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All 12 West Drayton hotels

Novotel London Heathrow

4.0 of 5 Hotel   |   Cherry Lane, West Drayton UB7 9HJ, England
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Ranked #6 of 12 Hotels in West Drayton
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed July 28, 2011
Becky33 Toronto, Canada
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1,387 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Novotel London Heathrow
See the most recent reviews
Toronto, Canada
Top Contributor
160 reviews 160 reviews
68 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed July 28, 2011

We arrived here from Italy at 10pm. My husband, myself and our 7yr old son. We had an early flight to Toronto from Heathrow the next day so decided to book the Novotel. Check in was a breeze and our room (junior suite) was fantastic. Huge king bed, 2 washrooms,Tassimo coffee machine and mini bar. The room was clean and... More

Was this review helpful? Yes 1
bernardSouthampton, General Manager at Novotel London Heathrow, responded to this review

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back to the Novotel London Heathrow Kind regards Bernard Panisse General Manager More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 28, 2011

We arrived late into Heathrow from Paris and stayed for two nights. When we arrived (approx. 9.30pm), the restaurant had closed but we were still able to order a meal from the bar - this was very convenient. The ambience of the foyer and bar area was inviting with fresh, interesting floral arrangements evident in the foyer. Our room on... More

Was this review helpful? Yes
bernardSouthampton, General Manager at Novotel London Heathrow, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back to the Novotel London Heathrow Kind regards Bernard Panisse General Manager More

Rome, Italy
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 26, 2011

We have been there for 3 days and was definetely one of the best hotel i ve ever been. Very well furnished and confortable room, there is everything you need to relax (swimming pool, gym) and good bar and restaurant. Fares are very low compared to same category hotels. The only issue was with the credit card payment which they... More

Was this review helpful? Yes
bernardSouthampton, General Manager at Novotel London Heathrow, responded to this review

Dear Guest Thank you so much for your kind comments following your recent stay with us at the Novotel London Heathrow. I am certain that the team will be encouraged by your remarks, and will continue to provide the excellent level of service you received. Kind regards Bernard Panisse General Manager More

Tonbridge, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed July 26, 2011

I booked this hotel last minute for 3 of us as we had an early morning flight. We paid a good price and it was very practical for our requirements. We didn't really use any of the hotels ammenities but from what I saw, they seemed perfectly fine. Rooms were very clean and comfy beds! Only downside was we ended... More

Was this review helpful? Yes 1
bernardSouthampton, General Manager at Novotel London Heathrow, responded to this review

Thank you for posting all your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel London Heathrow. Kind regards, Bernard Panisse General Manager More

Wales
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 25, 2011

Collecting family from Heathrow airport and this hotel was spot on. Near enough to be there within minutes but quiet enough not to feel as if you were on the runway. Clean, comfortable, pleasant staff and good facilities. Booked online with Hotel Club a few days before stay and got a real bargain, should have been £225 but actually paid... More

Was this review helpful? Yes 1
Midlands, UK
Top Contributor
104 reviews 104 reviews
83 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed July 25, 2011

As previously mentioned, it is a little confusing to get to this hotel even with satnav. Check in and out were quite slow but other than that the staff were friendly, food good and reasonably priced. The room and bed both comfortable. For an airport hotel with people coming and going at all times we found it relatively quiet and... More

Was this review helpful? Yes 1
bernardSouthampton, General Manager at Novotel London Heathrow, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards Bernard Panisse General Manager More

Leicester, UK
Top Contributor
69 reviews 69 reviews
42 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed July 25, 2011

We stayed as a family of four (kids 3 years old & 7 months old) for 4 nights. We did 2 days at Legoland and 2 days in London and as a base for those it was perfect. The hotel is nicely geared up for flight stopovers so breakfast hours are long, they do a good buffet in the evening... More

Was this review helpful? Yes 1
bernardSouthampton, General Manager at Novotel London Heathrow, responded to this review

Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. I will pass your positive comment to Aldona personally. We look forward to welcoming you back to Novotel London Heathrow. Kind Regards Bernard Panisse General Manager More

Bangkok
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 21, 2011

We had an early flight out of Heathrow and decided to stay near the airport. Staff were extremely friendly and helpful, and the room was standard for a Novotel, ie just about enough space for the four of us without feeling cramped, witha fairly comfy sofa bed for the kids. Food was decently priced for a hotel and the service... More

Was this review helpful? Yes
bernardSouthampton, General Manager at Novotel London Heathrow, responded to this review

Dear Guest, Many thanks for taking the time to note your positive review of your recent stay with us at the Novotel London Heathrow – we took note regarding your comment on the WIFI - we look forward to welcoming you back again soon. Kind regards Bernard Panisse General Manager More

Kiel, Germany
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 21, 2011

This Novotel is One of the Best, I Know. Nice architecture, fair restaurant and very good rooms to stay and work. The Staff is very friendly and helpful. Although Close to the AirPort, my Room was quiet in the Night and the very good bed (seemed to Be fresh renovated) gave a good relaxing Sleep. The Dinner was good and... More

Was this review helpful? Yes
bernardSouthampton, General Manager at Novotel London Heathrow, responded to this review

My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Novotel London Heathrow. Kind Regards Bernard Panisse General Manager More

A TripAdvisor Member
5 of 5 stars Reviewed July 20, 2011

Clean hotel, professional and courteous staff - convenient to Heathrow - reccomend it. We arrived late and the pull out couch was ready for our teenage daughter, curtains closed etc., we were most appreciative.

Was this review helpful? Yes
bernardSouthampton, General Manager at Novotel London Heathrow, responded to this review

I am so glad you had an enjoyable time at Novotel London Heathrow! We very much appreciate the feedback and we hope to see you again soon. Kind Regards Bernard Panisse General Manager More

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Additional Information about Novotel London Heathrow

Address: Cherry Lane, West Drayton UB7 9HJ, England
Phone Number:
Location: United Kingdom > England > Middlesex > West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel London Heathrow 4*
Number of rooms: 178
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Also Known As:
Novotel London Heathrow Hotel West Drayton
Novotel Hotel London Heathrow
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow West Drayton, Middlesex

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