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All 29 Horley B&Bs / inns

Days Hotel Gatwick

3.0 of 5 Small Hotel   |   34 Bonehurst Road, Horley RH6 8QG, England
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Ranked #25 of 29 Horley B&B and Inns
A recent review
4 of 5 stars reviewed 3 days ago
CharWalden London
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498 reviews from our community

Traveler rating
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    126
    70
    130
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118
233
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36
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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UK
1 review
1 of 5 stars Reviewed yesterday NEW

This is my 3rd time (and my last) ever time i have used the Hotel there is a problems. The first they left my car interior lights on .flat battery 2 hour wait for rac Jan 2014 2 They gave me a room already occupied .when i told reception they said itwas not possible After a lot of arguing they... More

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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am currently at this hotel now. My partner and I checked in this evening, we booked through a company called "Holiday Extras". The deal was- 1 nights stay at Days and 8 days parking at Airparks Gatwick for £61.99. Check in was great and fast. Staff are extremely polite and helpful. Based on the other reviews I have read... More

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northampton
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Stayed at either end of a weeks holiday. Staff are incredibly rude and argumentative. Car park is a potholed muddy mess. No hot water or bath plug. The website information is untrue( it states that return transfer is complimentary. It's not. ) when we called for the return mini bus we were told it was too late .. although still... More

Was this review helpful? Yes 1
Northampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel was adequate for a stopover before flying out of Gatwick. Room was clean and comfortable but the service from the staff was not great. Had an Indian meal and the food was good but the server was very poor.

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Toronta
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Yep I can agree on all the poor reviews. I arrived at reception with a full blown row going on between manager and a guest, got to my room no hot water and TV not getting reception. Bed was ok and clean o was tired and went to sleep and out at 5 am. Room next door I could hear... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Satisfactory room but customer service non existant. Shower was broken. Worst of all was the deceit they showed by not making it clear that for some incredible reason breakfast is considerably more expensive if you don't book it BEFORE checking-in. The first you see of this rule is when you read the information in the room HAVING ALREADY CHECKED-IN. There... More

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1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Incredibly rude man driving the transfer bus. I was told that I would need to pay for a taxi as the transfer bus was full. When I suggested they ought to make this potential extra cost clear on their website this was not taken well. Room stank of damp/mould/sweat - it may be budget but manners are free and a... More

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Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

2 rooms booked for 1 night prior to flying to Florida. Read other reviews and chose to ignore the bad ones, WRONG!! Ignored on arrival at reception, ok not the best start, paid for a 4 person dinner deal, canceled by the hotel and told we would be getting a 3 course Buffett instead, didn't realise that would be with... More

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Buckingham, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I would not stay here again the car park was like a lake when I returned.The bus to the airport was very dirty inside and out.Someone had written please clean me in the muck inside perhaps they should.The room was ok but the whole place seamed uncared for.

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Crawley, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Rooms tidy and clean BUT, shower took 10mins to heat up, then was impossible to adjust to anything other than scorchingly hot or freezing cold. No TV reception and no effort to cure, however wi-fi free and strong. Reception unmanned, if you want a free breakfast just walk in as no guest was checked at all. Get to breakfast early... More

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Additional Information about Days Hotel Gatwick

Address: 34 Bonehurst Road, Horley RH6 8QG, England
Phone Number:
Location: United Kingdom > England > Surrey > Horley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Hotel Gatwick 3*
Number of rooms: 73
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