I booked this for one night prior to an early morning flight and 11 days parking. The hotel was quite comfortable and the staff helpful and welcoming. The parking was on site and you decided where to park, nobody was involved which reduces the problem of security. the Hopper bus (H52) was very quick and cost £14 return. Would use... More

An overnight at Heathrow waiting for a connecting flight is not supposed to be a vacation--it's sometimes just an unfortunate requirement imposed by bad timing. The Thistle Hotel meets the basic need. But while the rooms are low-ceiling rabbit warrens, the breakfast buffet was sumptuous and the view of take-offs and landings spectacular. Best of all were the cheery and... More

We stayed at the Hotel for one night, on Saturday 26.5.12, as part of a coach tour, and the hotel and our room was fine. We slept well, and had no problem with aircraft noise. We chose to eat in the Hotel. We just ordered 2 main courses, but we had to wait 40 mins for our food.It only came... More

We stayed here during a trip to London for one night. We were flying out of Heathrow the next day and wanted to be near the hotel. We took a taxi and the cab was able to find the hotel without any problem. Check in was simple, the hotel offered to hold our extra luggage, we were traveling with the... More

The hotel was very difficult to find and we were driving around for ages asking a number of people so signage could definitely be improved. The reception was ok, not overly helpful but ok and gives a slightly false impression of the rest of the place. The car park however was very convenient and we left the car there for... More

Reception offered to take my case to the room, when it wasnt delivered I fetched it myself, ( it was unattended in reception) Hotel bedroom not up to much... tea making tray "hidden" had to ask where it was.! Room wasnt very big and was dated. I pre paid for dinner .... nothing special .... having said all that the... More

I arrived at 10.30pm - the Hopper bus takes you there direct from T5 in 5 minutes - and left the next morning at 7am. The staff were helpful, efficient and polite. The room was clean and comfortable if slighly distressed in the margins. My room was close to a stairwell, but there was no noise problem (which I have... More

The hotel basically closes down at 10pm. Room service never answer the phone. Wake-up call will wake you up several times in the middle of the night even though you haven't ordered a wake-up call. No ATM available. The room where small, smelled odd and could use some refurbishment. All in all a really bad choice. This area has so... More

We stayed at this hotel on the 4th April, It was an over night stay as we were taking our little boy to Chessington Theme Park and it was only a 30 mins drive. The hotel itself was quite big and clean. The reception staff were very helpful and as we were only doing an over night stay we were... More