After reading all the reviews, I thought oh no, but I had a very good night's stay with 2 family members, the welcome was friendly and the room was fine. I had to ask for sheets for the bed settee and a clean quilt because it was marked I think just dirt and nothing else, room service came within minutes... More

Booked this place on the Holiday extras hidden hotel site, big mistake, the room was right over the road, the secondary window did'nt close properly, the room was shabby with mould obvious in the bathroom, we were not only kept awake all night by the road and plane noise but also by the rediculous posistion of the smoke detector right... More

We booked 2 rooms here 10th January 2012 before a flight to Miami the next day. We booked with booking extras and had 19 nights parking included, the hotel name was not disclosed until full payment at the booking process. I read the reviews and my heart sank... On arrival we were greated and told we were a bit early,... More

We stayed in this hotel for new years eve we found the hotel easy to get to and great for buses and the tube.The hotel was busy but not to loud or overcrowded the room was a good size and clean,the breakfast was superb, all in all a nice stay. More

My wife and I stayed in this hotel on Saturday 28th 2012. After reading the bad reviews on this site we were both concerned. A very quick check in ensued with the staff coming on to our coach and giving us our room keys. The room itself was clean and well presented. However at first our remote control for the... More

We were put up at this hotel by our airline when our flight was delayed overnight. It is 5min from the airport which i guess is the most important thing. There are about 2000 rooms so maybe we were put in an old one, but it was in desperate need of updating. Wi-FI not working when we were there which... More

We stayed here a few years ago by accident and it was a nightmare. A urine stained bed, awful buffet, you name. I made this booking with holiday extras and it was supposed to be a secret 4* hotel near terminal 4 and as this hotel is neither of these things I thought I was safe. Unfortuately it turned out... More

This hotel is a great for business use with its excellent location and ease of transport routes. The staff are helpful and professonal in their approach. This hotel's main restaurant, Bravo Bravo offers a delightful culinary experience particularly with their carvery in the evenings. The surroundings are delightful and comfortable for both the business and leisure user alike. The service... More

This was our 2nd visit to this hotel. We booked it the night before our flight to Las vegas and had parking included for 11 days for a great price of £65. The room and hotel were clean and the staff very helpful. We were able to purchase our boarding passes from a machine in the foyer which was very... More