Have stayed here several times for longer than one night - unusual for an airport hotel. Pay in advance specials make this a great price/value stay for Heathrow area. Newly renovated lobby area offers PC's with internet access for FREE for 45 minutes each day of your stay - enough for me, although system is wireless and often very slow.... more

Hotel room is clean and modern. Internet is dial-up speed. Free in lobby,ripoff $25 in room. Location is potentially 5 min from airport, but HoppaHotel bus took one hour. Might as well have gone to central London. Private limo ($16) was ordered for return to airport, but order was never executed. Good for jogging. Understaffed. Had to wait in long... more

We were very hesitant about booking this hotel after reading some of the bad reviews. However we had an early flight and the location and price were "right" so took a gamble. We couldn't fault the place, our room was very well appointed and nicely decorated, spotlessly clean (no mould in the bathroom either) and the bed was comfortable which... more

Hotel is close to the airport and has good clean rooms, helpful staff and reasonable price. One of the reasons I booked this hotel because it offered a free internet. I was a bit surprised to find out that I was charged a hefty fee to use the wireless internet despite the fact that it was sold as a free... more

I've stayed at the Sheraton Heathrow 4 times in the last 6 months and it has easily become my favorite hotel in London and not just for overnight stopovers. My first stay was in August, 2008 for one night. I was greeted warmly by the front desk staff member, Ivona. She explained everything and answered all my questions patiently even... more

I stayed here for 1 night as I had a flight out the next morning. I booked a club level room. The room was the corner room right when you step out of the elevator it was very loud inside the room and it was a sauna, I turned the A/C on but only warm air came out. I tried... more

Stayed one night prior to an early morning flight. Handy and easy access by bus to the airport. Room was clean and bed was comfortable - exactly what I would expect from a Sheraton Hotel. more

We checked in and the room was very warm and set the button that was labeled "cool",when we returned to our room it was still very warm. We called the front desk and found there was no A/C and then proceded to open a very small window. We suddenly realized we were adjoining a prison with flood lights showing in... more

We stayed here for one night prior to our flight home. Has a good location near Heathrow, but is dated and food was not that great. Service was slow. Is a very noisy hotel and you can hear the comings and goings of guests at all hours as they leave and arrive form the airport. Bed was a bit concave... more