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All 12 West Drayton hotels

Sheraton Heathrow Hotel

4.0 of 5 Hotel   |   Colnbrook Bypass, Heathrow Airport, West Drayton UB7 0HJ, England
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Sheraton Heathrow Hotel
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44%
Ranked #9 of 12 hotels in West Drayton
A recent review
3 of 5 stars reviewed yesterday
Pomerols Weston, Florida
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1,457 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Weston, Florida
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is average. The staff is always nice and ready to help but the rooms are older. I think the executive floor is a waste of time and because it is so small, always overcrowded. The food is allright.

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Sitges, Spain
Top Contributor
246 reviews 246 reviews
65 hotel reviews
155 helpful votes 155 helpful votes
2 of 5 stars Reviewed yesterday NEW

I arrived at the hotel and went directly to the Gold/Platinum queue. I was the only person queuing there while the were several guests queuing in the general check in. The lady in front finished, I approached the desk and was greeted with "Are you Gold?" Having said "yes" the desk clerk then called over my shoulder to ask if... More

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Raleigh, North Carolina
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here during my recent trip to Copenhagen, and after 9 hours on a plane, and the prospects of another 2 hours at the wee hours of the next morning I was feeling a little run down and in need of some creature comforts and R&R. The room was nice, my favorite part was probably the bathroom amenities: rob,... More

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Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel courtesy of BA. Very nice rooms, spacious, complimentary water and even a clothes line in the bathroom. On arrival though check-in was very slow, not enough staff and the BA desk was not manned. Buffet dinner options rather limited, but very good service in the restaurant and bar.

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Hong Kong, China
Top Contributor
95 reviews 95 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel for 2 nights as we arrived on the evening at Terminal 3 and were to leave in the morning 2 days later from Terminal 5. Sheraton served our transit well as it was easily accessible by free airport shuttle buses from both terminals: 3 routes from T3 in 10 min. or so and 1 route... More

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London, United Kingdom
Top Contributor
58 reviews 58 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed overnight at this hotel for convenience as I was flying out very early the next day and worried about time through security. It is one of the cheaper hotel options at Heathrow and only about 10 minutes by taxi to the airport. However I was horrified to find in the morning of departure I had no cold water... More

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San Francisco, California
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here overnight for a layover the next day for work. If I had to stay here for personal reasons, I probably would not elect to voluntarily book it except that perhaps the price was a little less. I previously stayed at the Sheraton Skyline which is a much better property and would recommend it over this one. The... More

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SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear irieisle, Thank you for your honest feedback. It gives us the opportunity to review and share it with the team and improve. We aim to offer a warm welcome and high level of service. Your experience does not reflect this. Regarding the state of the hotel we are working on a project to upgrade all guest floor areas. Starting... More

Top Contributor
50 reviews 50 reviews
47 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

The foyer area is nice with a modern feel to it however when u walk to the room the doors are old fashioned and carpets are worn The room was spacious however the windows and the bathroom could do with a good clean Charging for internet when most hotels are now free is not good The food in the bar... More

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Frome, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed here often and liked the hotel a lot - unfortunately our latest visit have changed my mind and I won't book this hotel again when staying at Heathrow. Check in was painfully slow, on the first Friday of summer holidays, in a fully booked hotel there were only 3 check in desks open, manned partly by trainees.... More

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SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review

Dear CharlotteCS, Thank you for your feedback and for taking the time to post your review. We have discussed your comments with the teams involved. We are working also on a project to improve the guest floor areas. We trust it will make the difference and you will want to stay with us again. Warm regards, Antoni More

Sydney, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself was fine - most people would be on short stays and for this it was more than comfortable with a good size room and bathroom. But in this day and age to charge travellers 15 pounds for wifi is inexcusable and any decent hotel should have this included. I also had quite a lot of trouble getting... More

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Additional Information about Sheraton Heathrow Hotel

Address: Colnbrook Bypass, Heathrow Airport, West Drayton UB7 0HJ, England
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Heathrow Hotel 4*
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Also Known As:
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton, Middlesex

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#7 Luxury Hotel in West Drayton
Hotel Class
Official Description (provided by the hotel)
Sheraton Heathrow Hotel is located less than a mile from Heathrow Terminal 5 and is only minutes away from any of the terminals. The Sheraton Sweet Sleeper Bed, The Link at Sheraton, Sheraton Club and Sheraton Fitness powered by Core Performance make it a comfortable choice where guests find a home away from home. A welcoming team of talent always strives to make guests feel special and to create a warm sense of community to be enjoyed by all. ... more   less 
Number of rooms
426

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