Having searched for a hotel to stay near Terminal 5 at Heathrow for an early flight to New York we decided on the Premier Inn . Never stayed in one before, we live in Australia, we were very happy with the room. Very clean throughout, bed very comfortable. Staff very friendly, very good choice.

Haven't stayed here for ages (and only stayed as was unable to book into M4/j4 premier inn as I normally do) Due to previous rude staff and slamming doors Doors problem seemsmuch better Avoided staff and used self check in What really still found horrible was appearance of outside. So many overgrown weeds back and front felt like hotel was... More

the hotel was lovely,staff very helpful. great restaurant fantastic curry. stayed before traveling back to Australia. only bad point, hotel hoppa does not stop here for terminal 4 so you have to go across road to thistle hotel, which is not far. staff did not advise that you can walk down road and pick up free bus, which is in... More

I won't repeat all the other comments in detail. The positive ones are all true. I agree that the shower in the bath isn't great if you're not so mobile. The breakfast options were all you can eat and great value. The 423 bus very convenient for T5. Evening meal was so so. There is a pub called the White... More

Booked through Hotels.com. Arrived to be greeted with a £12.00 car park charge which was not openly visible on the website. Check in was slow and inefficient. I was allocated a room to which the key didn't work. After a trip back to reception they told me I was in a different room. We sorted it out and it was... More

I stayed at another Premier Inn at Gatwick (my first stay with this chain) and at Terminal 5 on my return to Heathrow airport. Ditto on all my comments there, as the hotels are pretty much the same. It is only two stops on a free bus from the terminal, and a four minute ride on a luxurious train to... More

Stayed in this hotel prior to an early morning flight from T5. Booked well in advance some room price was more than reasonable. Welcoming staff member on reception and we reserved a place in the restaurant. Room was clean, tidy and in good condition. I had specified a twin room so was a little disappointed to have one double bed... More

Very new, spotlessly clean, nicely laid out, with air conditioning (and yes, it works!) and although it doesn't have its own courtesy bus (you don't get that with Premier Inn!) there is a bus stop for the 423 right outside, which is literally 5 minutes ride from Terminal 5. I really liked the automated check in process as well -... More

The benefit of booking with this hotel chain is that they offer uniform quality of rooms, very comfortable beds and bedding. My bedroom was clean and tidy as were the common areas. The on site restaurant and bar offer the usual range of beers and grill type menu with some two for one offers at the time of my stay.... More