We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 West Drayton hotels

Thistle London Heathrow Hotel

3.0 of 5 Hotel   |   Bath Road - Longford, West Drayton UB7 0EQ, England
Hotel amenities
Save Saved
You added Thistle London Heathrow Hotel to your Saves list
Thistle London Heathrow Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Booking.com Travelocity
and 4 more sites!
35%
Ranked #10 of 12 hotels in West Drayton
Write a Review

905 people have reviewed this hotel

Traveler rating
    68
    204
    248
    188
    197
See reviews for
81
281
145
227
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ringwood, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

Basic, Comfy, Clean and Tidy, next to terminal 5, Great Value and great view. Booked as a mystery hotel, although not difficult to work out what the hotels are. 16 nights parking plus one night stay in Easter half term was only £105. Only hotel to have access to Pod passenger transfer which was ideal, short walk straight into pod... More

Was this review helpful? Yes
Oxfordshire UK
Contributor
15 reviews 15 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

What a disappointment, aggressive reception staff and a very tired hotel. Needs an upgrade and also pleasant reception staff. My booking was hotel with parking at hotel for duration of our holiday! I was told that as my flight didn't arrive until 4pm I would need to pay more money as the rate only covered morning flight arrivals and so... More

Was this review helpful? Yes
Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I must admit, I read a few reviews after making this booking, so was left wondering what to expect when we checked in. Well, I really dont know where to start. Planned two days plane spotting with an overnight at the Thistle, chosen for its viewing terrace and proximity to the airport. The views were unbelievable (we were lucky in... More

Was this review helpful? Yes
Ruthin, United Kingdom
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was used for an overnight before early flight. It had no lift to the rooms and no one to help with heavy cases. The corridors and public places look dated and worn. Rooms were adequate. Basically over priced and better off in a travelodge - at least u know what u get

Was this review helpful? Yes
Michael H, Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for taking the time to leave your comments. We have a full corridor refurbishment program that begins at the end of May and should irradiate the tiredness you mention. It’s a shame you didn’t have time to have breakfast we have invested in this area recently and are receiving some great feedback. In addition this provides the opportunity... More

Caerphilly
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I recently stayed at the Thistle near T5 for 4 nights as I was on business in the area. I found the place to be perfectly reasonable as I had included breakfast, evening meal and parking in my overall rate. The twin room (212) was clean, comfortable and I slept very well which I don't usually plus the WiFi is... More

Was this review helpful? Yes
Michael H, Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your comments and the great review title! I will look into the issue you mention with tap as soon as possible. The tea bag standard is English breakfast I will make sure that by the 28th the Head housekeeper reminds his team of this. I am glad you enjoyed your stay and found it value for money. We... More

cornwall
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

my wife and I stayed at the Thistle on the 4th April prior to a flight to Miami. We have stayed here before on a couple of occasions and have always found it to be worth while. this occasion met our expectations once more. We had a good deal for one night including nearly 2 weeks parking on site which... More

Was this review helpful? Yes
Michael H, Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for your review. Firstly please let me assure you that the hotel does not profit from POD journey sales. All of this is recorded and paid to the operator. Of course we have the benefit of the POD as a key selling point. The breakfast at £10 is a pre paid rate and should be offered at check... More

london
Top Contributor
84 reviews 84 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked for a night before a flight out of terminal 5. It's worth staying here just to ride the pod! We ate in the bar overlooking the runway. This was fun and the food was good. Our room was small but exactly what you need as a stopover. The place does need an upgrade but for the price it's... More

Was this review helpful? Yes
Michael H, Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for your great review. Your mention of your stay being value for money is particularly important to us, we feel building a business with genuine integrity will pay back our guests in the long term. I am glad you enjoyed the view from the restaurant. I hope your saw the planes landing that’s a better view than them... More

Bangi, Malaysia
Contributor
15 reviews 15 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

We decided to spend a night here since we arrived late at night. Overall, ok. However, the shuttle service charge was too high for less than 5 minutes ride. If convenience is what you want, this hotel can offer that

Was this review helpful? Yes
Michael H, Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your recent review. I am pleased you found the hotels close location to Terminal five favourable. All POD ticket sales are collected on behalf of the operator. The hotel does not profit at all from these sales. Next time your here you must check out the views of the Northern runway from the terrace next to the restaurant.... More

London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel rooms are badly needing renovated. I had paper hanging off the wall in my room. Bathrooms in need of refresh as well. Reception area is fine, as are the staff. It just the interiors that let this place down.

Was this review helpful? Yes
Michael H, Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent review. I am glad you found the staff welcoming. We are currently reviewing renovation plans. Next time you’re in the area check the thistle website you can now check in online and save some time. We look forward to welcoming you back to the Thistle London Heathrow Hotel as soon as possible. More

Bristol, United Kingdom
Top Contributor
122 reviews 122 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

For one night this hotel is fine and if you are flying from T5 the 'Pod' is an added bonus. Forget crowded Hoppa Buses that stop everywhere - this is a 5 min journey straight into the Terminal - and only a £5 per head. The Thistle is the only Hotel serviced by the 'Pod'.

Was this review helpful? Yes
Michael H, Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for your comments. It’s great that you found the POD a useful addition to your travel plans. A recent guest timed their journey from the main reception to departures at just 12 minutes! We do have a rolling re-decoration cycle that runs year round through all bedrooms. We have invested in the product and equipment at breakfast recently... More

Been to Thistle London Heathrow Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Thistle London Heathrow Hotel

Also Known As:
Thistle London Heathrow West Drayton
Thistle London Heathrow
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Middlesex
Address: Bath Road - Longford, West Drayton UB7 0EQ, England
Location: United Kingdom > England > Middlesex > West Drayton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 12 hotels in West Drayton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Thistle London Heathrow Hotel 3*
Official Description (provided by the hotel):
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Agoda, TripOnline SA, Priceline and Cheap Tickets so you can book your Thistle London Heathrow Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Thistle London Heathrow Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.