we arrived very early AM after overnight flight from the US. a very kind front desk person worked for 15 minutes to find us a room at 0930 which was hours before the stated check in time. we crashed in the room for four hours then set off to see windsor castle. honestly, without that early check in our day... more

This hotel is ideal for an overnight stay prior to or after a early/late flight. It is well worth checking the Novotel website for bargains. We paid £59 including breakfast for 2 adults & 2 children. The entrance foyer is lovely and airy with a glass roof. The area is nicely divided up so that there is plenty of seating... more

This is a good airport hotel.It is about 2 miles from West Drayton which has a number of restaurants/takeaways.Rooms are clean and tidy.Resturant serves decent enough food but as with all 4* hotels is quite expensive.Is not within walking distance to anywhere. more

We stayed here overnight waiting for a connecting flight the next morning. The hotel was new and as a result of this was totally modern in it's design and layout. The rooms were immaculate. Tasteful furnishings, iron and ironing board, as well as tea and coffee making facilities. The toilet was separate to the bathroom. When you entered the room,... more

Due to cancellation of Virgin flights on our depature date we had to travel a day early (Saturday) and so didn't want to risk the traffic on Saturday morning. Looked for a reasonably priced hotel with parking and paid £57-00 for a double room with parking but no breakfast, though they did try to bill us for it until we... more

Stayed here for 1 night last minute. Paid a great last minute rate using laterooms. You have to pay an extra 6.75 for car parking overnight. My room was modern, comfortable and clean. Room service was good. Basically this hotel works well especially for a short stopover. more

I have now stayed in this hotel twice for work and had good experience of both occassions. On my second visit I was upgraded to a Superior Room and was very impressed. The room had a memory foam mattress which was very comfortable. The room was very plain in it's decor but was well equipped. Breakfast was very good and... more

Firstly the good points: great value rate of £69 for 2 adults and 2 kids, including breakfast. Hotel has renovated some floors and our smallish second-floor room looked new, as did bathroom. Great duvets on beds and free tea and coffee facilities. Restaurant had very reasonable children’s menu and offered options for adults to just choose half-portions or salads etc.... more

Stayed for one night before USA holiday using park and fly package with breakfast - yes the rooms are small compared to USA hotels and minor signs of wear but the service, particularly front desk, excellent and very helpful. Rooms quiet and aircon spot on. Used pre-booked cab (large mpv) at suggestion of front desk to take the 4 of... more