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Sheraton Heathrow Hotel

Colnbrook Bypass, Heathrow Airport, West Drayton UB7 0HJ, England
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Sheraton Heathrow Hotel
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Sheraton Heathrow Hotel
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1,666 reviews from our community

Traveler rating
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    539
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    183
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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All months
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Lovely room. Tv service from the ark, unable to find a guide for what was on it and picture was fuzzy. Wifi was not free. Food and drink was very expensive. The maid tried to get in at 8am. Bathroom was very nice though.

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Cleveland, Ohio
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed yesterday NEW

My girlfriend and I stayed there one night before an international flight, and boy, this place is a gem. We were happily received by a woman with a look to be described as, "grumpy-cat-esk", and disinterest in her eyes who promptly sent us off to our oasis. While walking to our room we were greeted with a set of double... More 

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Medway
Top Contributor
53 reviews 53 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Room was ok - a bit tired and shabby, but bathroom clean. The club lounge was not the best - limited food and drinks compared to other hotel chains' lounges, and not many comfortable seats or tables and chairs. The room service food we ordered arrived cold, so had to request replacement, which meant a long wait for our food... More 

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Gothenburg, Sweden
1 review
4 of 5 stars Reviewed 3 days ago NEW

My wife and I just stayed in Sheraton Heathrow Hotel. First time we stayed there was nine years ago and both times we have truly enjoyed our experience. This time we stayed for four nights. The hotel may look a bit rundown but there is nothing wrong with the service and location. Meals are generous as are everything you get... More 

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Manningtree, United Kingdom
Top Contributor
243 reviews 243 reviews
63 hotel reviews
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for a night last week after an evening flight. The hotel is very easy to get to, particularly from T5. Hotel Hoppa run a direct bus service, but if you catch a TFL/ Abellio bus to Colnbrook Bypass it is free. Check in was very easy and fast, and i was given a room on the 3rd... More 

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Newport, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is ideal for staying one night before your flight. Very clean and the staff pleasant. You have to eat in the hotel, as there isn't much around. You can get a taxi to terminal 5 for £12, or one to terminal 3 for £23. It is better to jump on the hopper bus for £5 each way, I... More 

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Attleborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We used this as a night stop before an early flight next day. I had stayed here on several occasions on business trips a couple of years ago and the changes are very good. there is a big improvement to the dining area and bar. Would stay there again.

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Jurong, Singapore
Top Contributor
58 reviews 58 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Stayed here for 1 night on 23 March as I wanted a hotel near the airport as I had an early flight on 24th As an SPG platinum member was offered free breakfast and stayed in room 3352. Check in was ok although information for free breakfast and wifi was left out and received only upon asking for it but... More 

Was this review helpful? Yes 2
Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Parking on site, hotel was excellent value with good bar and restaurant. Rooms were large with plenty of bathroom amenities. Ability to complete airport check in and print out boarding passes was easily available. Certainly recommend and would use again.

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Sheraton_Heathrow, Manager at Sheraton Heathrow Hotel, responded to this review

Thank you for your very positive comments regarding your recent stay and we look forward to welcoming you back when you next pass through Heathrow. James More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel to stay whether its a night or a week. The staff is very friendly and helpful. The rooms are clean and spacious, bed really comfortable and you also get complimentary bottle of water, which i thought was a really nice.

Was this review helpful? Yes
Sheraton_Heathrow, Manager at Sheraton Heathrow Hotel, responded to this review

Thank you for your positive comments regarding your recent stay and we look forward to welcoming you back when you next pass through Heathrow. James More 

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