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All 12 West Drayton hotels

Thistle London Heathrow Hotel

3.0 of 5 Hotel   |   Bath Road - Longford, West Drayton UB7 0EQ, England
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Thistle London Heathrow Hotel
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Ranked #9 of 12 Hotels in West Drayton
A recent review
4 of 5 stars reviewed 2 days ago
Trampman1234 Lowestoft, United Kingdom
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1,169 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Lowestoft, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Decided to stay the Saturday night before the flight out to LA on the Sunday. Hotel checkin was speedy and efficient and very helpful staff. Arrived at the room with the heating on as it was very cold outside and room was very comfortable and clean. Restaurant staff also gave good service and polite with no waiting about long for... More 

Was this review helpful? Yes
Jorgen R, Manager at Thistle London Heathrow Hotel, responded to this review

Thank you very much for your review. I am glad the hotel worked well as a stopover for you and I am pleased you found the room warm on arrival. The housekeeping team regulate the room temperature in the winter so its good to know its working! I hope you had the opportunity to watch the planes landing on the... More 

Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We decided to stay over the night before an early flight but in all honesty I'd rather have got up at 3am than stay here again. The room was small and the bathroom was grubby and tired. The bed was too worn for any comfort and neither of us slept well at all. A pity because we had dinner at... More 

Was this review helpful? Yes
Jorgen R, Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe. I hope you will consider trying the hotel again when I am sure you will have a more successful stay. More 

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for a single night when travelling to Phoenix on business. 1st of all it is very difficult to find, even with a Sat Nav largely due to the airport having many roads blocked off that weren't used to but even so it was very difficult to get to the Hotel. Once there the foyer is very nice... More 

Was this review helpful? Yes 1
Jorgen R, Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your fantastic comments. I'm glad you found breakfast a good standard. This is an area we have invested in recently so I am pleased that has had the desired affect. If you are in the area again, please contact one of our relationship managers direct. Or check the thistle website and take advantage of our best rate... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

stayed overnight prior to early checking at terminal 5.Everything served our needs.Bar area has splendid views.Prices as you would expect in London.Used pod to 5 very easy and quick if a bit expensive at £5 a head. Would stay again.

Was this review helpful? Yes 2
Jorgen R, Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your recent review. I am pleased you found the hotels close location to Terminal five favourable. All POD ticket sales are collected on behalf of the operator. The hotel does not profit at all from these sales. Next time your here you must check out the views of the Northern runway from the terrace next to the restaurant.... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Our original flight from Aberdeen to LHR was cancelled so had to travel to Heathrow the night previous at very short notice. Just prior to boarding in Aberdeen we decided to book the Thistle T5 at the very reasonable price of £50 b&b. The description of the hotel said it was a short distance from the terminal but I was... More 

Was this review helpful? Yes 3
Jorgen R, Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the great review. I am glad the hotel worked well as a stopover for you and I am pleased you found everything "just worked." The aim is to be as hassle free for all our guests as possible. We have recently upgraded our free wifi so it’s now superfast and accessible with just one click anywhere in... More 

Staffordshire
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here the night before a flight from Heathrow T5. Staff were helpful and polite. The room was nice, clean and bed was comfortable. I found it crazy that an airport hotel does not have a lift, take this into consideration if you have lots of luggage. Parking in the hotel car park was easy and seemed secure. Access to... More 

Was this review helpful? Yes 1
Jorgen R, Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for you posted comments. I am pleased that the POD worked well for you. We are working towards fitting a lift into the hotel and part of this project is a bridge to connect all parts of the building. Check out the thistle website direct and take advantage of out best rate guarantee and online check facility. We... More 

Knutsford, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel was very good value for Heathrow airport. By far the best bit was the easy parking and the Pod link to Terminal 5, five minutes on an automatic "car" , great system and well worth the £5 charge. The rooms are however shabby, with the bathrooms badly in need of a lift. The bar is very dingy, with... More 

Was this review helpful? Yes
Jorgen R, Manager at Thistle London Heathrow Hotel, responded to this review

Thanks for your recent review. I am pleased you found the hotels close location to Terminal five favourable. All POD ticket sales are collected on behalf of the operator. The hotel does not profit at all from these sales. Next time your here you must check out the views of the Northern runway from the terrace next to the restaurant.... More 

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Well this was a truly terrible ordeal. I arrived and checked in with a lady who was very abrupt when taking my details and telling me to sign something, rather than asking. I was then given the key to my room which I found, eventually... where I was bitten by something whilst sitting on my bed. I reported this to... More 

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Clacton-on-Sea, England, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay at this hotel whenever we can if using Heathrow. It is always economical and excellent value. The restaurant food is always good and not overpriced as are many airport hotels. We have always found the rooms to be excellent,clean tidy and spotless. Although being right at terminal 5 the rooms are also very quiet. The best thing is... More 

Was this review helpful? Yes 2
Jorgen R, Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your fantastic comments. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us and thank you for your feedback about the restaurant. If you are in the area again, please contact one of our relationship managers direct. Or check the thistle website and... More 

Newbury, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The rates were good for the location for Lhr Good link to T5 with pod service. Rooms cold seems heating did not work. Bathroom small. All a bit dated and tired. Towels a bit thin and small. Staff friendly enough. Long walk to room as on only 2 levels. Car park a labyrinth to park car. A passing through hotel... More 

Was this review helpful? Yes
Jorgen R, Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your review. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us. Next time you stay speed up your journey to the airport by taking the POD. A recent guest timed their journey from reception to T5 at just 12 minutes! More 

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Additional Information about Thistle London Heathrow Hotel

Address: Bath Road - Longford, West Drayton UB7 0EQ, England
Location: United Kingdom > England > Greater London > West Drayton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Thistle London Heathrow Hotel 3*
Number of rooms: 310
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London

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