We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London Heathrow

GreenLeadersBronze level
Hotel website
Hotel deals
Cherry Lane, West Drayton UB7 9HJ, England
Special Offer
SAVE UP TO 30% OFF
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Novotel London Heathrow
Professional photos View all
Browse nearby
Novotel London Heathrow
Write a Review

1,531 reviews from our community

Traveler rating
    418
    655
    291
    108
    59
See reviews for
504
358
198
349
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1531)
  • Mar-May only
    (389)
  • Jun-Aug only
    (382)
  • Sep-Nov only
    (381)
  • Dec-Feb only
    (379)
All months
Mumbai (Bombay), India
Top Contributor
53 reviews 53 reviews
32 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is located close to Heathrow. It is in a quiet area, away from aircraft noise. Rooms are well laid out and maintained. The breakfast spread is very good, though somewhat less so for Vegetarians. For early departures, the breakfast service starts very early in the morning. There is a gym as also a small indoor swimming pool. The... More 

Was this review helpful? Yes
Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had very low expectations for our stay here but we really enjoyed it. From the moment we arrived in the hotel we didn't hear a single plane overhead. The hotel itself is lovely with a great central bar. The food was good enough and the breakfast buffet was generous. All the staff were very polite and helpful with Placido... More 

Was this review helpful? Yes 1
Maryborough, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Recently spent four nights at Novotel Heathrow. Our room was a good size and well equipped and clean. Staff were flawless at this hotel and exceeded our expectations in all areas. Location is about 45 minutes by tube from Central London. The only thing we would be critical of was the air conditioning which struggled to cool the room sometimes.... More 

Was this review helpful? Yes
Halesowen, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The Novotel is excellent value, first class accommodation, great food, excellent staff & all of the amenities you would only expect from a very much more expensive hotel. Plenty of parking available at reasonable cost 7 ideally situated for Heathrow highly recommended.

Was this review helpful? Yes
Northampton, England, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Heathrow Novotel is located just off the M4 near Junction 4. It is very close to Terminals 1,2 & 3 and a short drive to the other two terminals though a word of caution, morning rush hour traffic in the area is pretty bad so allow plenty of time to get to your terminal. I expect good standards and... More 

Was this review helpful? Yes
Helsinki, Finland
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Breakfast prices were offered at ridiculous prices, not worth it at all, at £11 each (about €16, or $19)! Location is inconvenient, no places close to the hotel for even a cup of coffee, so you are stuck paying the ridiculous and exorbitant prices! The airport is about £5 away, or £10 by tax. Other than that, the hotel was... More 

Was this review helpful? Yes
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Ben A, Thank you for your review. We are sorry to hear that you did not enjoy your breakfast. If you are looking for a lighter and cheaper option, I would like to inform you that our bar serves hot beverages and pastries/toasts in the morning. We hope to see you again soon. Warm Regards, More 

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Location is 20 min bus ride from Heathrow Airport and pretty convenient access. Restaurant quality really good for all breakfast, lunch, dinner and drinks bar. For conference or stop over perfect place. Only downside is if you want to go to see London this is far out but that wasn't on my plan

Was this review helpful? Yes
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Jarpi, Thank you for your review. We are glad that you have enjoyed your stay as part of a conference group, including the food provided for the breaks, the breakfast, lunch and dinner. We look forward to your next visit. Warm Regards, More 

south wales
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely hotel, with great rates for families ( including second room half price). The pool, whilst a little small, was very clean, and perfect for the children to let off some steam. All employees we met were extremely helpful. The breakfast was excellent, and a special mention must go to Abdul, who works in the restaurant, who helped make one... More 

Was this review helpful? Yes
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear algaeSouthWales, It is such a pleasure to read your comments about your stay and to note that you were extremely satisfied with the family facilities, the breakfast but also the service from the staff. Thank you for mentioning the service provided by Abdul, we will ensure that your comments are forwarded to him. We hope to see you again... More 

Canada
Top Contributor
116 reviews 116 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My partner and I stayed at this hotel the night before an international departure. I have stayed at various Novotel hotels in other locations and have never been disappointed, and for the most part this is no exception. The bed was clean and comfortable, with no noticeable noise pollution, especially given we were so close to the terminals. Parking was... More 

Was this review helpful? Yes 1
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear SMO2015, Many thanks for your review following your stay in our property. It is such a pleasure to hear that you were very satisfied with your stay and with all the facilities. Thank you also for pointing out our lovely buffet breakfast. We look forward to your next stay. Best Regards, More 

Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We wanted to stay in a hotel with a swimming pool after a day trip to Thorpe Park with our children. I called the hotel directly and asked if they could accommodate a family of 6, they were so helpful and suggested two rooms occupying one adult and 2 children per room, which they charged £60 per room, which I... More 

Was this review helpful? Yes 2
Julian M, Manager at Novotel London Heathrow, responded to this review

Dear Emzielady, Thank you so much for your nice comments. We are delighted that you and the whole family have had a great time staying at Novotel London Heathrow. Thank you also for recommending us to others. We look forward to your next visit which we hope will be as pleasant as the previous one. Kind Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

227 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (190)
Viewed
Room/suite (70)
Viewed
Bathroom (32)
Viewed
Hotel & grounds (25)
Viewed
Dining (13)
Viewed
Pool/beach area (4)
Viewed
Family/play areas (2)
Viewed
View from room (2)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Room/suite (13)
Viewed
Bathroom (2)
Viewed
Dining (8)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (8)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay