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Premier Inn Heathrow Airport Terminal 5

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Heathrow Longford T5, 420 Bath Road, Longford, West Drayton UB7 0RF, England
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Premier Inn Heathrow Airport Terminal 5
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Premier Inn Heathrow Airport Terminal 5
Premier Inn Heathrow Airport Terminal 5
Premier Inn Heathrow Airport Terminal 5
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1,299 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Haar, Germany
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed today NEW

We stayed there 2 Nights in April and it's the best Premier Inn we stayed so far + we stayed in a few,as you can't go wrong with staying at a Premier Inn. Very friendly Staff Clean Room Great breakfast Very good value for that price

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed there before Xmas when I went there for a meeting near airport. Enjoyed my stay and had a good night sleep. The hotel was clean and i had a comfortable stay. It had an accessible car park which is a bonus near airport.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Great service, Reception team were excellent especially Lana, who couldn't do enough to make sure we had everything we needed. The meal deal is a bargain, the food was good, as was the service in the restaurant. The location is good, 2 stops on a 423 bus from T5 and good views of the runway if you want. Will be... More 

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PIBathRoad, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Tripadvisor Member, Thank you for your comments on your recent stay with us at Premier Inn Heathrow Airport Terminal 5. We will pass the comments onto the team member, and its great to hear about your experience at our restaurant. Thank you for sharing your experiences and we look forward to welcoming you back in the near future- for... More 

Senior Contributor
39 reviews 39 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Reception staff friendly & helpful, the room as all premier inn rooms very clean, we were facing the runway and could hear nothing very impressed by this. The airport bus dropped us off at the door & picked us up next morning it was a quick journey to & from the airport. We had a meal which we thought tasted... More 

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PIBathRoad, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Tripadvisor Member, Thank you for your comments on your recent stay with us at Premier Inn Heathrow Airport Terminal 5. It’s always great to hear that you would stay with us again, and you were impressed with the quiet room. Thank you for sharing your experiences and we look forward to welcoming you back in the near future- for... More 

Thatcham, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have used this hotel before and thoroughly,recommend it for ease of access to Heathrow airport. Staff are very friendly and welcoming. Restaurant and bar really,good. Food was very tasty and plentiful. Had an evening meal and breakfast. Used the meal deal, a fabulous choice of foods. We all enjoyed our selection. Room lovely and comfortable. Thank you staff, can't... More 

Review collected in partnership with premierinn.com

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PIBathRoad, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Tripadvisor Member, Thank you for your comments on your recent stay with us at Premier Inn Heathrow Airport Terminal 5. I am glad to hear you had a great experience, and we will pass on all the messages to our team. Thank you for sharing your experiences and we look forward to welcoming you back in the near future-... More 

Senior Contributor
24 reviews 24 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Premier Inn T5 have done their homework and created an excellent team to make the stay just right. The staff make your stay like home from home with plenty of smiles and reassuring words.Room is more than adequate. In fact, Premier Inn are far better than their counterparts like Holiday Inn Express and Travelodge. Sorry lauraa211 I found the bed... More 

Was this review helpful? Yes 1
PIBathRoad, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Tripadvisor Member, We would like to thank you for your comments about your recent stay at Premier Inn Heathrow Terminal 5. It’s always fantastic to hear good comments about the team, and we pride ourselves on the excellent customer service our team provides. We are glad you enjoyed your stay with us and hope to see you in the... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely comfy room, very very clean. Nice friendly staff. I was completely suprised how good it was. Nice and easy and perfect for an easy stress free trip to the airport to start our holiday. We used the sleep park fly option which is very good value

Review collected in partnership with premierinn.com

Was this review helpful? Yes
PIBathRoad, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Tripadvisor Member, We would like to thank you for your comments about your recent stay at Premier Inn Heathrow Terminal 5. It’s always fantastic to hear good comments about the team, and we pride ourselves on the excellent customer service our team provides. Also it is nice to know you had a stress free trip to the airport. We... More 

Senior Contributor
44 reviews 44 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

despite having given our hire car driver the sat Nav for the hotel, we still ended up at the wrong hotel. Our driver checked, came back to the car and we set off again. We then went past the back of the hotel and had to go a long way round to get back to the entrance. Luckily we were... More 

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PIBathRoad, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Tripadvisor Member, We would like to thank you for your comments about your recent stay at Premier Inn Heathrow Terminal 5. It’s always fantastic to hear good comments about the team, and we pride ourselves on the excellent customer service our team provides. The comment regarding the navigation will be passed on to the relevant person. We are glad... More 

Sheffield, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Not sure what Lenny Henry raves on about with his luxurious beds, total rubbish. Springs in the bed jabbing you in the backside, pillows that deflate so you're flat on the mattress, can hear the whole world and his wife banging around and there is a constant whirring from the fans from the bathrooms whenever anyone turns on the bathroom... More 

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PIBathRoad, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review

Dear Tripadvisor Member Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments. We do apologise that on this occasion we failed... More 

Northumberland National Park, United Kingdom
Top Contributor
137 reviews 137 reviews
37 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 1 week ago

W have used this hotel twice now . Rather than pay for a hoppy bus or £5 one way on The pod which stops at the Thistle over the road , you can exit the terminal and head for bus stop number 6 and get the number 423 which stops outside this and the other premier inn on bath road.... More 

Was this review helpful? Yes 1
PIBathRoad, Premier Inn Terminal 5 at Premier Inn Heathrow Airport Terminal 5, responded to this review

Thank you so much for the compliment. our goal of providing each guest with a memorable and enjoyable stay. We hope to see you in the near future More 

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