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Masslink Guest House

Certificate of Excellence
70 Massetts Road, Horley RH6 7ED, England
Hotel amenities
Masslink Guest House
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Caroline B Oxford, United Kingdom
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92 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (21)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (11)
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Oxford, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Our recent stay with you went really smoothly and we would definitely recommend your service. We used the stay, park and fly deal which was explained on the website and Diane gave us all the information we needed on arrival so that we could get to the airport on time. The room was very adequate for one night and we... More 

Was this review helpful? Yes
Masslink, Owner at Masslink Guest House, responded to this review

Thank you for your review of our guest house and thank you for mentioning the shower (we do know there is a noise problem) and we will be welcoming you back on the 14th September. Kind regards Alan Coombes More 

Banbridge, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Found the owner very nice and helpful. Was staying overnight as had early flight from Gatwick. The cost of taxi included in cost of room. The room was good size with WiFi and great alarm clock. Would use this B&B again.

Was this review helpful? Yes
Masslink, Owner at Masslink Guest House, responded to this review

Thank you for the complimentary review and your generous comments about Masslink Guest House. I do hope you will come to visit us again in the future. Kind regards Alan Coombes More 

Oxford, United Kingdom
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago

Not the best B&B that I've stayed in to be honest and indeed, even in this immediate area, I've stayed in much nicer places. The rooms are not en-suite which was a first for a B&B for me - and totally unexpected also! On hotels.com and Expedia, it didn't mention the shared bathrooms. Price was therefore too high considering this... More 

Was this review helpful? Yes
Masslink, Owner at Masslink Guest House, responded to this review

Thank you very much for your comments regarding your recent stay at Masslink Guest House. We welcome all feedback and although it is never encouraging to receive negative comments this information is vital to us to improve on the quality, comfort and service we offer. We would be more than happy to discuss any further points from you stay if... More 

Washington DC, District of Columbia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked a room here, through Expedia, because I had an early flight out of Gatwick. Although I had a booking receipt from Expedia that said I'd paid I had to resubmit payment when I arrived to Masslink. That check in process was horrific. I'd just spent 20 minutes dragging my luggage through Horley to get to Masslink. When I... More 

Was this review helpful? Yes
Masslink, Owner at Masslink Guest House, responded to this review

Thank you very much for your comments regarding your recent stay at Masslink Guest House. We welcome all feedback and although it is never encouraging to receive negative comments this information is vital to us to improve on the quality, comfort and service we offer. We would be more than happy to discuss any further points from you stay if... More 

North Miami Beach, Florida
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed July of 2015 for an early morning flight. We were able to walk via a beautiful pedestrian footpath in ~25min to the property from Gatwick Airport. Wi-fi is free and the bedroom is a nice size. The property and room are clean and well kept, but the bed could use a swap - not overly comfortable, but also not... More 

Was this review helpful? Yes
Masslink, Owner at Masslink Guest House, responded to this review

Thank you for your review of Masslink Guest House. We were pleased to be of assistance and hope to welcome you back in the future. Kind regards Alan Coombes More 

Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

If you have an early flight from Gatwick then I would recommend this guesthouse. Basic but cosy, breakfast and owners are nice and the area is lovely too. Bear in mind that you may have to share a bathroom.

Was this review helpful? Yes
Masslink, Owner at Masslink Guest House, responded to this review

Thank you for the complimentary review and your generous comments about Masslink Guest House. I do hope you will come to visit us again in the future. Kind regards Alan Coombes More 

cardiff uk
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 26, 2015

Stayed one night as I had missed my train connection due to a flight delay. Good value, clean room, comfortable bed. Also has tea/coffee making facilities in room. Shared bathroom, but this was not a problem as the bathroom was near to my room. Had a free transfer next morning to train station in Gatwick. Would definitely stay again as... More 

Was this review helpful? Yes 1
Masslink, Owner at Masslink Guest House, responded to this review

Thank you for your review of Masslink Guest House. We were pleased to be of assistance and hope to welcome you back in the future. Kind regards Alan Coombes More 

1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 5, 2015

Returned to the Masslink GH at 02:00 to find that our car had been damaged. The damage was a scrap to the front passenger side bumper. I immediately used the intercom to inform Mr Coombes of the damage and was told by Mr Coombes that the car must have already been damaged when we arrived, IT WAS NOT. He then... More 

Was this review helpful? Yes 12
Masslink, Owner at Masslink Guest House, responded to this review

Thank you for your review. One is still awaiting the photographs to back up your complaint. As to how people sleep at night you did not have any consideration when you spent an hour waking my guests for your unjustifiable and as yet unproven remarks Kind regards Alan Coombes . More 

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed May 21, 2015

Great place to stay for my transfer flight. Typical English homely feeling. Good location, nice and clean room and facilities; and good value for the money. The friendly airport shuttle made it also very practical and complete.

Was this review helpful? Yes
Masslink, Owner at Masslink Guest House, responded to this review

Thank you for your review, I am pleased that you enjoyed your stay. Kind regards Alan Coombes More 

Riau Islands Province, Indonesia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 14, 2015 via mobile

I booked masslink because of early flight in Gatwick airport, and it offers airport transfer from the gueathouse to the airport. The house was old, and very homey. For those who wants a british hospitality and nuance, this place giving you that and more. The guesthouse owner was VERY WARM and NICE. She greeted us warmly and tell us about... More 

Was this review helpful? Yes 1
Masslink, Owner at Masslink Guest House, responded to this review

Thank you for your review, I am pleased that you enjoyed your stay. Kind regards Alan Coombes More 

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