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All 12 West Drayton hotels

Premier Inn Heathrow Airport Terminal 5

Heathrow Longford T5, 420 Bath Road, Longford, West Drayton UB7 0RF, England
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Premier Inn Heathrow Airport Terminal 5
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89%
Ranked #1 of 12 hotels in West Drayton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
158maelstrom Larbert, United Kingdom
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1,103 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Larbert, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Strange review this one... Hotel is good, one of Premier Inns newer hotels I would reckon, transfer time to and from Heathrow terminal buildings by his very short, taxi would also be reasonable given the distance...room the usual offering, comfy beds, room for a family with some ease. Staff very pleasant, Amanda on reception super helpful, costa and breakfast staff... More

Was this review helpful? Yes
Ekta G, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear 158maelstrom, Thank you for taking your time to comment on your recent stay and your honest feedback. Our hotel location indeed makes it very easy for airport transfers to all the Terminals through various options of Hoppa buses to all Terminals, public transport and taxis. We are happy to hear that you found our beds comfortable. Amanda (and all... More

New York City, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Quiet, clean, modern and friendly staff. I would definitely stay here again! Staff spent extra time explaining how to get around the Heathrow area and airport, helping to change currency, booking taxi service and ensuring it was on time. It's our first stay at this brand, but will definitely seek out Premier Inn hotels in other locations in the future.... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Ekta G, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear CaptnWalkerLeFlaneur, Thank you for staying with Premier Inn Heathrow Terminal 5. We are glad to hear that we were able to make your first stay at Premier Inn valuable, comfortable and memorable. We greatly appreciate your recognition of our friendly and helpful team and will certainly pass this on to them. Our team members take their roles in our... More

West Monroe
Top Contributor
99 reviews 99 reviews
31 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Trip to photograph the Royal Ascot. Tried getting hotel or lodging near Ascot. Found them extremely pricey, because of the Royal Ascot. We stayed near Heathrow Airport, Terminal 5. Good location for us. Free bus to Terminal 5 for Underground to London(3 pounds). Easy ride to Central London and all connecting lines. The employees were OUTSTANDING. We thought they might... More

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Ekta G, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Kyderby, Firstly, I would like to thank you for taking the time to write such a fantastic review! I hope you enjoyed your trip to the Royal Ascot! Indeed our hotel location makes it is a very convenient travel to Central London by underground. We greatly appreciate your recognition of our friendly and helpful team. Mike, Serena and all... More

Totnes, Devon, UK
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had booked us a Meet & Greet at Terminal 5 as we had our own car. This was only about £20 more expensive than the Premier room charge, than some 'hotel & park' quotes with the hassel (and extra charge) of catching a bus both on arrival and departure from the airport. We had not stayed at a Premier... More

Was this review helpful? Yes 1
Ekta G, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Travelcatz8, Firstly, I would like to thank you for your review and for sharing your valuable feedback. Indeed our sleep, park and fly package with the first night free parking on site is a very convenient provision and also a great value of money. All our rooms are designed keeping the need and comfort of the guest in mind,... More

Dhahran
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our first stay at a Premier Inn and we were very impressed by the courtesy and professionalism of the staff, the reception staff in particular went out of their way to be helpful. Our room was a disabled room (I was told the regular rooms are all booked for cabin crew from various airlines) it was rather stark... More

Was this review helpful? Yes 2
Ekta G, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear TheBroadbeans, Thank you for your valuable feedback, it really means a lot to us. We greatly appreciate your recognition of our friendly and helpful team and will certainly pass this on to them. Our team members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Because... More

Dingwall, Scotland
Top Contributor
172 reviews 172 reviews
43 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient for T5, 10mins in the Hotel Hoppa bus. Check-in using the automatic terminals is convenient, and you can also book a table for dinner using these. Staff at the bar and restaurant were fine, food was usual Premier Inn menu. Outdoor seating area at bar. Clean modern rooms, the new Premier Inn style not the older type. Costa Coffee... More

Was this review helpful? Yes 2
Ekta G, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Stuarttaylor, Thank you for taking the time to write your review of our property, your comments are very much valued. Our hotel location makes it very easy for airport transfers to all the Terminals. The connectivity to our hotel from the Terminals is definitely convenient with the various options of Hoppa buses to all Terminals. The quick and easy... More

Canton, MI
Top Contributor
53 reviews 53 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I had stayed at previous Premier Inns on our vacation and this one was by far the largest. Very clean rooms. Our shower was a handicapped shower so it was a big different for us to use. Pretty close to the bus stop which took you to the airport to grab an underground but the underground took... More

Was this review helpful? Yes 1
Ekta G, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Tornadomom, Firstly, I would like to thank you for taking the time to write such a fantastic review! Because of the high demand of the hotel, there are occasions where only accessible rooms are available for booking, however these rooms have all the required facilities like the standard rooms. Indeed our hotel location makes it is very easy for... More

Abilene, Texas
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I have nothing new to add about the rooms being clean and nice (very much like many decent chains in the US). Also surprisingly quiet considering how close you are to the airport. One minor quibble: a newish young woman checked us in and was EAGER to help. Unfortunately I'm not sure she was completely knowledgeable about everything I asked... More

Was this review helpful? Yes 4
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Excellent customer service from check-in to the bar staff. Our rooms were clean. Prices for drinks and food were reasonable. The restaurant food was average. Close to airport. We stayed on the second floor and noise was not a problem at all. The beds were on the hard side. Not super comfortable but certainly not uncomfortable. In this price range,... More

Was this review helpful? Yes
Ekta G, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Karen S, Firstly, I would like to thank you for taking the time to advise of your recent stay at Premier Inn Heathrow Terminal 5. All our rooms are designed keeping the need and comfort of the guest in mind, which includes all the provisions & also the triple glazing to keep out all of the exterior noise and... More

California
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Premier Inn twice during a trip to Europe -- 1 night after my incoming flight and then 1 night at the end before my departing flight. It was perfect both times. It's super easy to reach -- as others have written -- take the 423 bus which you will find straight out of the terminal and the... More

Was this review helpful? Yes 4
Ekta G, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear BagsPacked58, Thank you for fantastic review! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. Our hotel location indeed makes it is very easy for airport transfers especially with the local bus service no. 423 and hoppa buses. As you mentioned, you travelled by the local bus service no. 423, which is free... More

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Additional Information about Premier Inn Heathrow Airport Terminal 5

Address: Heathrow Longford T5, 420 Bath Road, Longford, West Drayton UB7 0RF, England
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Heathrow Airport Terminal 5 West Drayton, Middlesex

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Amenities

Bar / Lounge Restaurant Shuttle Bus service Wheelchair access
Hotel Style
#1 Business Hotel in West Drayton #1 Best Value Hotel in West Drayton #1 Family Hotel in West Drayton
Official Description (provided by the hotel)
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of ‘tasty’ dishes serving both lunch and dinner options. Along with a COSTA coffee store open from 06:30 to 10:30 and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our ‘All You Can Eat’ Full English Buffet Breakfast at only £8.25 per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 400 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. For leisure guests, we are ideally located for Heathrow Airport with limited car parking onsite (£12 per night). We also offer a range of park and fly options. We are serviced by the Hoppa to the Terminals, operating from 0425 until 2325 (Terminals 1 and 3) and 0415 to 2345 (Terminal 5) at a cost of £4.50 per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 
Number of rooms
400

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