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Park Inn Heathrow


Park Inn Heathrow
Bath Road | London Borough of Hillingdon, West Drayton UB7 0DU, England
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Traveler Reviews

60% Recommend
3.0 of 5 stars 209 reviews
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By trip type
All (209)
[ Date ] [ Rating ]
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3 of 5 stars
GJY2001 11 contributions
Lake Mary, Florida
Jul 8, 2009 | Trip type: Couples New

My wife and I stayed at this property for four nights. Although the website we used to find hotels in the area listed this at 4 stars, it is really only a 3 star property. Our rate, including breakfast was GBP77 which was reasonable and a lot less than the three star hotels in the heart of London. It shows... more

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1 of 5 stars
ajandres 7 contributions
Fresno, CA
Jun 27, 2009 | Trip type: Solo travel

I needed to stay one night near Heathrow as my flight was departing very early the next morning. I was charged 189 BP ($265 USD) for a tiny room that was worn out. There were scratches on the walls, ragged carpet around doorways, dried nail polish on the night stand, and the room refrigerator smelled horrible. Also, when the AC... more

Management response from
Reynolds Georgina, Revenue Manager

Dear Sir/Madam, We request the oppertunity to respond to your comments and investigate your experiance. Please contact me direct on Georgina.Reynolds@rezidorparkinn.com. Many thanks Georgina Reynolds Revenue Manager Park Inn Heathrow

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4 of 5 stars
8pairs 4 contributions
Melbourne, Australia
Jun 25, 2009 | Trip type: Family

We stayed at the Park Inn after a non-stop flight from Melbourne, Australia before flying onto Scotland the next day. We arrived via the Hoppa bus which was efficient but I suppose expensive at 4 pounds per person, when we discovered later that you can buy an all day bus ticket in London for 3 pounds and eightly pence. Check... more

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1 of 5 stars
an4el12 4 contributions
an4el12
Jun 21, 2009 | Trip type: Business

I was originally booked in this hotel for 21 nights as am on business. Checked out after 5 days and found a more friendly, well staffed hotel. Check in took 15 mins waiting time and 20 mins to complete. The assistant instead of pre-authorising my card tried to take the full 21 nights balance. Thank god it was over my... more

Management response from
Reynolds Georgina, Revenue Manager

Dear Sir/Madam, Park Inn Heathrow appreciate the opportunity to respond to all comments made on Trip advisor. I am particularly concerned with regards to the slanderous comments in relation to the allegation of the theft of £100 from your bedroom. I understand when your complaint was made an investigation was undertaken by our security department of which you were witness...

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3 of 5 stars
LuciusVerus 3 contributions
Devon, England
Jun 15, 2009 | Trip type: Solo travel

The Park Inn likes to present itself as something a bit special, but to be honest, it's little more than a Premier Inn with an eye-poppingly expensive restaurant. Want a steak? Better expect to spend £30. A burger costs £15, which is absurd. The wireless internet costs £14 for one day. You can only use it on one device, and... more

Simply awful
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1 of 5 stars
GeeNyc 1 contribution
NYC
Jun 11, 2009 | Trip type: Business
0/2 found this review helpful

The title says it all of this review really says all that you need to know about this place. You wait to check-in You wait to eat. You wait to sleep (because you can't) You wait to check out. more

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3 of 5 stars
HiFlyerDee 5 contributions
alwaysmidair
Jun 6, 2009 | Trip type: Business, Solo travel

Park Inn near the Heathrow airport in London is very well connected by a lot of coaches that travel frequently between all the terminals at Heathrow, and the closest tubes station (Heathrow Airport, and Hounslow's West tube station).Its one of the very good options to stay in, incase you want to stay close to airport for a short business visit... more

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1 of 5 stars
LFelts 1 contribution
Auckland
May 19, 2009 | Trip type: Friends getaway
0/1 found this review helpful

I made my reservation via booking.com to stay for 2 nights. My holiday plans fell through so I requested my reservation be cancelled; this was 2.5 weeks before my stay which would incur a 15GBP cancellation fee which was fine. After numerous emails with booking.com and the hotel directly, 12 working days after my cancellation request was sent I'm still... more

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4 of 5 stars
CoupleWarwickshire 18 contributions
Warwickshire
May 12, 2009 | Trip type: Couples

We stayed here for one night catching a flight from terminal 4 at heathrow the following day. Check in was swift. The room was nice and clean with everything you want in a room. The evening meal in the restaurant whilst more expensive than a pub meal was very nice with a great carvery option. Breakfast good choice but a... more

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3 of 5 stars
BigBird65 5 contributions
London, United Kingdom
May 4, 2009 | Trip type: Solo travel

I stayed at the Park Inn on the 7th April, the night before my morning flight to LA. Wait for the free bus to the hotel, it drops you off just yards from it. If in doubt as to what bus to get as I was, just ask at the information desk located just before you come out to the... more

Management response from
Reynolds Georgina, Revenue Manager

Dear Guest, We at Park Inn would appreciate the oppertunity to respond to your comments mentioned. Please contact me on Georgina.Reynolds@rezidorparkinn.com with your stay details and I will inturn investigate and respond. Kind regards Georgina Reynolds Revenue Manager

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Park Inn Heathrow Also Known As

Address: Bath Road | London Borough of Hillingdon, West Drayton UB7 0DU, England
West Drayton Hotels Park Inn Heathrow
3.0/5.0
209