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All 10 Horley hotels

Holiday Inn London-Gatwick Airport

3.0 of 5 Hotel   |   Povey Cross Road, Horley RH6 0BA, England
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Holiday Inn London-Gatwick Airport
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Ranked #5 of 10 hotels in Horley
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891 people have reviewed this hotel

Traveler rating
    188
    384
    212
    63
    44
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191
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I pre booked to stay here the night before my flight along with parking for my car while I was on holiday. I made my booking through holidayextras.com & got a deal costing around £100 for one nights stay & 13 days parking. There was a car parking space available on arrival & it was explained to me my car... More

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Cardiff
Contributor
19 reviews 19 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel the night before, and night after our holiday. We also used the parking service. Although we waited for 10-15 mins to check-in as the hotel was quite busy, the service we received from every member of staff was fantastic. Everybody knew exactly what they were doing and were able to deal with any enquiries or... More

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Scot in England
Top Contributor
144 reviews 144 reviews
54 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We pre-booked a standard double room at £109 inc 8 days parking, with the possibility of upgrading to an Executive room for £10 more, instead of the usual £15, if one was still available. There was, and we did, though not sure what extra we got for the extra £10. Bathrobes – one old, and one thick, (which we didn’t... More

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Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for one night before our flight and parked our car for 4 nights. Pleasant room at the front of the hotel which was surprisingly quiet. Frequent bus to the airport costs £6.00 per person return. Car was easy to find on our return. Only complaint would be the long queues at the reception desk to check in and check... More

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Newbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I got this room at a great price the day before I arrived. I was pleasantly surprised at the room and service I received for the price. I had a twin room which was spacious and the bathroom looked immaculate. I was in a room at the front of the hotel but I didn't hear any noise from outside. I... More

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London
Senior Contributor
48 reviews 48 reviews
41 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night as we had a really early flight from Gatwick. The rooms are comfortable and standard plus we got a good deal. There is a bar and restaurant on the ground floor that was quite busy and looked ok. The bus to the terminals comes every 10mins. The £3 per person charge is steep but it... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear JMacL0nd0n Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport and for you positive comments regarding the rooms. We do have many deals on our Park, Stay and Go packages, I am sure you would be pleasantly surprised at the cost should you want to book this next time you stay. We... More

Harrow, Middlesex, Uk
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 1 night as outbound trip for early flight and charges included 14 nights parking. Prices a little high for what you get and room size small but I had to balance this out with return taxi fare had I not driven my car. Shuttle costs to airport are additional but for what you pay this should be included... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear ynotme45 Thank you choosing to stay at the Holiday Inn London-Gatwick Airport and for taking the time to write your review following your recent stay with us. I would like to sincerely apologise if your car was not parked near the front of the hotel ready for you to collect. We have four pick up zones in the hotel... More

Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked for airport - Reception staff are amazing but totally snowed under by volume & complexity of the parking scheme with 2-3 on at one time when needs 5 at minimum ( used hotel for outbound & return flights and took 40 mins to get checked-in on both occasions) Please note your car is moved 3 miles offsite offsite and... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear kevin p Thank you for your review of the Holiday Inn London-Gatwick Airport and for your lovely comments regarding the Reception and Restaurant Staff. We are very sorry for the delay in being checked in; I will take valuable comments up with the Front Office Manager. I will also take your comments regarding the car parking up with our... More

Brigg, United Kingdom
Top Contributor
60 reviews 60 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing special, rooms were clean, food was Ok if not a bit expensive, check in was quick, check out quicker and the shuttle to the airport was good if not a bit expensive for what it is. I would use it again if flying from Gatwick.

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear James B Thank you for taking the time to write your review and for choosing to stay at the Holiday Inn London-Gatwick Airport. We are delighted you would stay with us again and look forward to welcoming you back. Kind Regards Catherine James More

Senior Contributor
29 reviews 29 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here at the start and end of a two week holiday abroad. The large room we stayed in (there were four of us, two adults and two kids) was clean and provided adequate space for the one night. Reception staff were friendly and very helpful (we needed a wheelchair on the return journey and this was no problem... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Not_that_Potter Thank you for taking the time to write your review on Tripadvisor following your recent stay with us and for your positive comments regarding the Reception staff. We are delighted you enjoyed both your stays with us and we do hope that you will choose to stay with us again in the future. We look forward to welcoming... More

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Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Phone Number:
Location: United Kingdom > England > Surrey > Horley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 
Number of rooms
210

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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