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Thistle London Heathrow Hotel

3.0 of 5
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Bath Road - Longford, West Drayton UB7 0EQ, England
Thistle London Heathrow Hotel
Best prices for: 1 room 1 guest
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Ranked #9 of 12 Hotels in West Drayton
A recent review
3 of 5 stars reviewed 2 days ago
LS2 Peterborough, United Kingdom
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1,366 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Peterborough, United Kingdom
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A handy stop over point for Terminal 5. We took the free bus from the airport which stops just outside the hotel. Check in was slow (only one member of staff at the desk and a long queue) and first impressions of the room was poor. A used towel had been dropped in the middle of the bedroom floor. Not... More 

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Grantham, United Kingdom
Level Contributor
90 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The room was not overly large but clean and comfortable. Despite being under the airports flight path it's quite enough and the staff are really helpful. Good location for the hotel, especially terminal 5 but access is going to change as the Hotel Hopper (bus shuttle service) is stopping to this hotel anytime now. The do have what they call... More 

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Delaware
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I took a three-hour nap here during my lengthy layover at Heathrow. I booked the room just for day use through the between8and5.com website, and it was a good way to catch up on sleep and get a shower after an overseas flight from the US. I arrived at my final destination in France clean and rested, and able to... More 

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Blandford Forum, United Kingdom
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Used this hotel for a couple of nights to go in and out of London before flying out of Heathrow for Honeymoon. We were going to use the POD as we parked away from the hotel but at £5 per person per trip we decided against it and went for the free bus up and down Bath Road to T5... More 

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York, United Kingdom
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is perfectly situated for Heathrow Terminal 5 especially using the POD transport system. It is functional but without much charm! The room was compact and the bathroom more so! Plenty of hot water and clean, white towels. The food in the Runway restaurant was mediocre and like everything at Heathrow on the dear side. If it wasn't for... More 

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Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

After staying here for 2 nights totalling £150 I thought that this would have been a better option than a travel lodge or premier inn which were £100 for the 2 nights, boy was I wrong, walls were covered in marks, furniture chipped, tiny room and bed, grout in bathroom all brown, stain on bed. On a better note the... More 

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Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for you recent comments. I was very sorry to read you were not impressed with your stay and for the problems you encountered. I will certainly look into the issues you describe. I hope you will consider trying the hotel again when I am sure you will have a more successful stay. More 

Travelers are raving about these West Drayton hotels

Hereford, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is an airport hotel - not a resort hotel or a boutique hotel. But what exactly do you need? Clean, comfortable, quiet, easy access to the airport, quick check-in and check-out. It's does all of that with style. Very impressed with the check-in staff - competent, quick and polite. Parking is easy (room and parking packages VERY good idea!).... More 

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Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for great the review. I am glad the hotel worked well as a stopover for you and I am pleased you found all the staff friendly. Parking packages are available year round. Check the thistle website directly to take advantage of our best available rates guarantee and online check in. I look forward to welcoming you back to... More 

Scotland
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Despite being so close to the airport we did not find the aircraft interrupted our sleep, although you could not open the window and therefore the room felt a bit airless. We had a pre booked deal for dinner and breakfast which was good value. As we had flown into terminal 5 we paid to use the Hoppa Bus to... More 

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Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Many thanks for the great review. I am glad the hotel worked well as a stopover for you and I am pleased you found the views of the Northern runway fun whilst dining in the restaurant. We have recently upgraded our free wifi so it’s now superfast and accessible with just one click anywhere in the hotel. Check the thistle... More 

Cwmbran S.Wales UK
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Found this hotel by accident whilst looking for Heathrow parking. Read a few reviews and thought shall we risk it and was pleasantly surprised. It was a little difficult to find at first as the route didn't show the entrance of the hotel but a very helpful parking attendant told us the directions he knew immeditately before I even asked... More 

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Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your fantastic comments. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us. I'm glad you found breakfast and the dinner a good standard. This is an area we have invested in recently so I am pleased that has had the desired effect.... More 

Scunthorpe, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

So anyone that complains about the noise! please! Its 100 foot from the runway what did you expect. This is a great hotel. I stay in it regularly for business. The room is very quiet, planes stop after 11 at night. The quality of the room was good. Comfy bed, very tidy and clean. Restaurant was good. Good service, food... More 

Was this review helpful? Yes
Jorgen R, General Manager at Thistle London Heathrow Hotel, responded to this review

Thank you for your fantastic comments. I am pleased you found the hotel represented value for money, being able to demonstrate integrity in our pricing model is important to us. Next time you are considering staying the area, please look at the thistle website direct and take advantage of our best rate guarantee and free online check in. I look... More 

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