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All 12 West Drayton hotels

Park Inn Hotel & Conference Center London Heathrow

4.0 of 5 Hotel   |   Bath Road | London Borough of Hillingdon, West Drayton UB7 0DU, England
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Park Inn Hotel & Conference Center London Heathrow
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54%
Ranked #8 of 12 hotels in West Drayton
A recent review
5 of 5 stars reviewed yesterday
Josephine Laura K Ajax, Canada
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1,786 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
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English first
Ajax, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel is in the ideal location for anyone flying in or out of Heathrow Airport. All staff members were incredibly friendly, and the amenities of the hotel were all excellent. The hotel was reasonably priced, and every every time we needed anything, at any time in the day, our needs were immediately satisfied by the services or staff of... More

Review collected in partnership with Park Inn by Radisson Hotels

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huddersfield
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Having stopped in this hotel a few years ago and being less than impressed,I was pleasantly surprised at my 2nd visit.It is undergoing a refurbishment program at the moment and I have to say it was very good.The room we were allocated was clean and very modern and the only fault I could find was no biscuits to go with... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Stayed here 4 months ago in a room booked through one of the hotel comparison websites and got a relly nice refurbished room and based on this decided to book a room for the night before our holiday today 24th July 2014 this time direct through the hotel. We have been given room 2614 what a dirty outdated horrible room.... More

Was this review helpful? Yes 1
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Dear Paul S, I appreciate the time taken to review the Park Inn Hotel & Conference Centre London Heathrow, but of course disappointed to read your comments. I am very sorry you had such a disappointing stay. The bedroom you were allocated, as you have noted, has not yet been refurbished and I fully accept it is old but hope... More

Lakenheath
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here on business and the first room i was given was a smoking room, didn't realise they still did them! I knew it was a mistake as i walked down the corridor, it looked dirty and smelt terrible. The room was ok but the smell lingered from the corridor. I went to reception to ask for a change, and... More

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Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Dear Dean K, Thank you for taking the time and trouble to review the Park Inn Hotel & Conference Centre London Heathrow. Cleary not the best of stays, I am sorry this has left you with a poor view of the hotel The hotel still has a handful of smoking rooms; however these are being phased out when they are... More

Cary, North Carolina
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed 2 nights at this Heathrow airport hotel and got a room in the refurbished section (without even asking) which was spacious and contained every amenity. Clean and well appointed. The lounge, bar and restaurant areas looked very inviting and were well populated. I have to admit that we did not eat or drink there, however as we had other... More

Was this review helpful? Yes 1
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Dear Marannstar, Thank you for posting a review for the Park Inn Hotel & Conference Centre London Heathrow. I was delighted everything else was to your satisfaction and you enjoyed the refurbished bedroom. I hope to welcome you back to the Park Inn should you need accommodation at Heathrow in the future. Yours sincerely, Nick Campbell General Manager More

Dublin, Ireland
Top Contributor
102 reviews 102 reviews
82 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A much improved product since I reviewed last time. The refurbished room I had was spacious, comfortable,improved wifi and excellent television. The lady who checked me in was friendly and professional. The staff at breakfast some of the best I have encountered in any European hotel, bright cheery and a credit to the park inn. Last time so surly and... More

Was this review helpful? Yes 1
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Dear Paul026, I was pleased to read yet another very positive review about the Park Inn Hotel & Conference Centre London Heathrow – notwithstanding your comments about the pillows. It is the first time I have had comments made about the pillows and will look into this further – the pillows are being replaced alongside the bedroom refurbishment and it... More

York, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

Arrived at 6.30 to be told our room was not ready, this was 4 hours, yes 4 hours after our room should have been ready. Arrived in the room to find only 2 towels to shower between 4. Went to the restaurant and was told the children ate at half price, this was untrue because we couldn't get half price... More

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Dear DD, Thank you for posting a review for the Park Inn Hotel & Conference Centre London Heathrow. I do assure you the package you booked has no bearing whatsoever on the service you receive – all guests are treated in the same manner. I am very sorry you were disappointed in the restaurant and your room was not ready... More

Copenhagen, Denmark
1 review
2 of 5 stars Reviewed 6 days ago NEW

I don't know where to start. First of all, When I booked my room(twin room), I emailed them requesting a refurbished room. They emailed me back, saying they would definitely sort me out with one of the refurbished rooms. When my brother and I got there, the lady at the front desk, told me they didn't have any left, so... More

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Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Dear Danishgirl2007, I appreciate the time taken to review the Park Inn Hotel & Conference Centre London Heathrow, but of course disappointed to read your comments. I am very sorry you had such a disappointing stay. Unfortunately I can’t work out who you are as this would have allowed me to drill into your booking and find out exactly what... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

To start off we were put on the second floor of this hotel. The elevators next to the lobby did not go to the second floor, we had to walk quite a distance to reach an elevator, or stairway, that would reach the second floor. Every time we left the room or had to go back we had to walk... More

Review collected in partnership with Park Inn by Radisson Hotels

Was this review helpful? Yes 1
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Dear CharlesW289, Thank you for posting a review for the Park Inn Hotel & Conference Centre London Heathrow. I was very disappointed to hear that you had an unsatisfactory experience on your recent visit to the hotel. I must clarify that there in fact 3 lifts which go to the second floor and, as you have mentioned, the lifts in... More

Melbourne, Victoria, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 1 night solo. - my credit cards were rejected because I was told they don't take cards with a chip so had to pay cash, appalling for a big hotel - room was gorgeous & was given a free upgrade, although bed very hard. - food is pretty good but expensive - check in took an hour because... More

Was this review helpful? Yes
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review

Dear Jemimah R, Thank you for posting a review for the Park Inn Hotel & Conference Centre London Heathrow. I am sorry you had problems using your card, there is one card (Visa Debit, from a particular bank) the hotel’s system has a problem with – and despite trying to resolve this it still remains an issue; I have worked... More

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Additional Information about Park Inn Hotel & Conference Center London Heathrow

Address: Bath Road | London Borough of Hillingdon, West Drayton UB7 0DU, England
Phone Number:
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn Hotel & Conference Center London Heathrow 4*
Reservation Options:
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Also Known As:
Park Inn London Heathrow Hotel West Drayton
Park Inn West Drayton
Heathrow Park Inn
Park Inn Heathrow
Heathrow Le Meridien
Park Inn Hotel & Conference Center London Heathrow West Drayton, Middlesex

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in West Drayton
Hotel Class
Official Description (provided by the hotel)
Conveniently situated at London's Heathrow airport- The worlds busiest International airport -and adjacent to London's major motorway networks M4/M25, Park Inn Heathrow is also close to all the excitement of central London, which is just 15 minute train ride away on the Heathrow Express. Park Inn Heathrow is ideally located near Stockley Park Business Centre, Bedfont lakes, Windsor and Maidenhead. ... more   less 
Number of rooms
895

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