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All 23 Horley B&Bs / inns »

Cumberland House Gatwick

39 Brighton Rd, Horley RH6 7HH, England
Hotel amenities
Ranked #4 of 23 Horley B&B and Inns
4.5 of 5 stars 198 Reviews
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198 reviews from our community

What travelers say about this B&B/inn
  • Full english(4)
  • Very comfortable(4)
  • Good night(4)
  • Great start(3)
  • Early flight(3)
  • Clive Carmel(3)
  • Comfortable bed(3)
  • Breakfast room(3)
  • Next morning(3)
  • Would thoroughly recommend(3)
Traveler rating
    156
    27
    5
    3
    7
Only show reviews for Family (47) | Couples (92) | Business (5)
Date Rating
ladyjacqm
bristol
Senior Contributor
33 reviews
70 helpful votes
5 of 5 stars Reviewed January 28, 2012

After discovering this place last January as a solo traveller, I decided to use it again with my family. They loved it as much as me. As usual, Clive is calm, quiet and efficent and Carmel very welcoming. Even when busy they both have time for a chat and are genuinely interested in their guests. Beds are comfortable and even... More

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kelly t
Exeter, United Kingdom
1 review
1 helpful vote
1 of 5 stars Reviewed January 25, 2012
1
person found this review helpful

We have stayed at the cumberland a couple of times before ,and all ways find the acommadation to be very good ,clean tidy and handy you can leave your car in safe hands HOW WRONG WE WERE on retunring from are two weeks in the sun in the small hours of the morning only to find our car with a... More

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carmel farquhar, Owner at Cumberland House Gatwick, responded to this review
February 7, 2012

Whilst we have every sympathy with Mr T, neither Clive or I did any damage to his car. At Cumberland House we take extreme care of all the cars parked on our property and are very upset for Mr T that he believes we would damage his car in any way. At Cumberland House we park every guest’s car on-site.... More

jjaybe
wiltshire
2 reviews
5 helpful votes
5 of 5 stars Reviewed January 22, 2012

Just back from the Cumberland House. This place is a gem and the service is second to none. We look forward to staying there and always go to the Six Bells for our evening meal. You can relax and have a drink as its only a short walk away. Thank you Carmel and Clive. We have stayed several times and... More

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Jamie J
Port of Spain, Trinidad
1 review
4 of 5 stars Reviewed January 11, 2012

I had an overnight in Gatwick in transit before a long flight to the Caribbean. I arrived late at night, and Cumberland was quite prompt in collecting me from the airport. The rooms were very clean, cozy and quite warm. After a nice cup of tea (everything you need for a great cup was provided in the room), I had... More

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jostorm1957
West Yorkshire
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

I stayed here two nights and have to say that I very much doubt anyone could find a better b&b to stay in, at least not on this planet. From the extensive and freshly cooked 5 * breakfast to the comfortable beds, big fluffy towels, shampoo and conditioner in the bathroom (in bottles, not those measly sachets!) and newly refurbished... More

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Brecon4
Wales
Contributor
11 reviews
12 helpful votes
1 of 5 stars Reviewed January 3, 2012
2
people found this review helpful

Clive was rude and abrupt. The B&B is on a very busy main road so very noisy all night. There wasn't enough hot water for us to have a shower in the morning as other guests were using the facilities and it was too much of a drain on the system. The Airport transfer was chaotic due to Clives' lack... More

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Vivienne2011
Chelmsford, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed December 22, 2011
1
person found this review helpful

This was our first time at Cumberland House, and it will not be the last. We had a huge family room with en-suite bathroom and fabulous shower. I can honestly say that the breakfast was the best I have ever had in any hotel. A complete bargain with parking included for 2 weeks. Plus a free taxi service to and... More

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geotravel1
Raleigh, North Carolina
Reviewer
4 reviews
4 helpful votes
1 of 5 stars Reviewed December 19, 2011
2
people found this review helpful

I'm not writing this review based on the room because I was not able to stay in the room due to the cancelation we received about staying at the Cumberland House Gatwick due to an overbooking. My recommendation is to make sure you get a cancelation number if you book with this guest house in Gatwick and there is a... More

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carmel farquhar, Owner at Cumberland House Gatwick, responded to this review
December 28, 2011

This gentleman had a reservation to stay with Cumberland House on June 28th 2011. The reservation was made online using our cumberlandhs.com website. He received an automated response from our ‘On Line Reservations System’ to confirm the reservation which was titled ‘Booking Confirmation’. This is where the problem set in as the gentleman read the words incorrectly as being Booking... More

ShirleyTempleLondon
London
Contributor
14 reviews
10 helpful votes
5 of 5 stars Reviewed December 3, 2011
1
person found this review helpful

On our previous visit this excellent bed and breakfast had upgraded dining room and a visitors sitting room area. This time we found that our favourite room had had a total makeover - new decor and a great new bathroom with 'wet-room' shower . As usual our booking on-line was dealt with very efficiently - we had in fact booked... More

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ralcrs
mettawa,il.
Contributor
18 reviews
7 helpful votes
5 of 5 stars Reviewed November 28, 2011
1
person found this review helpful

My daughter was stranded at Gatwick overnight. I called up and Carmel said she would handle everything...and she did,including leaving lunch to pick her up at the airport. The kid says everything was really great. Thanks Carmel. More

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