Stayed one night to pick up our daughter who was arriving early morning at Heathrow after a 6 monthg World trip and got a very reasonable room rate. Staff were excellent as was hotel facilities although I must concur with previous guests that it certainly could do with air conditioning in each room andf although the night we stayed was... more

We have stayed at the Novotel twice when taking a flight from Heathrow. A good, clean hotel with friendly service with great deals including parking. Just a 10 minute taxi ride from Heathrow terminals. Even on our return when we were just picking up the car the customer service was great - staff went out of their way to help... more

Spent only the 1 night there, the room was very clean and modern, with a nice big soft bed and TV had alot of channels. Hotel bar had really nice food, airport transfers were very simple and got us to and from the hotel on time WiFi was expensive, more

We recently stayed here and were very pleased with every aspect of our visit. The staff are superb and the service they provide is excellent. The hotel reception/bar area/restaurant is light and airy. more

This is a straight forward, modern, clean business hotel. The room was big and modern and fine for me. I have to admit though that I was a little disappointed with the location - it probably took about 20 to 25 min to get to and from Heathrow on the bus service that runs to all of the hotels. In... more

After reading some recent reviews I was not really looking foward to staying at the Novotel, but it was absolutely fine! The actual hotel is really nice, the staff were very friendly and helpful and breakfast was great! We had a family room, which wasn't huge but was more than adequate for using as a base. There is a play... more

Our visit to Novotel at Heathrow London was smooth and efficient and the staff was helpful in all our interactions. The guest room was well appointed and especially convenient for travelers. I am a hotel designer in the U.S and applaud the design application enabling guest often in a hurry, the convenience of your room layout. One problem we had... more

I was a guest at the Novotel London Heathrow last night and to my surprise I checked-out of the hotel and thought everything was really as good as it could have been! But then I went to the car park and my car did not start. The battery was dead and I was in a company car with not jump... more

A five minute £4 bus ride (Hotel Hoppa) from Heathrow terminals 1,2 & 3 , if there are two of you take a cab. The Novotel is often great value (under $100) breakfast buffet included ( a £14.95 a head bonus). The Plough Pub 5 minutes walk (behind the Holiday Inn) is a good place for dinner and a few... more