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Thistle London Heathrow Hotel

3.0 of 5
Hotel website
Bath Road - Longford, West Drayton UB7 0EQ, England
Thistle London Heathrow Hotel
Best prices for: 1 room 1 guest
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Ranked #9 of 12 Hotels in West Drayton
A recent review
4 of 5 stars Reviewed November 22, 2012
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1,322 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Thistle London Heathrow Hotel
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2012

We were concerned by all the negative reviews that we had read about this hotel. We need not have worried as the room is very good and the staff friendly. The only downside is the price of an evening meal. My advice? Go to the pub five minutes walk up the road!

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south wales
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed November 20, 2012 via mobile

Decided to give Thistle a go this to e as I was flying out early. The location is great but the hotel is very tired. It was clean but the rooms are so old and furniture old and tired.. In all I paid £50 for the night and that's about all I would expect to pay.. Disappointed.

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Travelers are raving about these West Drayton hotels

Somerset
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 20, 2012

Thai Airlines booked us into this hotel after our plane arrived too late to enable us to complete our onward journey in the UK. Checking in was efficient but when walking to our room the corridor and room doors looked a bit tired. Our room was compact but had all the usual facilities though it lacked any means of making... More 

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Portland, Oregon
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 20, 2012

My girlfriend wanted to book us a room near the airport since I was flying in so late. The late check in was no problem and the staff at the front desk and in the bar were friendly. Our room was clean, and we didn't have any problems with noise. I thought the bed was comfortable, but I had just... More 

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Kolkata (Calcutta), India
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 15, 2012

On arriving at London , the Hotel was not too far from the Airport. Check In Process was very smooth. Staff at the Hotel was also friendly and helpful. The buffet at the breakfast was good. Only drawback which i had faced in the Hotel was that , the rooms were too small and cramp. Since i was traveling with... More 

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Gloucester, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 13, 2012 via mobile

Well arrived and very quickly checked in . All good until I found the restaurant ordered main along with bread. I ordered bread....after some time I thought I would like the bread ( specific menu item on menu?) before the main arrived. I was told it will " arrive when it was ready" . Now I realise the girl wasn't... More 

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Chiclana
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed November 12, 2012

After an horrendous trip from Spain involving long delays where I missed all connections that day to my destination I had to stay overnight at Heathrow. I approached the Hotel Desk at Terminal 3 to be told that I could pay 600 to 175 quid for the night thereby cashing in on the problems in New York. As it was... More 

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United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 9, 2012

I have stayed at this hotel several times over the past few years. I am glad to report that the heating in the rooms has been upgraded at long last. Instead of an aircon/heating unit under the window which either didn't work of was switched off by the chamber staff, they have installed air con units which you can control... More 

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Southampton
Contributor
12 reviews 12 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 8, 2012

We stayed at this hotel on the 3rd of Nov as part of a theatre break, we were in a group of 6 ladies and all of us had a great time, the rooms are slightly dated and not large but perfectly adequate for 1 night, our room had a safe and tea and coffee making facilities, some of our... More 

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jorgras, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your encouraging feedback. Your generous indication of our performance will be a source of inspiration to our team and this will encourage us to achieve higher standards of service at all time. I am pleased that you will return next time you go on a theatre package trip. . Our team is always looking forward to welcome... More 

Gloucester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 8, 2012

We stayed at this hotel 3 years ago, but what a different picture now! The staff are mostly Indian, East European, or of Oriental stock -nothing at all wrong in this, but language, understanding and interpretation can be a problem. The rooms are very sparsely furnished an nhjot warm; now, I hate overheated rooms, but these certainly gave me the... More 

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jorgras, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your feedback. I have noted all your concerns and apologise for the inconvenience. Our entire hotel team is hoping to welcome you back in the not too distant future. Kind Regards, More 

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