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Airport Inn Gatwick

Longbridge Roundabout | Gatwick, Horley RH6 0AB, England (Formerly Gatwick Moat House)
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1 room 1 adult
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883 Reviews from our TripAdvisor Community

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Weston super Mare, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was close to the airport and was exactly what we needed for our stop over before an early flight. The receptionists were helpful and friendly. The parking was easy and under cover for the week we were away. The room was tidy and clean and totally fit for purpose. The shower was a disappointment but we ate in... More 

Helpful?
Thank nanpb
wiltshire
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were working in area so fine for this. Depends what you are looking for.....holiday, bed for the night etc Clean and fine for the odd night away. Breakfast was steep but was told that it was very good.

Helpful?
Thank mandydk
Oundle
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We weren't expecting much at 45 quid a night, but this place still managed to disappoint. It's advertised as having parking. It does, but they charge you seven quid for it. The food was the clincher though. I had a burger (£13). It was so dry and tasteless it made McDonald's look like haute cuisine. And the chips were cold.... More 

Helpful?
Thank willholmania
Jack C, Manager at Airport Inn Gatwick, responded to this review

Dear willholmania Thank you for taking time to review your recent stay at the Airport Inn Gatwick. I am really sorry you did not enjoy your stay and were disappointed with the quality of your food. I will pass your comments to my head chef and F&B manager for further investigation. Please be informed that the high quality of our... More 

Surrey, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Lobby was very nice. Bar was too small not enough seating had to sit in kids area. We didn't eat in the restaruant but it looked out of date and very unwelcoming but the menu looked good. The room could have been a bit bigger. Towels were far too small. And it said there were spares but there weren't. TV... More 

Helpful?
Thank Ben B
london
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in was quick.Room was average.Bathroom needs fresh mastic around bath urgently.Some dust in evidence also in bathroom.Good double glaze. Had bar food and drinks during evening.Ok but fries were cold. Barmaid very agreeable and friendly,apologized and offered an alternative which we declined. Builders in work clothes drinking at bar which was odd in my thinking. Did not take breakfast... More 

Helpful?
Thank gerard h
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Where I live, this type oh hotels are intended for casual "couple meetings". Bad rooms, uncomfortable, very old furniture, really old bath, dirty. It remembers to seventhies but bad kept. WIFI? What WIFI.... The bandit horse is faster. Customers profile addecuated to its capabilities. Sure I will not back!

Helpful?
1 Thank Javier S
Jack C, Manager at Airport Inn Gatwick, responded to this review

Dear Javier Thank you for taking time to reviewing your recent stay at the Airport Inn Gatwick. I am really sorry you did not enjoy your stay. I will forward your comments to my team for further investigation. I would like to ensure you that high level of customer service and bedroom cleanliness is always are main priority. Kind regards More 

Surrey, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The room could do with a lick of paint, but other than that everything was exactly as you would expect... and unlike the travelodge next door it was lovely and warm and very quiet. I would stay again.

Helpful?
Thank Jacqui P
Dunstable, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in before family holidays in December. Nice clean room and lovely bunk bed for our 5 year old. Not noisy at all. Easy to get to and parking available in the hotel car park. Clean bathroom. Extremely helpful staff. The only concern is that the air conditioning was not working, window can't be opened so it was hot inside... More 

Helpful?
Thank Petra C
Jack C, Manager at Airport Inn Gatwick, responded to this review

Dear Petra Thank you for your review and I am happy to read that everything was to your liking. I will share your comments with the team. I hope to welcome you to the hotel again. Kind regards More 

Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I had booked my usual hotel for my return from holiday but the Manager informed me that they were going to be shut for refurbishment. However he phoned up a sister hotel and booked me in at my usual rate. When I arrived I pleasantly surprised at how smart and clean it was. It has been recently refurbished and they... More 

Helpful?
Thank Ronnie B
Jack C, Manager at Airport Inn Gatwick, responded to this review

Dear Ronnie Thank you for your review and I am happy to read that everything was to your liking. I will share your comments with the team. I hope to welcome you to the hotel again. Kind regards More 

Portsmouth, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped here before catching an early flight the following morning... Really easy to get to and from (even at 0500 in the morning!) on the shuttle buses. Staff were really friendly and the bar area is more than sufficient to get yourself something to eat and drink (at reasonable prices!) before bedding down for the night!

Helpful?
1 Thank Vicki M
Jack C, Manager at Airport Inn Gatwick, responded to this review

Dear Vicki Thank you for your review and I am happy to read that everything was to your liking. I will share your comments with the team. I hope to welcome you to the hotel again. Kind regards More 

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