gainsborough Lodge
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