We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Heathrow Hotel

4.0 of 5
Colnbrook Bypass, Heathrow Airport, West Drayton UB7 0HJ, England
Hotel amenities
Sheraton Heathrow Hotel
Ranked #9 of 12 hotels in West Drayton
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Sheraton.com Travelocity Expedia.com
and 9 more sites!
Traveler Reviews
Room Prices
Write a Review

1,075 reviews from our community

Traveler rating
    94
    342
    339
    174
    126
See reviews for
Families
103
 
Couples
347
 
Solo
189
 
Business
283
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Llanelli, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 22, 2013 NEW

Good deal stayed there for 1 night and parked the car for 8 nights for:£99. Didn't eat there but had a drink in the bar which had a great TV for sport. Good clean hotel, taxi to airport Terminal 5 for £15. Would stay again.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 21, 2013 NEW

This is a 1970s hotel that is so far past it s prime it should really be imploded or have the sheraton brand removed. The problem is I cannot think of a brand that would be proud to run it. Cathode ray small TVs, broken fittings, worn bath and sinks, broken air con, stained carpets, missing basics ( my room... More

Was this review helpful? Yes

Travelers are raving about these West Drayton hotels

Harmondsworth Hall
4 of 5 stars
Show Prices ABS:HotelCheckRates-d568103?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Frankfurt, Germany
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 of 5 stars Reviewed May 19, 2013 NEW

I have stayed here many times, often for an entire week. Rooms and bathrooms are ok, must need to be updated. Lobby is nicely remodled. Gym is nice and useful. Is paying for internet still a current practice?

Was this review helpful? Yes
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
May 20, 2013

Dear Mel977, Thank you for your feedback on TripAdvisor. Great to read you enjoy the refurbished public areas, front office, lobby, restaurant and bar. We are working on a project to improve all guest floor areas. We trust you will like the Sheraton Heathrow Hotel’s warm new look and feel. Regarding the internet, we do offer it for free to... More

Petaling Jaya, Malaysia
Top Contributor
50 reviews 50 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 18, 2013 NEW

Stayed here for the convenience of transiting Heathrow on the way to Amsterdam. Would say that this is a rather dated hotel that is in need of a facelift - however the service was good and the staff informative. We needed to get in late and out early due to our flights so we did not manage to see much... More

Was this review helpful? Yes
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
May 20, 2013

Dear rabidcow, Thank your for posting your feedback about our hotel. Thank you especially for the friendly comments about out team and our service. We aim to offer all our guests a warm welcome and high level of attention. We are also working on a project to improve our guest floor areas. We trust it will make the difference and... More

Richmond B.C.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2013 NEW

Our one night stay was very pleasant, service was good, room was clean and very quiet , bathroom was well stocked and was a very good size. Beds are comfy and everything is of good quality, I would stay here again

Was this review helpful? Yes
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
May 19, 2013

Dear Iopa, Thank you for your excellent review of the Sheraton Heathrow. We aim to offer a warm welcome and high level of service to all our guests. Great to read you found your stay pleasant, enjoyed our service, your room and especially your Sheraton Sweet Sleaper bed. We look forward to welcoming you again at our hotel. Warm regards,... More

LA
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed May 15, 2013

We stayed here for one night, the Shuttle at Heathrow never arrived, I called the Hotel and they could not help me. We paid more for a cab after waiting a considerable time with our bags. The A/C in the room was noisy and did not cool. The room was dated and needed some TLC. They advertise at or near... More

Was this review helpful? Yes
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
May 19, 2013

Dear alwyscllctn, Thank you for posting your feedback on TripAdvisor. We are sorry to read about your experience with the Hoppa Bus. The Hotel Hoppa is run by National Express and runs to all the Heathrow hotels. A possible alternative is to take the free public buses, which stop a few minutes from the hotel away. The Sheraton Heathrow is... More

Nuremberg, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 14, 2013

I have booked this hotel on booking.com and expected less for its' price. Overall the hotel is an excellent 4 stars next to Heathrow with great rooms, standard service and easy access to central London via the M4.

Was this review helpful? Yes
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
May 19, 2013

Dear Max_Cordeiro, Thank you for your great review and fedback of the Sheraton Heathrow. We are happy to read you found it good value and easily accessible. Our location is what makes our hotel such a convenient place to stay. We look forward to welcoming you next time you travel over Heathrow. Warm regards, Antoni More

Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 12, 2013

Through hotels.com, we snagged a room there for 4 nights at $50/night - a real bargain. You must shop around for good rates, but if you are budget-minded, it's worth it. The tube into London takes an hour or so, but you save huge money by staying at the Sheraton. LHR is a great location for trips to attractions west... More

Was this review helpful? Yes
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
May 19, 2013

Dear Westsail374, Thank you for your great and detailed review of your expect at the Sheraton Heathrow. Great to read you found it so well located and you good do so much out of it. With easy access to local buses, tube and train you can definitely get to all major tourist spots very conveniently. Don't miss out on major... More

Vancouver
Top Contributor
68 reviews 68 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 12, 2013

After a long busy road weary trip, I had an early flight out of Heathrow so wanted to stay near the airport overnight. As SPG members, this hotel is reasonably priced, and close to Heathrow. The service was great, reception was helpful. I stayed in a Club class room, nothing special, but evening drinks and more impressively a full Breakfast... More

Was this review helpful? Yes
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
May 19, 2013

Dear ClaireFromVancouver, Thank you for your friendly and detailed feedback about our hotel. Great to read, that as a most valued SPG guest, you took advantage of our Sheraton Club facilities, rooms with a King size Sheraton Sweet Sleeper bed, free Wi-Fi in your room and throughout the hotel and access to the Sheraton Club lounge, where we serve 24... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 9, 2013

Horrible! Stay away! Yes it was much cheaper than the London hotels. BUT 1 - Staff did not recognise my room rate included internet and asked if I wanted to use the SPG Gold complimentary internet (its this or points or a welcome drink). Forgot I had internet included, so agreed to use the internet. 2 - WARM rooms! We... More

Was this review helpful? Yes
SHH_Hotel_Manager, Manager at Sheraton Heathrow Hotel, responded to this review
May 19, 2013

Dear t4tortoise, We are sorry to read your comments on TripAdvisor and that we could not attend your requests according to your expectations. Our Internet bandwith will be upgraded in the coming days. We trust it will make a difference for our guests. We are also working on a project to refurbish our guest floor areas. Part of that project... More

 
 
Sheraton Heathrow Hotel
Enter dates 1 night 2 nights
 
 
Arora Hotel Heathrow
Great value on a similar hotel
West Drayton, Middlesex
4 of 5 stars 462 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near West Drayton
Trendy
Novotel London Heathrow
Novotel London Heathrow 4.0 of 5 stars 916 reviews
Family-friendly
Hotel Indigo London Tower Hill
Hotel Indigo London Tower Hill 4.5 of 5 stars 540 reviews
Romantic
Crowne Plaza London - St. James
Crowne Plaza London - St. James 4.0 of 5 stars 1,582 reviews
Near the beach
Ibis London Heathrow Airport
Ibis London Heathrow Airport 3.5 of 5 stars 1,798 reviews
Show Prices ABS:HotelCheckRates-d195321?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1803696?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d265539?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d193683?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near West Drayton
Sheraton Skyline Hotel London He... 4.0 of 5 stars 1,131 reviews Sofitel London Heathrow 4.5 of 5 stars 2,523 reviews Premier Inn Heathrow Airport - B... 4.5 of 5 stars 2,622 reviews Premier Inn Heathrow Airport Ter... 4.5 of 5 stars 605 reviews
Show Prices ABS:HotelCheckRates-d259249?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d677803?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d282542?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2332311?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 12 hotels in West Drayton, ranked by popularity

Been to Sheraton Heathrow Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Hoppa bus(19)
  • Very good(18)
  • Room service(8)
  • Club lounge(8)
  • Free internet(7)
  • Ground floor(7)
  • Not sure(6)
  • Credit card(6)
  • Early morning flight(6)
  • Air conditioning(5)

Additional Information about Sheraton Heathrow Hotel

Address: Colnbrook Bypass, Heathrow Airport, West Drayton UB7 0HJ, England
Region: United Kingdom > England > Middlesex > West Drayton
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#7 Luxury Hotels in West Drayton
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Heathrow Hotel is located less than a mile from Heathrow Terminal 5 and is only minutes away from any of the terminals. The Sheraton Sweet Sleeper Bed, The Link at Sheraton, Sheraton Club and Sheraton Fitness powered by Core Performance make it a comfortable choice where guests find a home away from home. A welcoming team of talent always strives to make guests feel special and to create a warm sense of community to be enjoyed by all. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood EMEA, Travelocity, Expedia, Booking.com, Cheap Tickets, Olotels, Otel, Priceline, Venere, HotelsClick, Tingo and Hotels.com so you can book your Sheraton Heathrow Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton West Drayton
Sheraton Heathrow
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton, Middlesex

Owners: What's your side of the story?

If you own or manage Sheraton Heathrow Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Heathrow Hotel
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices