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All 10 Horley hotels

Holiday Inn London-Gatwick Airport

3.0 of 5 Hotel   |   Povey Cross Road, Horley RH6 0BA, England
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Holiday Inn London-Gatwick Airport
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67%
Ranked #5 of 10 hotels in Horley
A recent review
4 of 5 stars reviewed 2 days ago
janjan05 Darwen, United Kingdom
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863 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
Darwen, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Used this hotel as a stopover at Gatwick airport. Convenient for the airport, can use their parking for an additional cost. Parking overnight was easy and also a few local eateries within a half mile radius. Check in was easy and rooms were clean comfortable and we got a good night's sleep before our flight. Would definitely recommend !

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Caerphilly
1 review
2 of 5 stars Reviewed 2 days ago NEW

Upon returning from Egypt early hours on Wednesday morning, we were greeted with a big smile and had excellent service by the receptionist. We booked the hotel as we landed at 1am and wanted to get some sleep before a 4 hour drive back to Wales. When we found out check out was at 12pm, we were so relieved as... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear KateStewart90, Thank you for taking your time in filling out a review following your recent stay at The Holiday Inn London Gatwick. We are pleased that you found the service at reception fantastic although we will take your other comment regarding housekeeping in to account. Thank you for bringing this to our attention. We always try our best to... More

Aix-en-Provence, France
Top Contributor
60 reviews 60 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A great hotel because, as other reviewers have said, is all about the staff. They cannot do too much for you here, especially the reception staff who, despite the pile of people often in front of them, which quickly disappears, made me feel warm and welcome, and very special. I had to extend my stay due to travel, and the... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear IslandAmber, Thank you for taking your time in filling out a positive review following your recent stay at The Holiday Inn London Gatwick. We are pleased that you were satisfied with the quick room service, the friendliness of the staff and that your overall experience was a success. We do look forward to welcoming you back again soon. Kindest... More

Yeovil, Somerset
Top Contributor
126 reviews 126 reviews
54 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Fairly standard sort of hotel, good, clean and comfortable rooms with everything you could need. Slept and ate well, so no real complaints at all. Obviously, it caters for one night transits before flying out so expect lots of tired people and luggage everywhere for check in/out but no real problem. So having said all that, I would really like... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear SomersetSpud, Thank you for taking your time to fill out a review for The Holiday Inn London Gatwick and for your positive feedback regarding the friendliness & helpfulness of the staff. We are glad that you enjoyed your stay and hope to welcome you back sometime in the near future. Kindest Regards, Lauren Slade More

Northwood, United Kingdom
Top Contributor
129 reviews 129 reviews
54 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for 1 night prior to a flight out. I parked my car overnight and that appeared safe and there were plenty of spaces, despite the fact I arrived late. The room was a little old fashioned but think that was because of the decor rather than actual age. The bed was comfy, the room was very quiet... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Aks120LasVegas, Thank you for your positive feedback following your recent stay at The Holiday Inn London Gatwick. We are pleased that you were satisfied with the car parking facilities, the friendliness of the staff and that your overall experience was a success. We look forward to welcoming you back sometime in the near future. Kindest Regards, Lauren Slade More

Bury St. Edmunds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 1 week ago

We were sharing a family room and one bed was a sofa bed - now, I've slept on a few before and they are usually OK but unfortunately the same could not be said for this one. The metal frame was uneven such that your head was lower than your feet causing severe uncomfort. We were so displeased we went... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear TheLatteGirl, Thank you for your feedback following your recent stay at The Holiday Inn London Gatwick and positive comments regarding the food quality & staff. We are very sorry to read of the problem that you encountered during your stay but we were pleased to see that you were refunded some money as a gesture of good will. We... More

Warwickshire
Top Contributor
121 reviews 121 reviews
120 hotel reviews
233 helpful votes 233 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night at this hotel in June 2014 prior to flying out of Heathrow Airport for a short holiday. We have stayed here many times before on their Park, Stay & Go scheme which gives you car parking and rewards you with price reductions on the cost of the room and some extras the more times you... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Annathetraveller, Thank you so much for taking the time in filling out a fantastic review following your recent stay at The Holiday Inn London Gatwick. We are very pleased that you enjoyed your stay and that you found our facilities and staff a success. We do look forward to seeing you here again in September. Kindest Regards, Lauren Slade More

Valencia, Spain
Top Contributor
221 reviews 221 reviews
44 hotel reviews
378 helpful votes 378 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a typical, old Holiday Inn, but it's had a makeover and I can't find anything serious to find fault with. The location is brilliant, 5 minutes South Terminal with buses every ten minutes. Huge car park behind with direct access to hotel. Reception friendly and efficient. Nice bar. Good sized rooms with all life's little necessities. Very comfy... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Pedroofpobla, Thank you for taking time to fill out a positive review for The Holiday Inn London Gatwick. We are glad that you found the overall experience a success and we hope you welcome you back sometime in the near future. Kindest Regards, Lauren Slade More

Nottingham, United Kingdom
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Used some avios points for 4 days parking and an overnight stay before flying out at 6am the next morning. This was my first stay at this holiday inn as I normally stay at the one at Worth or at the Hilton at the airport but this seemed good value with the parking. We arrived at 10.30pm ready for bed.... More

Was this review helpful? Yes 1
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Dwain_Pipe, Thank you for your feedback following your recent stay at The Holiday Inn London Gatwick. We are pleased that you were satisfied with the low cost parking facilities and pleasantness of the staff. We are very sorry that you were disappointed with you first impression, thank you for bringing this to our attention and we will make sure... More

London, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel a few times now and like it because it is very convenient for Gatwick. It is up to the Holiday Inn bran standards and we found the food exceptionally good. The room given to us was roomy and clean, with the bed being very comfortable. I would not judge this hotel on the views as... More

Was this review helpful? Yes 1
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear MPB999, Thank you for your great feedback regarding your recent stay at The Holiday Inn London Gatwick. We are pleased that you were satisfied with the food, cleanliness and felt comfortable during your stay. We hope to welcome you back in the future. Kindest Regards, Lauren Slade More

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Additional Information about Holiday Inn London-Gatwick Airport

Address: Povey Cross Road, Horley RH6 0BA, England
Phone Number:
Location: United Kingdom > England > Surrey > Horley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
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Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 
Number of rooms
210

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