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All 10 Horley hotels

Holiday Inn London-Gatwick Airport

3.0 of 5 Hotel   |   Povey Cross Road, Horley RH6 0BA, England
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Ranked #5 of 10 hotels in Horley
A recent review
3 of 5 stars reviewed 5 days ago
JMacL0nd0n London
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886 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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London
Senior Contributor
48 reviews 48 reviews
41 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here one night as we had a really early flight from Gatwick. The rooms are comfortable and standard plus we got a good deal. There is a bar and restaurant on the ground floor that was quite busy and looked ok. The bus to the terminals comes every 10mins. The £3 per person charge is steep but it... More

Was this review helpful? Yes 1
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear JMacL0nd0n Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport and for you positive comments regarding the rooms. We do have many deals on our Park, Stay and Go packages, I am sure you would be pleasantly surprised at the cost should you want to book this next time you stay. We... More

Harrow, Middlesex, Uk
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for 1 night as outbound trip for early flight and charges included 14 nights parking. Prices a little high for what you get and room size small but I had to balance this out with return taxi fare had I not driven my car. Shuttle costs to airport are additional but for what you pay this should be included... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear ynotme45 Thank you choosing to stay at the Holiday Inn London-Gatwick Airport and for taking the time to write your review following your recent stay with us. I would like to sincerely apologise if your car was not parked near the front of the hotel ready for you to collect. We have four pick up zones in the hotel... More

Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked for airport - Reception staff are amazing but totally snowed under by volume & complexity of the parking scheme with 2-3 on at one time when needs 5 at minimum ( used hotel for outbound & return flights and took 40 mins to get checked-in on both occasions) Please note your car is moved 3 miles offsite offsite and... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear kevin p Thank you for your review of the Holiday Inn London-Gatwick Airport and for your lovely comments regarding the Reception and Restaurant Staff. We are very sorry for the delay in being checked in; I will take valuable comments up with the Front Office Manager. I will also take your comments regarding the car parking up with our... More

Brigg, United Kingdom
Top Contributor
60 reviews 60 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing special, rooms were clean, food was Ok if not a bit expensive, check in was quick, check out quicker and the shuttle to the airport was good if not a bit expensive for what it is. I would use it again if flying from Gatwick.

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear James B Thank you for taking the time to write your review and for choosing to stay at the Holiday Inn London-Gatwick Airport. We are delighted you would stay with us again and look forward to welcoming you back. Kind Regards Catherine James More

Senior Contributor
28 reviews 28 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here at the start and end of a two week holiday abroad. The large room we stayed in (there were four of us, two adults and two kids) was clean and provided adequate space for the one night. Reception staff were friendly and very helpful (we needed a wheelchair on the return journey and this was no problem... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Not_that_Potter Thank you for taking the time to write your review on Tripadvisor following your recent stay with us and for your positive comments regarding the Reception staff. We are delighted you enjoyed both your stays with us and we do hope that you will choose to stay with us again in the future. We look forward to welcoming... More

Gateshead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Not the easiest of hotels to find but very well suited our needs of airport parking and an overnight stay prior to flying I thought the total package quite competatively priced It was very very busy but to be expected at what was the height of the holiday season

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Eva T Thank you for choosing to stay at the Holiday Inn London-Gatwick Airport and for taking the time to write your review following your recent stay with us. We do hope that we can look forward to welcoming you back again in the future. Kind Regards Catherine James More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel through Holiday Extras as it seemed to offer great value for an airport parking package including breakfast for my husband and I. Unfortunately on arrival the hotel hadn't received the memo about our date change - fortunately I had my confirmation to hand and we were placed in a disabled room. We were planning to do... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Caroline F Thank you for choosing to stay at the Holiday Inn London-Gatwick Airport and for taking the time to write your review following your recent stay with us. I do sincerely apologise that the charge for the bus was not clear on your booking; we will take that up with Holiday Extras for future bookings. The shuttle bus... More

Melbourne, Australia
Top Contributor
369 reviews 369 reviews
75 hotel reviews
202 helpful votes 202 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the 3rd Holiday Inn we've stayed at in the last fortnight (Coventry and Bath being the other two) and once again, no surprises... a comfortable room, decent food, a reasonable rate and reasonably professional staff. Even though they are branded Holiday Inn, I think this chain is more suited to a one night stopover - on the way... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear panther029 Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport and for your positive comments regarding the room, food and rate. I do hope that we met your expectations and we can look forward to welcoming you back again in the future. Kind Regards Catherine James More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We looked around for parking and overnight hotel at Gatwick at short notice. There were a number of places a bit further away from Gatwick that were a bit cheaper but we had an early flight and with 2 small kids, even an extra 1/2 hour in bed in the morning makes life easier! The Holiday Inn came up at... More

Was this review helpful? Yes 1
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Phil A Thank you for taking the time to write your review on Tripadvisor and for your positive comments regarding our friendly staff. I would like to explain, that we do have rooms with 2 single beds for a family. However you do need to book these rooms well in advance if you require that specific room type. With... More

Brisbane, Australia
Top Contributor
85 reviews 85 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located in a very convenient location to Gatwick Airport. There is also a shuttle bus that transports regularly to the airport for a small fee. The rooms were comfortable and had all the basic amenitites. The staff were very friendly and helpful, and the restaurant down stairs serves lovely meals. The only down side was that there... More

Was this review helpful? Yes
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear JJYTraveller, Thank you for your review following your recent stay at The Holiday Inn London Gatwick and for your positive comments regarding the comfort of your room, the restaurant and our friendly staff. In case you didn’t know we now offer free WiFi to all IHG Reward Club members which you can sign up for on the website. I... More

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Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Phone Number:
Location: United Kingdom > England > Surrey > Horley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 
Number of rooms
210

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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