Hotel room is clean and modern. Internet is dial-up speed. Free in lobby,ripoff $25 in room. Location is potentially 5 min from airport, but HoppaHotel bus took one hour. Might as well have gone to central London. Private limo ($16) was ordered for return to airport, but order was never executed. Good for jogging. Understaffed. Had to wait in long...
more
Dear Guest,
Thank you for your feedback.
I am sorry to hear you had transportation issues getting to us.
Hotels at Heathrow are not permitted to run their own shuttle bus and instead the British Aiport Authority has appointed the Hotel Hoppa Shuttle Service. The Hotel Hoppa buses usually run every 15-20 minutes and take approximately 10-25 minutes depending on...