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All 11 Horley hotels

Holiday Inn London-Gatwick Airport

3.0 of 5 Hotel   |   Povey Cross Road, Horley RH6 0BA, England
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Holiday Inn London-Gatwick Airport
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Ranked #5 of 11 hotels in Horley
A recent review
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782 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a one night stay here before we caught a flight from gatwick. It's a lovely hotel, great staff and rooms. The only downside is the cost of drinks in the bar. It was over £9 for a large glass of wine. If staying check out the tapas restaurant in the nearby town which is approx 3 miles away.... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Johainsworth Thank you for taking the time to write your review on Tripadvisor following your recent stay at the Holiday Inn London-Gatwick Airport. We are very pleased you enjoyed your stay with us and managed to visit the local town and restaurant. We do hope we can look forward to welcoming you back again in the future. Kind Regards... More

Flitwick
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

stayed for one night prior to flying out and booked my car to be left for 9 nights. Reserved a table for dinner and when we cam to the restaurant we were told there were no tables as guests just walk in and sit down without reservations and the staff can't ask them to leave. So don't bother making a... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear PaulPatch_11 Thank you for taking the time to write your review following your recent stay with us. We are so very sorry to hear of the problems you encountered during and following your stay with us. I understand that Gabriela Leon has been in contact with you and has started an investigation. If we can be of any further... More

Wales
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night before a flight to Brussels. Check in procedure leaves a lot to be desired. There are several forms to sign, meaning a long queue develops. Room was ok with plenty of hot water and tea making facilities. As we arrived fairly late, we decided to eat in the pub as opposed to the restaurant.... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Helenlouise3 Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport. I would like to take this opportunity to apologise for the problems you encountered during your check in, I will take this up with our Front Office Manager. I am so sorry that you found the food and drinks in the bar... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed here before and with an early flight decided to do so this time. As always, it was great. Excellent, efficient staff and clean and comfortable room; just what you need before going on holiday! The food was also very nice, however quite pricey. Would not hesitate to stay here again.

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Ann Maria L Thank you for your very positive review of the Holiday Inn London-Gatwick Airport. We are delighted you enjoyed your stay. We look forward to welcoming you back. Kind Regards Catherine James More

Berkshire, England
Top Contributor
92 reviews 92 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here for a night before flying. There was a car park behind it but it was not easy getting the luggage and children in as we had to first get a trolley form the other side of the hotel then go all the way back to the car. We had to get the trolley up and down kerbs... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Squawky1 Thank you for taking the time to write your review on Tripadvisor following your recent stay with us. I would like to take this opportunity to thank you for your positive comments regarding the Hotel, and Staff. I do sincerely apologise for any problems you had when you arrived with your luggage, there are usually trolleys both side... More

Berkshire
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel now for the past 5/6 years when we are flying out from Gatwick. Great price for overnight accommodation and hotel car parking for the duration of your holiday. Car very secure in car park - no worries at all about leaving the car there. Always ready for collection when we return. Lovely reception area/bar/public... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear BerkshireDolly Thank you for your very nice review of the Holiday Inn London-Gatwick Airport. We are very pleased you enjoyed another stay with us. We look forward to welcoming you back. Kind Regards Catherine James More

Christchurch, United Kingdom
Top Contributor
109 reviews 109 reviews
49 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

After a tedious drive from Hampshire on a Friday evening the welcome from the professional staff was excellent at check in and helped us relax. The best service we've had from a British Hotel. We had an upgrade to an executive room (though the room was still on the small side - we travel a lot in the USA). The... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear CherryClift Thank you for taking the time to write your review of the Holiday Inn London-Gatwick Airport. It is always encouraging for both staff and Management to read such positive comments. We look forward to welcoming you back again in the future. Kind Regards Catherine James More

Leeds, United Kingdom
Top Contributor
153 reviews 153 reviews
48 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Holiday Inn before flying off on a cruise. We had a night at the hotel and parked the car for a very good price. It felt reassuringly good to leave the car there as the staff are so professional. The room was spacious and we had a good nights sleep before the flight. We ate at... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear jennyandmike Thank you for taking the time to write your very nice review of the Holiday Inn London-Gatwick Airport and for your positive comments about the Hotel, Staff and Restaurant. We are very pleased you enjoyed your stay with us. We look forward to welcoming you back again in the future. Kind Regards Catherine James More

London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 1 night before flying to US.The staff were great throughout our stay very friendly and efficient .Rooms were clean and comfortable .We ate in the restaurant which was great ,not gourmet but a good variety of fresh dishes and again the waiter was great..We parked our car as part of the deal for 10 nights which was... More

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Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Lesley W Thank you for taking the time to write your review on TripAdvisor following your recent stay at the Holiday Inn London-Gatwick Airport. I would like to take this opportunity to thank you for your positive comments regarding the Hotel, the staff. We are delighted you enjoyed your stay with us; we look forward to welcoming you back... More

Nottingham, United Kingdom
Top Contributor
58 reviews 58 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here many times when flying from Gatwick. We always use their 'Park and Fly' package and like the fact that cars are parked on site. The rate is reasonable for the area, although breakfast is a little expensive at £15.95. Rooms are comfortable and staff always efficient

Was this review helpful? Yes
Catherine J, Guest Relations Manager at Holiday Inn London-Gatwick Airport, responded to this review

Dear Notts1234 Thank you very much for your nice review of the Holiday Inn London-Gatwick Airport. I would also like to thank you for your positive comments regarding our rooms and staff. I would like to take this opportunity to explain that we do have cheaper options for breakfast if you purchase the night before. We are very pleased that... More

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Additional Information about Holiday Inn London-Gatwick Airport

Also Known As:
Holiday Inn Gatwick Airport Hotel Horley
Holiday Inn Gatwick Airport Hotel
Gatwick Airport Holiday Inn
Holiday Inn Horley
Horley Holiday Inn
Holiday Inn Gatwick
Address: Povey Cross Road, Horley RH6 0BA, England
Phone Number:
Location: United Kingdom > England > Surrey > Horley
Amenities:
Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 11 hotels in Horley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London-Gatwick Airport 3*
Official Description (provided by the hotel):
The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more   less 
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