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All 13 Horley hotels

Premier Inn London Gatwick Airport (North Terminal)

Northway | Gatwick North Terminal, Horley RH6 0PH, England
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Ranked #1 of 13 Hotels in Horley
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 16, 2014
steriosushi Harlow, United Kingdom
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3,779 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Premier Inn London Gatwick Airport (North Terminal)
See the most recent reviews
Harlow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 16, 2014

Stayed at the hotel on a Sunday night and with the meal deal for two people paid £75. We were based on the top floor which means we had great views and large windows. Only complaint (which is minor) is that by the time the two lifts for the tenth floor got to you, they were already full. Food was... More

Was this review helpful? Yes
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for your review on your recent stay with us at Premier Inn London Gatwick Airport North Terminal. I am delighted that you enjoyed your stay with us, and found our rooms clean with great views and our beds comfortable. We are currently updating our hair dryers in a number of our rooms and it is great to hear... More

Eastbourne
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

Hotel is right next to the North Terminal with easy access and great facilities. Ideal for a short stopover night before an early morning flight. Room was clean, service excellent service as always.!.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for taking the time to post a review on your recent stay with us at Premier Inn London Gatwick Airport North Terminal. I am so pleased to hear that you found the hotel to have easy access to the North Terminal and great facilities. It is great that your was clean and the service you received was excellent.... More

england
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 16, 2014

stayed in September after a late flight arrived at hotel at 2.30am to find no rooms were available until someone checked out. It was very frustrating and there was at least 5 other couples in the same position. Finally given room at 4am.Premier Inn told me later that a computer error was the reason for this problem.I was later contacted... More

Was this review helpful? Yes 2
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for taking the time to post a review on your recent stay with us at Premier Inn London Gatwick Airport North Terminal. I do sincerely apologise for the delay in checking you into the hotel due to the system failure that occurred on that night. I can understand how frustrating this must have been, and would like to... More

Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed September 15, 2014

This hotel is fantastic if you need to over night at Gatwick Airport, the location is perfect and the service is good. The breakfast we had was good with a good variety of food. I would recommend the hotel to anybody thinking of staying here.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for taking the time to post a review on your stay with us at Premier Inn London Gatwick Airport North Terminal. I am very pleased to hear that you found the hotel to be fantastic, in a perfect location and with good service. I am also pleased to hear that you found the Premier breakfast good, with a... More

Isle of Man
Top Contributor
112 reviews 112 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 15, 2014

This hotel is very convenient for those travellers using the North terminal at Gatwick Airport. As with all hotels in this popular chain, it is clean, tidy and comfortable. It must be one of the largest in the chain too. The restaurant serves good quality, reasonably priced food and the staff are well trained, as we have come to expect.... More

Was this review helpful? Yes
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for taking the time to post a review on your stay with us at Premier Inn London Gatwick Airport North Terminal. It’s great to hear that you found the hotel to be convenient for travelling from Gatwick’s north terminal. I am so pleased that you found us (the worlds largest Premier Inn) to be clean, tidy and comfortable.... More

Oxford, United Kingdom
Top Contributor
64 reviews 64 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 15, 2014

Very easy access to and from airport and railway station. Very friendly staff. Great choice of food for breakfast - very very tasty. The rooms are just the right size and the beds allow a very good nights sleep.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for your review on your recent stay at Premier Inn London Gatwick Airport North Terminal. I am delighted to hear that you found the hotel to have very easy access to and from the railway station and you found the staff to be very friendly. I am so pleased that you found the food at breakfast very tasty.... More

west sussex
Contributor
17 reviews 17 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 15, 2014

Stayed at this hotel for one night with my family because we have a very early flight to Barcelona the next day. The hotel is just a hop, skip and a jump to Gatwick Airport, North Terminal. The room we got was clean, very comfortable beds and very quiet even if you have the airport next to it. Now, the... More

Was this review helpful? Yes
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for your review on your recent stay at Premier Inn London Gatwick Airport North Terminal. I am pleased to hear that you found your room to be clean, very comfortable and quiet, although being next to the airport. I am however sorry to learn that you found to be a bit cramped. We hope to be able to... More

East London
Top Contributor
99 reviews 99 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 15, 2014

I have stayed here many times - always a comfy bed and a quiet room with good aircon - although I still can't get my head around the old-fashioned showers in a modern hotel. Anyway, stayed in May and had breakfast. What a bun fight!!!! Fried eggs were rubbery and bacon was hard. It was madness trying to get my... More

Was this review helpful? Yes
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for taking the time to post a review on your stay with us at Premier Inn London Gatwick Airport North Terminal. I am pleased to hear that you had a comfortable bed, a quiet room and good air conditioning. I do apologise for the bad experience you encountered in the restaurant for breakfast, this is not the usual... More

Berkshire
Top Contributor
71 reviews 71 reviews
37 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed here after a late landing in from Malta (driving not being an option due to drinks enjoyed during the day/flight). The hotel is easy to find (walk straight out from arrivals, and there it is). Check in was quick and easy (there were many self service terminals set up in reception but we were assisted by the staff... More

Was this review helpful? Yes
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for your review on your recent stay with us at Premier Inn London Gatwick Airport North Terminal. I am delighted that you enjoyed your stay with us, and found our rooms clean and very comfortable, its great to hear that you also found our check in experience to be both quick and easy. I am also delighted that... More

Edinburgh, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 15, 2014

Had to stay overnight to catch an early flight and checked in late but no problems - didn.t have time to sample any of the dining facilities but the room was clean comfortable reasonable price and excellently located for the north terminal. Apart from a problem with the drinks machine which wouldn't give out any water as I think it... More

Was this review helpful? Yes
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal), responded to this review

Thank you for your review on your recent stay with us at Premier Inn London Gatwick Airport North Terminal. I am pleased that you found our hotel to be reasonably priced, with an excellent location and our rooms clean and comfortable. I am also pleased to hear that your check in experience was good. I do however apologise that our... More

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Additional Information about Premier Inn London Gatwick Airport (North Terminal)

Address: Northway | Gatwick North Terminal, Horley RH6 0PH, England
Phone Number:
Location: United Kingdom > England > Surrey > Horley
Price Range (Based on Average Rates): $$
Number of rooms: 630
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