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Novotel London Heathrow

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Cherry Lane, West Drayton UB7 9HJ, England
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Novotel London Heathrow
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1,535 Reviews from our TripAdvisor Community

Traveler rating
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    656
    291
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    59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Novotel London Heathrow
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Milan, Italy
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2011

I had a 1 week stay in this hotel and It was not what I was expecting from a 4 star hotel. I mean, it is nice, clean and comfortable but.....the customer service was not so good, they even didn't allow me to leave the baggages for a couple of hrs after the checkout. I travelled a lot and all... More 

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A TripAdvisor Member
5 of 5 stars Reviewed January 21, 2011

Traveling frequently through London Heathrow, I have found this hotel to be my home away from home. It's convenient to get to from the airport and the people are very helpful and friendly.

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Cornwall, UK
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed January 16, 2011

Hotel fine for the one night. We had to collect our daughter early morning flight in from Sydney the next day so stayed at The Novotel for convenience. Did not partake in the breakfast but did have a meal the evening we arrived which was fine no complaints. Room/bathroom clean and bed comfortable. Only fault was that the safe did... More 

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Southampton
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 14, 2011

This hotel has everything you'd expect of a 4 star hotel. The reception staff and room-service staff were exceptionally pleasant, helpful and smartly dressed. They were all a credit to the hotel, even the new guy on reception who took a while to check me in was very smart, polite and apologetic -no need - I totally understand and empathize... More 

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West Midlands
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 13, 2011

This is remarkable value for accomodation near Heathrow Airport. Although a little way out from the main hotels it is not a big deal and getting to the airport was quick and easy. The rooms are the standard Novotel fare, a decent size, clean and comfortable beds. The breakfast was fine and of a good quality. All this for under... More 

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Avranches
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2011

This is a quiet hotel with excellent staff and all the amenities one might expect. It was an excellent place to recover from jet leg. The room was comfortable and quiet.

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